Great hotel in the busy old town area. Perfect location for exploring the city. Our room was cosy, clean with the best pillows!! Restaurant on the 7th floor with views over the city. Nice breakfast layout but also chefs on site to offer a wider array of offerings. What can I say about the staff!?!? From the moment we arrived to the moment we left, we were treated like VIPs. The staff on reception are exceptional. Nothing is too much trouble. Always enquiring that we are happy with everything and anything they can do for us to make our stay even more enjoyable. The staff throughout the hotel were the same. Lovely kind people. We had a short but amazing stay.
Excellent services and best location in Hà Nội. We definitely stay here again on our next visit. The staffs are so nice. We love their hospitality. Breakfast is good and room is very clean. Xin giới thiệu cùng bà con !!!
Great hotel. People are very friendly and helpful. Hotel very clean. In the center of old Hanoi city. There are many place to eat nearby and offered good food I would stay again when I come back to Hanoi. Would recommend to everyone!!
Excellent hotel - the staff were extremely helpful and friendly.. The room was lovely with a super comfortable king size bed and very quiet considering the busy city outside. We will definitely be back.
Amazing bed, the best pillows ever, restaurant superb, spa treatments out of theirs world. I’m finding it hard to fault this place for anything. We changed a bad hotel to stay here and we are so glad we did. Best nights sleep in Hanoi that we’ve had. 6 stars if we could.
Very good experience . And very good hospitality. Very co operative staff. Enjoyed a lot. Very honest staff and Mr. Cuong is so good and so much more helpful to book cruise and gave very good suggestion.
It was an excellent facility and a perfect location in the city center, and the staff was very charming and helpful. The hotel food was also good, and the hotel manager Mr.Cong was very attentive and helpful to the guest. Overall beat experience
Comfortable, clean rooms and very friendly staff. The bathroom and shower were great with good water pressure. There was also a rooftop bar which was great for a drink and unwind at the end of a busy day exploring the city. The hotel is conveniently located in the old town and walking distance to all the big attractions.
We stayed at JM Marvel Hotel it is very good with tasty breakfast ( complementary). One Mr Cuong of hotel guided us and arranged an island tour by Mon Cheri 2 Curise. It was fabulous . We were looked after very well by team organizer Ms Taam and Ms Anne in the restaurant at curise. Everything was excellent. We thank Mr Cuong ,Ms. Taam and Ms Anne for a wonderful experience.
Had a lovely one night stay, wish I had more nights here! I highly recommend Beautiful room, very comfortable!! Nice view with balcony! I have been recommending this hotel to friends and family back home
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing