Big room with best facilities and good view. Breakfast is excellent with variety of food. Gym, sauna, outdoor swimming pool and tennis ground is located in 7th floor. Rooms are located in floors 63-70, while the receptionist in 62nd floor.
The service was top notch. Phương and the team at Club InterContinental really made our trip the one to remember. Caring and attentive, swweet and thoughtful. We love every moment here. Thanks again Phương and the team
Between complimentary drinks, food, laundry and amazing breakfast; I loved my stay. Phuong makes an excellent cappuccino. Everybody was very thoughtful. I could change currency downstairs. There are plenty of stuff to do in the building.
Have enjoyed the hote stay very much. Especially found the staff to be very helpful with recommendations to restaurants and help we cabs from hotel. The included breakfast and lounge on the 71st floor is very nice too. Phuong from the club lounge helped a lot with suggesting restaurants and provided great hospitality
We stayed at Intercontinental Hanoi Landmark 72 for 13 nights, everything was great as before ...the rooms were clean,very comfortable, amazing breakfast and staff was fantastic. Thank you so much to Mr Nguyen Van Mau, Miss Huong, Ms Huong from noodle bar at 3 Spoon restaurant and their team as you were incredibly friendly, helpful. Our favorite breakfast usual bring by Miss Huong and her team without even us asking for it...created one of my food not even have in the day menu, just for me... Thank you all Intercontinental Hanoi Landmark 72 team for our leaving gift, it was so emotional for me. You went above and beyond to help make our stay memorable and enjoyable.
The visit to the hotel was for business purpose. Working hand in hand with the Intercontinental Landmark 72 team with Ms. Duong Nguyen the main contact for our company event was the best decision! We had a great time with wonderful service. We flew there from Singapore to organize an event that welcomed more than 150 Vietnamese guests, and the hotel arrangements were managed by Ms. Duong Nguyen, Sales Manager and the reservations team exceptionally well. I made a first trip to Hanoi to recce the hotel rooms and location, and Ms Duong took the initiative to arrange a meet up on my first day of arrival and helped my team clarify a list of details we required to ensure installation of our audio equipment, connectivity and power supply. She took the extra mile to assist in being our translator as well, as we had arranged some local Vietnamese vendors to meet up at the hotel. Her conscientious attitude, swift response and positive attitude gave us a peace of mind and assured our team that she understood the brief. I have visited this hotel twice, once in Sept 2022 and another in Nov 2022. The service staff at the dining area was very attentive to us during lunch buffet and breakfasts. They asked if we wanted water, tea, coffee upon showing us to our seats, and it was consistent on both occasions, which is much appreciated. I would like to feedback that the cocktails served at level 62 was horrid and should be improved, so please refrain from ordering unless the hotel bartender brush up his or her skills. My colleagues had to re-order safer choices such as beer and wine after paying the price for the liquor which was the only bummer. On my first visit, upon checkout, I requested for the same room for my 2nd visit on level 63 as the room was very convenient and close to lobby on 62 storey. I am impressed that my special request was heard, and I was given keys to the same room that I appreciated very much, even after two months on my 2nd visit, they remembered. The rooms were clean, there's a spacious desk with PowerPoint to charge laptop and do some work. The toilets were clean and also well equipped with both showers and bathtub which made our stay more enjoyable. Special mention to the very excellent service Mr Cuong who went above and beyond his scope to attend to every request and assist the event from setup of the ballroom arrangements and lots of last-minute request, he made it happen. We were short of lanyards and Mr Cuong escorted with me outside the hotel to many shops to look for them and purchase it and escorted me back safely to hotel. Mr Cuong provided 11/10 service and went extra mile in everything he did. Your strong support was valuable and vital to the success of our HARMAN event at Intercontinental. Please look for Ms. Duong Nguyen and Mr Cuong for any business event support. They are seriously the best. Thank you. Ms Duong sent us off on our last day to ensure all of us were safe and happy. It was truly a great experience with InterContinental. Kudos to all of you! Thank you.…
Good place...nice staff, BF very good, variety and deliciius can take away baker and coffeee. Cleanliness and good snall. Good location easy to travel. Room very nice pillow comfort, room amenutues good smell and good quality.
Staff Van Anh is very friendly and attend to all my enquiry to her ability. I am also thankful to the staff Sang too for the birthday cake. I have enjoy myself here and will definitely return to stay again when I am back next time. The steak from the steakhouse recommended and also the teppanyaki too.
We have experienced having drink in Qbar while watching sunset. It was fascinating. The seats were very comfortable. The waitress was so cute and recommended us signature drink which was really tasty. Highly recommended.
Service, atmosphere, food, everything was at a high level, and I was able to spend a relaxing time with live music. I would like to visit again if there is an opportunity The various types of pound cakes were delicious. Especially the chocolate cake was excellent.