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Cinnamon Hotel

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#94 of 574 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Cinnamon Hotel
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247 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Reviewed 4 November 2016

We were really fortunate to end up in this wonderful little hotel. Our stay was devided into two parts, so we could easily leave our stuff and then have the feeling of coming home when we returned after a week in northern Vietnam. Rooms are clean, beautiful, comfortable and the location perfect, right in the middle of the old quarters...

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Helpful?
Thank Anna K
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear Anna K, Many thanks for having taken the time to review Cinnamon Hotel Hanoi. We are delighted with your comments regarding the hotel as "Feeling at home in Hanoi", rooms are clean, beautiful, comfortable, location is perfect as well as staff is wonderful and professional. At Cinnamon Hotel, we strive to provide accommodations and services that meet and even...

Reviewed 3 November 2016

Our stay at the Cinnamon Hotel totaled six nights, divided into two stays, as we began and ended our trip in Hanoi. Our first stay was on the side facing away from the old Cathedral, and the second faced it. Although the church bells were loud in our room facing the cathedral, we didn't mind but some might not be...

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Helpful?
Thank James D
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear James D, Thank you very much for taking the time in sharing your experience on your recent visit with us. It is a pleasure to know that you enjoyed the stay and also the service of our staff that had brought to you, making your stay comfortable. We are glad to know that our efforts are recognized and appreciated....

The Hague
Reviewed 28 October 2016 via mobile

We ended up here because we were rescheduled from our initially booked Grand Splendid Star hotel. What a Nice place to stay. Very cosy rooms with perfect beds and shower. In the heart of the Old Quarter and close to the Hoan Kiem Lake. The staff is very gently, helpful, attentive and kind. A special thanks to the receptionist Mai...

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Helpful?
Thank Ruud J
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear Ruud J, I would like to say "thank you" for the great comments. It's proud of our Cinnamon team to read your warm words on the gently, helpful, active and kind staff (Ms Mai in particular). I will share your compliments with the rest of the team, who I am sure will be happy to hear your kind remarks....

Reviewed 15 October 2016

Stayed here for two nights and the staff were so wonderful. The room was clean and very comfortable. The rooms had high ceilings and tastefully decorated as well as having both a ceiling fan and air conditioner. The towel animals on the beds and weather update each night were nice touches.

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Helpful?
Thank MsMinogue
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear MsMinogue, Thank you for choosing us and sharing your wonderful experience during your stay at Cinnamon Hotel Hanoi. We appreciate your kind words regarding your recent stay with us. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations. Your compliments will be shared to our team regarding...

Weston-super-mare
Reviewed 8 October 2016 via mobile

We came to Hanoi on vacation and discovered this little gem located near the cathedral. Great service and the coconut coffee awoke the senses. So worth the effort and the few $$. I enjoyed one each day of my stay in Hanoi and can only dream of replicating one at home. Perfect!! We also tried a few of the other...

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Helpful?
Thank Jan L
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear Jan L, Thank you so much for sharing your experience after your recent stay at Cinnamon Hotel. We are very happy to learn that you loved to stay at our hotel and found us with many positive aspects regarding great location and attentive service. Especially, thanks for your appreciation on the Coconut Coffee at Mint cafe Restaurant. Why not...

Melbourne, Australia
Reviewed 3 October 2016 via mobile

This hotel is deceptive, looks small but the rooms have more than enough space and the decor is simply divine. It is located next to the St. Joseph hotel which is fortunate if you are staying on a Sunday because they have their mass. The breakfasts in the mint cafe are very nice and I strongly recommend the egg coffee...

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Thank aaskinner
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear aaskinner, Thank you for staying with us and sharing your kind comments. It is a pleasure to read such an encouraging review from you and we are delighted to see that you appreciated a breakfast at Mint Cafe Restaurant (Egg coffee, muesli cereal & yogurt in particular). Your review created a motivation for all staffs at Cinnamon Hotel who...

New York City, New York
Reviewed 27 September 2016

Hotel Cinnamon is by far the best, cleanest hotel I have stayed in. The staff was amazing, gracious, warm, and accommodating. They took wonderful care of me even after I had checked out, allowing me to have a shower after getting caught in a downpour, even bringing me something to drink and giving me a ride to the train station....

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Thank nr0sen
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear nr0sen, It's so wonderful to read your detail review after your recent stay with us. Your excellent review was bright our day with many positive and impressive points such as an amazing, gracious, warm staff; lovely and spacious room; great view from balcony; comfortable bed; good location. With the warm and nice words from your review, we believe that...

Penang Island, Malaysia
Reviewed 11 September 2016 via mobile

A small boutique near the st joseph cathedral with great level of hospitality. The receptionist, Mai is just superb, cheerful and remembers all of her guest names. Definitely the highlight of our trip. A small and cozy set up. The hotel is near old quarters, and surrounded by many eateries.

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Thank ProfBadaruddin
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear ProfBadaruddin, Thank you very much for choosing to stay with us and for your fantastic feedback. I am delighted that you were impressed with the hotel and the services provided by our team (Ms Mai in particular). We really appreciate such a positive review and we hope to see you again next time when you have plan to travel...

Monchengladbach, Germany
Reviewed 9 August 2016

Wonderful hotel, the staff really went out of their way to make us feel welcome. They helped us with tours and gave us some great tips for getting to know the city. Awesome breakfastand perfect location! The rooms are comfy and spacious, you couldn't ask for more.

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3Thank PatrickundAnna
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear PatrickundAnna, We appreciate that you took the time in sharing your memorable experience on your recent visit with us. We are very thrilled to hear that our team made you feel welcome; our breakfast is awesome; our rooms are comfy and spacious; and our location is perfect. Your feedback will be shared to whole staff who always hard-worked to...

Reviewed 6 August 2016 via mobile

My partner and l stayed 6 nights in the Cinnamon Hotel Hanoi, at the start of July. It's resonably priced with great staff, in an excellent location. The weather was hot and humid with a combination of sunny and rainy days. The staff, Tracey, Sony and Phoenix, were all very friendly, helpful and knowledgeable on things to do and see...

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2Thank Fatima A
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear Fatima A, We are so thankful for your stay with us and really highly appreciate your detail comment. It is great to know that you had a wonderful stay and particularly value the assistance of our staff. Thanks for your compliments on our excellent location, reasonable price as well as the helpful, friendly and knowledge staff (Mr Sony, Ms...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Concierge
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Cinnamon Hotel offers comfortable hotel rooms in a prime location in the old quarter of Hanoi. The beautiful St Josephs church is nearby and Hoan Kiem lake is only a few steps away. Cinnamon hotel is nestled among quiet, tree-lined streets surrounded by good restaurants, boutique shops, and the city's favourite hangouts. ... more   less 

Additional Information about Cinnamon Hotel

Address: 26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: €50 - €60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cinnamon Hotel 3*
Number of rooms: 6
Reservation Options:
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Hotel Style:
#38 Family Hotel in Hanoi
#59 Business Hotel in Hanoi
#79 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm sure any traveller would be happy with any of the rooms within the hotel”
 of 5 bubbles KayeandDave, 29 Jun 2016 | Read review
“Cathedral rooms are noisiest but have best views”
 of 5 bubbles YouWotMate, 18 Jun 2016 | Read review
“All the rooms were the same I think”
 of 5 bubbles SuziD452, 8 Apr 2016 | Read review
“Pay extra for a Cathedral view as it is nicer”
 of 5 bubbles Boondubs, 20 Mar 2016 | Read review
“Front rooms church view, back rooms quieter. High ceilings, long stair-flights (no elevator) staff happy to carry bags.”
 of 5 bubbles 975donaldh, 6 Mar 2016 | Read review
5 of 5
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