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Hanoi Graceful Hotel

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#65 of 576 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Graceful Hotel
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423 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Singapore
Reviewed 1 January 2015

Arrived at about 6am from Sapa train ride to hanoi. The staffs knowing that we just came back from a long trip, allowed us to use a vacated room to wash up and rest before letting us check in to our room. Really friendly & efficient service. Even though it's rated 3 stars, the service was definitely 5 stars. The...

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Helpful?
Thank nsp1991
Stockholm, Stockholm County, Sweden
Reviewed 31 December 2014

We stayed at this fine hotel for 2 nights on separate but close occasions. The service was impeccable at both times, the staff is super friendly and very helpful. First stay we got to checkin early since we just arrived off an 20 hour trip. It helped us a lot to have some sleep in the cosy beds before we...

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Thank Martin08swe
Preston, United Kingdom
Reviewed 15 December 2014

Service The service at this hotel is fantastic, certainly 5*. The services manager and the two young girls who were on reception were always polite, welcoming and go out of their way to help you and check that everything is ok, providing advice on where to eat, sites to see and the weather outside - often telling us how cold...

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Thank claire m
Preston, Lancashire
Reviewed 15 December 2014

You should know that from the 16th December the building next door is having renovations and this is expected to take up to a month (looking at the state of the building it will till longer in my opinion). Anyway from 8 am you will hear very loud drilling noises. If you like a lie in then its not for...

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1Thank millskidd
Iloilo City, Philippines
Reviewed 9 December 2014

We arrived at the wee hours in the morning on Nov 30 but they were able to accommodate us, paid back our taxi fare and upgraded our room. Location is very accessible to the places we wanted to go and have arranged us a good Halong Bay cruise. They were also very helpful with directions and referrals where to go....

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Thank pipay841
Cape Town, Western Cape, South Africa
Reviewed 4 December 2014

I stayed at the Hanoi Graceful hotel for 5 nights, the staff were expecting me and it took no time at all to book in, the room was comfortable, clean and serviced every day, plenty of bottled water, tea and coffee and although I had a small issue with the noisy air-con fan and the shower fitting, these were sorted...

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Thank 123Virginia
The Exotic Orient
Reviewed 20 November 2014

Arranged with the hotel in advance for a car pickup service. Waited 15 minutes before the driver showed up at the airport arrival hall. The drivers for the other hotels were already waiting for their guests when I stepped into the arrival hall so I’m not sure why this driver was caught up in a “traffic jam”. Poor first impression....

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1Thank TravellingApe
Reviewed 20 November 2014 via mobile

I stayed at the Hanoi graceful hotel for 2 nights. The room is confortable and clean. The most Impress for 3 stars hotel is the service. First, when i arrived at the hotel, the Receptionist she did a well welcoming with my name and she suggest me a nice halong Bay tour. I would like also to say a big...

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Thank Claire g
Reviewed 14 November 2014

The Hotels location is perfect, in the old quarter of Hanoi. The Hotel staff is awesome, so friendly and helpful. We found the breakfast great. We ordered once room service (we are Vegetarian) they produced great food which wasn't listed on the menu. Our room was very clean on the 8th floor (8 floor building) with a good sized Patio...

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Thank KhunJack-BKK
Sydney, Australia
Reviewed 11 November 2014

I stayed at the Hanoi Gracefull hotel for 3 nights in late October and can honestly say that it is my favourite hotel in Hanoi. The location is great being in the centre of the Old Quarter within minutes of popular attractions. The attention and friendliness of the staff in particular Mr. Nguyen make you feel so welcome and nothing...

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Thank ALAN C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hanoi Graceful Hotel

Address: 21 Hang Phen Street, Hang Bo Ward, Hoan Kiem District, Hanoi 1000, Vietnam (Formerly Hanoi Amazing hotel)
Region: Vietnam > Hanoi
Price Range: €23 - €215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Graceful Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hanoi Amazing Hotel Hotel Hanoi
Hotel Style:
#23 Romantic Hotel in Hanoi
#43 Business Hotel in Hanoi
#58 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Graceful Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if little pay take better room.”
 of 5 bubbles dimag215, 7 Feb 2017 | Read review
“I was at the rear of the hotel with a window on the fourth floor, very happy with it. If you want a balcony book at the front”
 of 5 bubbles BobNthQldAustralia, 20 Jan 2017 | Read review
“Some rooms have balconies, the higher the room the quieter it is in Hanoi”
 of 5 bubbles 139evien, 7 Jan 2017 | Read review
“Room with a balcony or terrace a must, if staying more than a couple of days.”
  • Great size room 7th floor
  • Looking down to the street from the 7th floor terrace.
  • Luggage rack with 2xpairs of flip flops for the guests.
  • Great bed, cleaners do a fantastic job daily.
  • Rooms at the front of the hotel have either a balcony or terrace in the case of floors 6 and 7
  • Private terrace from room on 7th floor.
 of 5 bubbles briancD9250OI, 6 Dec 2016 | Read review
“The suite room with extended balcony is very spacious , enough to accomodate 4 persons sleeping with extra beds.”
 of 5 bubbles spenglai, 15 Nov 2016 | Read review
5 of 5