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Hanoi Phoenix 2 Hotel

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Hanoi Phoenix 2 Hotel
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73 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Warsaw, Poland
Reviewed 7 July 2011

First hotel I stayed in Hanoi. Rooms are clean and tidy, large enough to be comfortable, air con and en suite bathroom. 5 minutes walk from Hoam Kiem, restaurants and shops etc, Stuff is friendly. The offer like in many places tours, Wifi in rooms and tasty breakfasts.

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1Thank art-sad
Bristol, United Kingdom
Reviewed 6 November 2010

Good value hotel with friendly and helpful staff. Rooms were average but clean and this hotel is in a good buzzing location. Very useful to have computer in each room, decent breakfast and they stored our bags free of charge overnight whilst we went on junk trip.

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1Thank Mimi_8016
Tel Aviv, Israel
Reviewed 9 October 2010

After a long journey we got there. The first thing we needed was hot long shower, but due to electricity problem we had no hot water (neither AC) in our room. We asked the team to have shower in one of the empty rooms and they asked us to come downstairs to the hotel lobby and take a shower at...

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Thank HilaZa
Melbourne, Australia
Reviewed 3 July 2010

It wasnt bad the first time we stayed here. the staff neglectd to tell us we had compllimentary brekfast until the last day of our second check in. communication was poor very little to no english spoken which is fine. the first room was really bad had no hot water when we told the staff they told us they would...

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Thank yujo
Belfast, United Kingdom
Reviewed 1 May 2010

This hotel has the potential to be outstanding as it's in a great location smack bang in the middle of the old quarter however our stay was tainted by the awful service by staff which left us feeling unsafe. When we arrived at the hotel we were greeted by night staff with limited english who took us to three different...

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2Thank roguetraveller88
England
Reviewed 24 April 2010

Booked Hanoi Phoenix II through the airport at a reasonable price. The hotel is located down a side street but we later found out what a great location this was, I will give more info on this at the end. The room was fantastic we were given the choice of low middle or high floor, my boyfriend chose high which...

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Thank stokie_gem
London
Reviewed 15 April 2010

Most of the builidings in Ha Noi are tall so there will always be stairs to climb, but we stayed on the top floor and it was a seriously long way up, especially with a heavy suitcase! As the weather was rainy the room was freezing and damp; not necessarily their fault but with damp beds it wasn't the most...

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Thank HappyBritishTraveler
Penang
Reviewed 7 April 2010

I booked this hotel because my friends stayed to recemmend,this is mini hotel so it is not fit with high budget tourist ,especially location is inside a lane not easy to find but with me ,a backpacker so it is fit with me ,i stayed here total 4 nights ,2 nights before trip to Halong and 2 nights after that....

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Thank whiterabbit15
Reviewed 18 March 2010

Oh my god! Run the other way. Their website makes this place look great, amazing what a good lens can do. This is the hotel that made me question the whole TripAdvisor concept. People actually rate this place well…I don’t get it. We only stayed one of the three nights we were supposed to then moved to Gia Thinh Pros...

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Thank Buddyinbedtimes
Calgary
Reviewed 16 March 2010

Great service, and my compliments as this is how a hotel should run. Thank you Tony and all for the great breakfast, the tours booked from the hotel to Halong bay were fantastic and very reasonable, the room was clean, and nice bed sheets, and great location - close to everything. It is on a small side street and some...

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Thank cndcoffee

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Renovated in June, 2008,Hanoi Phoenix II ideally situated in the heart of Hanoi's Old Quarter (middle of everything) and on quiet street surrounded by bustling old streets The 30 rooms with spacious and well-furnished rooms. The rooms with Big window and are equipped with IDD telephone, air-conditioning, cable TV, refrigerator, comfortable bathroom, (bath-tub and hot shower), coffee and tea making facilities, ADSL Internet, fully English and Continental Breakfast for free ... more   less 

Additional Information about Hanoi Phoenix 2 Hotel

Address: No. 12 Dao Duy Tu Alley, 50 Dao Duy Tu street | Hoan Kiem Dist, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €17 - €36 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Phoenix 2 Hotel 2*
Number of rooms: 25
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Questions & Answers

Questions? Get answers from Hanoi Phoenix 2 Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?