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3/12/2017 4/12/2017
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    Phoenix Palace Hotel

    27 Phu Doan Street, Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
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    3/12/2017 4/12/2017
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    Savings alert: 40% below average rate

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    Traveller (15)
    Room & Suite (1)
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    Overview
    • Excellent86%
    • Very good13%
    • Average0%
    • Poor1%
    • Terrible0%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Concierge
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (116)
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    31 - 35 of 87 reviews

    Reviewed 16 June 2017 via mobile

    We stayed here for 4 nights on and off using it as a base to go to Sapa and Halong Bay, as well as explore Hanoi. The staff were outstanding. They were super helpful and provided lots of information on places to see and how...More

    1  Thank nic3865
    Reviewed 26 May 2017

    The hotel is well located. The staff was nice and always willing to help. The room was nice and clean with very nice furniture. There was no view but the nice wooden blinds made you easily forget it. Breakfast was quite good and WIFI was...More

    2  Thank Prom31
    A TripAdvisor Member
    22
    Reviewed 12 May 2017 via mobile

    Stayed for 4 nights with family of 4. Staff were excellent, attentive, helpful & always friendly. Hotel is in an excellent location for shopping, cultural sights, food, local & western & to enjoy the chaos & carnage that is Hanoi old Quater. Room was large...More

    2  Thank A TripAdvisor Member
    Reviewed 7 May 2017 via mobile

    It is in a great location! Very close to all the little shops and restaurants. They have excellent service! The breakfast is very nice! The room is very cosy and you have an airconditioner as it is very hot in Hanoi.

    1  Thank Benjamin V
    Reviewed 25 April 2017

    The staff where forever asking after our well being and if there was anything more they could do. During a power outage (out of their control) they walked us 80 metres to their sister hotel for breakfast. Definitely worth asking for a quiet room as...More

    Thank John H
    Splendid Star Grand Hotel
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Shuttle Bus Service
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$36 - US$120 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 26
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Orbitz, Agoda, Otel, Expedia, Priceline, Hotwire, Cancelon, Cheap Tickets and TripOnline SA so you can book your Phoenix Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
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    Traveller (15)
    Room & Suite (1)
    Hotel & Grounds (21)
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    Ask a question
    Questions & Answers
    Simby s
    3 December 2014|
    AnswerShow all 2 answers
    Response from Natalie2887 | Reviewed this property |
    There isn't a common room however there is a small breakfast room at the back and in reception there is a seating area with computers for internet. It's in the heart of Hanoi though so lots of places around, and the... More
    0
    Votes
    Room Tips
    "Stayed in a few rooms all good"
    Read review
    "Hotel has 6 Floors. Number 1 rooms have balconies. eg 101 201 301"
    Read review
    "Room with no view are very quiet"
    Read review
    "Ask for a quiet room"
    Read review
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