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All reviewsquiet streetthe penthousehoan kiem lakemr sunold quarterhalong baybalcony overlooking the streetgreat streetlovely balconybreakfast is servedexcellent locationstandard roombalcony roomhotel is situatednice roomairport pickstayed here for nights
The staff here a kind. I was in hospital for 3 days from food poisioning and they gave us a discounted price on our rooms. They always checked we were happy.
The standard room wasnt the best quality. Bed sheets were dirty. The superior room...More
The Artisan ticked all my boxes for a return trip to Hanoi with teenage boys.
✔️super clean room with large bathroom
✔️right next to Hoan Kiem Lake & all the street culture day & night
✔️superb buffet breakfast over looking street with fresh Anglo &...More
Had a good stay at the Artisan. Very helpful and friendly staff. Hotel is located in a great part near Hoan Kiem Lake, in a fairly quiet street. Recommend coming on a Sunday when the streets are closed to traffic
The Artisan was a really pleasant surprise, well placed, in the Old Quarter near Hoan Kiem lake. Super friendly staff. Fabulous airport meet, greet and free transfer in luxury van. Sophia was like a little sister to us. All staff felt like family. Tuan the...More
We stayed 16 nights during October and the staff were marvelous helping us manage our activities during quite challenging weather. The hotel is positioned near the north end of Hoan Kiem lake a short walk into the Old Quarter, the Water Puppets and a...More