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Hanoi Elegance Ruby

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Hanoi Elegance Ruby
Hanoi Elegance Ruby
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2,852 Reviews from our TripAdvisor Community

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Showing 2,615: English reviews
Melbourne, Australia
Reviewed 21 July 2013

My third time at the Elegance Ruby and i will return again. I don't hesitate to recommend this hotel to anyone, and while you are enjoying their world class hospitality and service, let their superb team arrange your trip to Sapa or my favourite, Topas Ecolodge or Halong bay. Nothing is forgotten, timing is perfect, every connection made with plenty...

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1Thank Betsysue
Reviewed 19 July 2013

we stayed at Hanoi Elegance for one night in between our trip to halong bay and hue. we booked a regular room and were upgraded to a suite (beautiful, spacious, clean) for no extra charge-- although when we arrived they tried to charge us an extra $10 because apparantly we had only booked for one person instead of two (this...

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1Thank lizziet187
Adelaide, Australia
Reviewed 18 July 2013

My wife, adult daughter and I stayed in a family suite (triple share room) and loved it. So spacious and beautifully apointed. Ask for room 305. Hotel is really well located. Staff are brilliant and couldn't do enough for us. Good selection on the complimentary breakfast menu and the free wifi was quicker than ours at home in Australia. I...

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1Thank martmc
Ulsan, South Korea
Reviewed 18 July 2013

We were somewhat suspicious that the group of hotels that the Ruby is part of seem to have Hanoi Tripadvisor stitched up as they populate the top three slots (and the number one restaurant) in the city. We booked nonetheless and weren't disappointed. Hai and his team were fantastic and incredibly kid friendly. Much is said in earlier reviews, however...

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Thank Yonguk_traveller
florida, usa
Reviewed 17 July 2013

My friend and I were wowed by the hospitality at this hotel. We arrived at 5:30 a.m. and were given a cool drink and a place to relax and get our bearings. The next day, when we checked out, they let us keep our things in the hotel until we left late that night. Then, when we returned, and were...

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Thank lakeworthian
Reviewed 17 July 2013

We stayed here for one night at the start of July. The staff were friendly and helpful, offering to check us in online for our flight, arranging a private car to the airport for us and recommending what we could see in the city in the short time we had in Hanoi. The nicely decorated room was well equipped with...

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Thank Alison C
Melbourne, Victoria, Australia
Reviewed 15 July 2013

This is a great hotel with very capable staff who went above and beyonf to make our stay as comfortable as possible. We had a two night stay on floor 7. while the room was very small it was very clean and exactlymwhat we were after. being in the old quarter you really are in the heart of things. but...

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1Thank MiLi M
Auckland, New Zealand
Reviewed 15 July 2013

Stayed for three nights at the Elegance Ruby and couldn't have asked for more - the staff cannot do enough for you. Hotel is in a great spot in the old quarter, which allows you to explore everything by foot. WiFi, bottled water and à la carte breakfast all included in the excellent price. We booked a tour to Sa...

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Thank LesFlaneurs
Los Angeles, California
Reviewed 14 July 2013

What a wonderful hotel but an even better staff. The customer service is amazing. I was traveling with my two teenagers and I always felt safe and well looked after! Great location. And there are other sister hotels around the city so if you get lost they will help you find your way!

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1Thank Nellnicko
Charlotte, North Carolina
Reviewed 14 July 2013

The Hanoi Elegance Ruby was wonderful. The rooms were beautiful and clean and the staff was so friendly. It felt like you were going home at the end of each day! The breakfast was amazing. I couldn't wait to get up and eat my banana and chocolate pancakes. I wish it was closer so I could go more often. Brooke...

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Thank oh4thelove

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: €41 - €96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#6 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask for special requests, staff will try their best to accommodate”
 of 5 bubbles randyd2013, 16 Feb 2017 | Read review
“Room away from street would be better.”
 of 5 bubbles Sanded, 2 Feb 2017 | Read review
“Contact them for any needs.”
 of 5 bubbles kc449, 1 Feb 2017 | Read review
“Tell them all about your plans for your trip and they will make your trip even better!”
 of 5 bubbles 461celestem, 28 Jan 2017 | Read review
“Get a room in the back. The alley has a lot of scooter traffic with horns blaring.”
 of 5 bubbles beachguy341, 26 Jan 2017 | Read review
5 of 5