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All reviewsyen thai streethalong bayold quarterno windowtrain stationbudget hotelinternet connectionphostayed here for nightsvia emailairport transfersister hotelbreakfast was includeddouble roomsmall hotelamazing staffha long bay
Hotel was clean, the staff were really friendly and helpful in making tour bookings, bus tickets and helping us confirm our bookings made independently on the internet. Would definitely recommend. It's very well priced, particularly in comparison to similar sized hotels in the area.
Hotel is in a quiet street, in Hanoian means. We stayed in the "Charming Room" and were 100% satisfied . Room was clean and big enough for 2, computer with internet in the room was useful, inexpensive minibar +laundry service.
Best of all was the...More
We had the best service at the Charming out of the 9 Hotels we stayed at on our trip to Vietnam! All the staff were were so helpfull and friendly with everything. We had been to Hanoi before so only stayed here 1 night before...More
The service provided by Charming was exceptional, from the immediate confirmations received by email, to the punctual airport pick-up and the amazing help we had during our stay whenever we had enquiries, ie organising affordable tours to Halong Bay to locating places to eat soft-shell...More
The Charming Hotel is very comfortable and spotlessly clean. Mr Duc and his staff are a pleasure to deal with - always helpful, polite & friendly and happy to chat. With a smile they arranged taxis, train tickets, drivers, etc even advising on what would...More
Really???? Well or i had Lucky during my stay there, or you had bad luck. During my stay there the room was very cleaned and i never had any kind of problem. Maybe they are facing some management issues...