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Cinnamon Hotel

264 reviews
#180 of 607 Hotels in Hanoi
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Traveller (57)
Room & Suite (18)
Dining (2)
Overview
  • Excellent56%
  • Very good30%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“church bells”(31 reviews)
“old quarter”(36 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Concierge
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (264)Write a Review
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Traveller rating
125
64
22
7
1
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125
64
22
7
1
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All reviewschurch bellsold quarterjoseph cathedraltop floorno liftbuilding workho chi minhlocation is greatvietnamese coffeecharming hotela great stayhoan kiem lakenice roomshotel staffha long baytrain stationhome away from home
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1 - 5 of 219 reviews
Reviewed 2 weeks ago

My wife and I bookended our travels in Vietnam by staying at The Cinnamon Hotel in Hanoi upon our arrival and their location in Ho Chi Minh City ahead of our departure. Both of these charming boutique hotels are centrally located oasis from the bustle...More

Thank ryan m
Reviewed 3 weeks ago

We had a lovely stay at The Cinnamon. Luc was so helpful & nice! My wife was not feeling well, and Luc brought tea & soup to help nurse her back to life! The hotel has style & character and a great location. The food...More

Thank Matt R
Reviewed 8 January 2018 via mobile

Look at the towel they give me when check in and they said the room is ready I will never return to this hotel again,they dont prepare the blanket even the night i checked in is winter ,cant believe it.the room.is smelly and old.i will...More

Thank davefprd1973
Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 4 weeks ago

Dear davefprd1973, Thank you for taking time to write us a review on Tripadvisor regarding to your stay at Cinnamon Hotel Hanoi The first of all, please accept our sincere apology for the the terrible service that caused to you while staying at with us...More

Reviewed 7 November 2017 via mobile

The hotel is next to St. Joseph cathedral. We stayed one night before going to Sa Pa. The hotel arranged round trip that was excellent. And coming back to Hanoi on the day of flight however we had 7 hours before the flight. The hotel...More

Thank arakawa3
Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 29 December 2017

Dear arakawa3, Thank you so much for sharing your excellent experience about Cinnamon Hotel Hanoi We are delighted knowing that you have enjoyed your short stay at our hotel and that you had a good experience with us! We hope to have a chance to...More

Reviewed 2 August 2017

This is a very nice hotel for serious travelers. It is super homey and has the best and friendliest staff. Especially Mai Tracy who is the main host. She is a beautiful and playful young women who makes you feel like you just walked into...More

Thank dwightm212109
Response from CINAGRP, Quản lý bộ phận lễ tân at Cinnamon HotelResponded 7 August 2017

Dear dwightm212109, It is a pleasure to receive your comments regarding your stay at Cinnamon Hotel. We are delighted that you had an excellent experience with us and especially "We Are Your Home in Hanoi”. I will be sure to pass your kind comments on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$56 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Business Hotel in Hanoi
#74 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
Details
Price range
US$56 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Business Hotel in Hanoi
#74 Romantic Hotel in Hanoi
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (57)
Room & Suite (18)
Dining (2)
Questions & Answers
Ask a question
aaskinner
21 October 2016|
Answer
Response from CinnamonGRP | Property representative |
Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
0
Votes
aaskinner
21 October 2016|
AnswerShow all 2 answers
Response from CinnamonGRP | Property representative |
Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
0
Votes
Nell I
23 September 2014|
Answer
Response from Hanoi f |
Dear Mr/Ms Nell, Thank you very much for your messege, if we have the room availble on that date we can arrange for early check in 9h00 (no charge).if not we need to wait untill 13h00,If you check out at 10h00 pm, you need... More
0
Votes
Room Tips
"Pick on the upper floors and away from the main street in the entrance"
Read review
"If you don't like stairs...request a lower floor."
Read review
"I'm sure any traveller would be happy with any of the rooms within the hotel"
Read review
"Cathedral rooms are noisiest but have best views"
Read review
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