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Cinnamon Hotel

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Traveller (61)
Room & Suite (21)
Dining (2)
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Overview
  • Excellent58%
  • Very good29%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“church bells”(31 reviews)
“halong bay”(23 reviews)
“old quarter”(36 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Concierge
3 Star Hotel
All hotel details
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Reviews (267)
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Traveller rating
126
64
22
7
1
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126
64
22
7
1
Show reviews that mention
All reviewschurch bellshalong bayold quartertop floorjoseph cathedralno liftbuilding workho chi minhvietnamese coffeecharming hotela great stayexcellent locationhotel stafftrain stationthe hustle and bustlefree breakfastmai
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11 - 15 of 220 reviews
Reviewed 28 March 2017

We stumbled upon this cute boutique hotel on-line...very pleasantly surprised. We did get the top floor apartment with no lift! The Vietnam experience, hotel staff and location were fantastic. We were collected at the airport...quite an interesting drive. Free breakfast...i recommend the local menu. Loved...More

Thank bunny-hutch16
Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 26 July 2017

Dear bunny-hutch16, Thank you for taking the time to share your experience about our Cinnamon Hotel We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention regarding the location, breakfast (specially Vietnamese coffee)...More

Reviewed 16 March 2017 via mobile

Very nice boutique hotel with a great location. The staff are fun and more then helpful and accommodating. They arranged a pickup from the airport which was very nice especially after a long flight. They gave excellent recommendations for tours, restaurants and things to do....More

Thank Pat Z
Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 26 July 2017

Dear Pat Z, Thank you so much for your review and for taking the time to share your travel experience with us. We are happy that you enjoyed your visit and that the Cinnamon Hotel was worthy of a 5 star rating. We appreciated your...More

Reviewed 11 March 2017 via mobile

What an incredible location and value! Staff is top notch and really aimed to please. Rooms are sparkling clean. No elevator but staff INSISTS on handling luggage. They can't be nicer. A few things to keep in mind: Front of hotel rooms are next to...More

Thank DaveDewey
Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 26 July 2017

Dear DaveDewey, We are thankful for your comments related to your recent visit at Cinnamon Hotel. It is delightful to learn your inspiring experience at our hotel. Thank you very much for your motivating words and we hope you can stay with us again for...More

Reviewed 13 January 2017 via mobile

We were recommended this Hotel by a friend and it did not disappoint us. We stayed in three different hotels (one a five star hotel) in Hanoi and this was the best. Service is warm, friendly and a delight. The breakfast is just the right...More

Thank MaccaMcVic
Response from CINAGRP, Front Office Manager at Cinnamon HotelResponded 7 March 2017

Dear MaccaMcVic, Thank you for taking your time and write this nice review on Tripadvisor. We are happy to know that you have a memorable stay at our hotel and moreover your appreciation "We was the best in three different hotels in Hanoi". Your commendations...More

Reviewed 8 January 2017

A great location for discovering Hanoi on foot. Helpful staff helped with recommendations for where to go for sights and for restaurants, and some useful Vietnamese vocabulary and tips for surviving the city traffic. Room was basic but clean. Yes, its right next to the...More

Thank Thejentoo
Response from CINAGRP, Front Office Manager at Cinnamon HotelResponded 7 March 2017

Dear Thejentoo, Thank you so much for such a positive review. We are so glad that you enjoyed your stay here at Cinnamon Hotel in Hanoi– and love even more to hear that the service was attentive and welcoming, just as we hope it always...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Concierge
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$52 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Business Hotel in Hanoi
#73 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
US$52 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Business Hotel in Hanoi
#73 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
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Traveller (61)
Room & Suite (21)
Dining (2)
Questions & Answers
Ask a question
aaskinner
21 October 2016|
Answer
Response from CinnamonGRP | Property representative |
Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
0
Votes
aaskinner
21 October 2016|
AnswerShow all 2 answers
Response from CinnamonGRP | Property representative |
Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
0
Votes
Nell I
23 September 2014|
Answer
Response from Hanoi f |
Dear Mr/Ms Nell, Thank you very much for your messege, if we have the room availble on that date we can arrange for early check in 9h00 (no charge).if not we need to wait untill 13h00,If you check out at 10h00 pm, you need... More
0
Votes
Room Tips
"Pick on the upper floors and away from the main street in the entrance"
Read review
"If you don't like stairs...request a lower floor."
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"I'm sure any traveller would be happy with any of the rooms within the hotel"
Read review
"Cathedral rooms are noisiest but have best views"
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