We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hanoi Serenity Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hanoi Serenity Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

530 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hanoi Serenity Hotel
See the most recent reviews
Showing 460: English reviews
Reviewed 14 August 2015

We stayed on the 6th floor which was quite the hike, but the walk was good exercise. The view was amazing. The hot water was awesome. The room needs work, but they have free breakfast and the kindness of the staff made up for anything that was less than perfect. The location is great as well. Walking distance to night...

 Report
Helpful?
Thank Hebah A
Yangshuo County, China
Reviewed 30 July 2015

My partner and I stayed for 3 weeks prior to leaving on a motorcycle trip from nth to sth. We immediately went to Serenity as we stated last year around January and knew the service was fantastic and rooms were well priced. This time prices were double (high season, but still unreasonable compared to others), the power cut one night...

 Report
Helpful?
3Thank Cherise A
Kuala Lumpur, Malaysia
Reviewed 21 July 2015

budget hotel and near shopping area, so busy street and diffucult to find public transport. Hotel staff very nice and helpful. hotel need to do maintainance and should have lift or escalator for elderly or disable visitor

 Report
Helpful?
3Thank supiah2015
Toronto, Canada
Reviewed 20 July 2015

The staff at this hotel were very friendly and helpful. They helped us organize some tours and transportation and let us rest in the hotel on one of our travel days for free (we showered, used the wifi and hung out in the dining area for a few hours). They also let us store our stuff when we went to...

 Report
Helpful?
3Thank ALittl03
The Hague, The Netherlands
Reviewed 20 July 2015

We where ripped off with a booking for a bus: A few days ago, after having a pleasant stay out your hotel, we have purchased two bus tickets from Hanoi to Hue at the reception of Serenity. We have paid the total amount of $52,- for these tickets. (To much!) We were told that it would be a deluxe and...

 Report
Helpful?
5Thank DannyTheHague
Reviewed 15 July 2015 via mobile

I stayed at Hanoi Serenity Hotel with my Husband and 8 year old Son for 4 nights in July 2015. It is a perfectly acceptable hotel for the price. We stayed in room 403 on the 4th floor. There is no lift and the stairs are really steep so bear that in mind if you have mobility concerns. The price...

 Report
Helpful?
Thank Lucydima
Hanoi, Vietnam
Reviewed 15 June 2015

Thank you Steven for making our trip fantastic, with your efforts you accommodated every one of our requests. We thoroughly enjoyed Halong Bay and Sapa. You and your staff have been fantastic in every way, we can't wait to come back and stay with you again. We will highly recommend you to all our friends - personally we rate you...

 Report
Helpful?
Thank Hayley W
Copenhagen, Denmark
Reviewed 16 May 2015 via mobile

As mentioned in the title, it is a budget place, but it's very nice! They have free water and complimentary breakfast. I booked the dorm twice and was upgraded both times to a single room. It is not the cleanest place, and in my first room I didn't have warm water in the shower. Generally I was really happy about...

 Report
Helpful?
Thank TravelingTravelGuy
Reviewed 17 April 2015 via mobile

We booked this place as a cheap overnighter. We flew in late and were going to Ha Long Bay the next morning. Extremely pleased. Rooms are clean, bathroom is good, and you can't beat the price. The staff are lovely. The lady at the counter gave us a map after we checked in and pointed out heaps of points of...

 Report
Helpful?
Thank Frank J
Reviewed 23 March 2015 via mobile

We booked a standard room but got upgraded. The room was clean, the staff extremely helpful and the breakfast good. We also booked our 2 night halong bay tour on the imperial junk boat there and were extremely pleased.

 Report
Helpful?
Thank Andrea S

99 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (96)
Viewed
Hotel & Grounds (22)
Viewed
Bathroom (5)
Viewed
Room/Suite (24)
Viewed
Pool/Beach Area (4)
Viewed
Dining (8)
Viewed
View from Room (1)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (3)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.4 km away
Hanoi Serenity Hotel 2
Hanoi Serenity Hotel 2
#124 of 577 in Hanoi
160 reviews
0.5 km away
Serenity Villa Hotel
Serenity Villa Hotel
#53 of 577 in Hanoi
340 reviews
4.6 km away
Diamond Westlake Suites
Diamond Westlake Suites
#120 of 577 in Hanoi
77 reviews
Show Prices
Show Prices
Show Prices
1.0 km away
Somerset Grand Hanoi
Somerset Grand Hanoi
#74 of 577 in Hanoi
582 reviews
0.3 km away
Tu Linh Legend Hotel
Tu Linh Legend Hotel
#54 of 577 in Hanoi
959 reviews
0.0 km away
Serenity Diamond Hotel
Serenity Diamond Hotel
#23 of 559 in Hanoi
115 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Closed for renovation as of December 28, 2009. ... more   less 

Additional Information about Hanoi Serenity Hotel

Address: 1B Cua Dong Street, Hoan Kiem District, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Price Range: €27 - €47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Serenity Hotel 3*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HostelWorld, Expedia, Agoda and Ctrip TA so you can book your Hanoi Serenity Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hanoi Serenity Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not go for Superior or lower rooms or choose Serenity 2 hotel”
 of 5 bubbles splitterzz, 12 Nov 2016 | Read review
“Select a different hotel unless you are certain you won't have to change your reservation.”
 of 5 bubbles Servator, 18 Oct 2016 | Read review
“The best view is the 6th floor, however there is no elevator.”
 of 5 bubbles hebaha2015, 14 Aug 2015 | Read review
“Go to another hotel :) there are so many choices!”
 of 5 bubbles 743cherisea, 30 Jul 2015 | Read review
“need lift for diasble visitor”
 of 5 bubbles supiah2015, 21 Jul 2015 | Read review
5 of 5