We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Cinnamon Hotel

Show Prices
#95 of 576 Hotels in Hanoi
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Cinnamon Hotel
View Map
{"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

249 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 207: English reviews
Start your review of Cinnamon Hotel
 Click to rate
Trentham, Australia
Reviewed 13 January 2017 via mobile

We were recommended this Hotel by a friend and it did not disappoint us. We stayed in three different hotels (one a five star hotel) in Hanoi and this was the best. Service is warm, friendly and a delight. The breakfast is just the right amount and the freshly made rice rolls in Mint restaurant are absolutely delicious (and safe...

Thank MaccaMcVic
Hong Kong, China
Reviewed 8 January 2017

A great location for discovering Hanoi on foot. Helpful staff helped with recommendations for where to go for sights and for restaurants, and some useful Vietnamese vocabulary and tips for surviving the city traffic. Room was basic but clean. Yes, its right next to the cathedral and there is a lot of construction in the area but that was part...

Thank Thejentoo
Hudson, New York
Reviewed 4 January 2017 via mobile

My partner and I stayed here for three nights around the new year. We had a perfect stay. The staff at the hotel were extremely accommodating, friendly, humorous, and warm. Mai, Sunni, and Ti were the best! They greeted us with smiles and ensured we had a fun stay while there. The room was clean, comfortable, and esthetically pleasing. The...

Thank Amelia L
Bristol, United Kingdom
Reviewed 2 January 2017 via mobile

We stayed here just one night but the staff made us feel very welcome indeed. The rooms are nice and clean if a little dark. You can open the doors on the windows/balcony but as there is no mosquito net on the bed or windows, we refrained from doing so. Perhaps this might be one small way of improving this...

Thank Groovybaby18
Reviewed 3 December 2016 via mobile

It would be virtually impossible to describe how deep my gratitude runs for the staff at Cinnamon Hotel. I came to Hanoi, Vietnam in search of peace and to fill a hole in my heart for the passing of my beloved father. He served in the Vietnam war and left this world too soon. My intention was to bring him...

Thank Sandi R
Homestead, Florida
Reviewed 29 November 2016 via mobile

We had a great time in Hanoi..mostly thanks to the great, friendly staff at the Cinnamon Hotel. Mai rocks. The breakfast rocks. Went on the motorbike good tour..awesome. Did cooking class..amazing. Everyone at the hotel was helpful. It was such a pleasure that we came back to the Cinnamon after our trip to Healing Bay. Stay here!

Thank ykots1
Bury St Edmunds, United Kingdom
Reviewed 27 November 2016

Have previously visited the Cinnamon in Ho Chi Minh City and had a good idea what to expect. Which is: A comfortable, clean room, reasonable food - but most of all great personal service. Nothing is too much much trouble for the excellent staff.

Thank Moxycoxy
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear Moxycoxy, It is a pleasure to receive your positive comments regarding your stay at Cinnamon Hotel Hanoi. We are delighted that you had a great experience with us regarding clean and comfortable room, reasonable food, great personal service. We will be sure to share your kind comments on to the team who always strive to provide the best service...

Glasgow, United Kingdom
Reviewed 19 November 2016 via mobile

We stumbled across this place having arrived in Hanoi to discover the hotel we booked couldn't take us, but they could put us up in their sister hotel (no thank you). So we asked if Cinnamon had any rooms and they confirmed they did but only for one evening. The staff at Cinnamon are lovely and very helpful. Couldn't ask...

Thank xstephaniexsx
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear xstephaniexsx, Thank you very much for choosing Cinnamon Hotel Hanoi as your accommodation in Hanoi We are really thrilled that our efforts have been recognized and appreciated. Your feedback made our day with warm compliments on rooms, staff, attentive service as well as breakfast. We hope to have another opportunity to welcome you again in the near future. Yours...

Sydney, Australia
Reviewed 13 November 2016 via mobile

The location is great - the nicer part of the old quarter. The rooms are beautiful, as is the rest of the hotel. But the mattress was too hard for me and there's much better value for money around the same area. I would not stay here again.

Thank Adrian H
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear Adrian H, Thank you so much for taking your valued time to write a review about Cinnamon Hotel Hanoi. Thanks for your positive rating for our location, rooms and hotel motivates us a lot in keeping it up for high quality facilities and above all for great service. Regarding the mattress, we regret that that is not meet your...

Sydney, Australia
Reviewed 9 November 2016

We stayed for 3 nights in total with 3 nights in between. The staff Sony and Mai were wonderful they were so helpful and caring. Nothing was too much trouble including running up and down stairs bringing me cups of the best ginger and honey tea as I was quite unwell with a cold. We could not have asked for...

Thank Robert C
CINAGRP, Front Office Manager at Cinnamon Hotel, responded to this review

Dear Roberta and Robert, Thank you so much for sharing your experience after your recent stay with us at Cinnamon Hotel Hanoi. We would like to express my appreciation for your recent review. It brings me great pleasure to read that our team were able to exceed your expectations (especially Mr Sony and Ms Mai) Your comment will be shared...

55 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (50)
Hotel & Grounds (10)
Room/Suite (12)
Dining (2)
Bathroom (2)
Other (24)

Management photos: Courtesy of the property manager

All Management Photos (5)
Room/Suite (4)
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.1 km away
Cinnamon Cathedral Hotel
0.0 km away
Hanoi Impressive Hotel
Hanoi Impressive Hotel
#44 of 576 in Hanoi
688 reviews
0.2 km away
Maison d'Orient
Maison d'Orient
#46 of 576 in Hanoi
320 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
La Beaute De Hanoi Hotel
0.2 km away
Splendid Star Boutique Hotel
0.3 km away
Golden Lotus Luxury Hotel
Golden Lotus Luxury Hotel
#130 of 576 in Hanoi
333 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Cinnamon Hotel offers comfortable hotel rooms in a prime location in the old quarter of Hanoi. The beautiful St Josephs church is nearby and Hoan Kiem lake is only a few steps away. Cinnamon hotel is nestled among quiet, tree-lined streets surrounded by good restaurants, boutique shops, and the city's favourite hangouts. ... more   less 

Additional Information about Cinnamon Hotel

Address: 26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: €42 - €60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cinnamon Hotel 3*
Number of rooms: 6
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda and Priceline so you can book your Cinnamon Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#38 Family Hotel in Hanoi
#59 Business Hotel in Hanoi
#78 Romantic Hotel in Hanoi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Hotel staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Cinnamon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm sure any traveller would be happy with any of the rooms within the hotel”
 of 5 bubbles KayeandDave, 29 Jun 2016 | Read review
“Cathedral rooms are noisiest but have best views”
 of 5 bubbles YouWotMate, 18 Jun 2016 | Read review
“All the rooms were the same I think”
 of 5 bubbles SuziD452, 8 Apr 2016 | Read review
“Pay extra for a Cathedral view as it is nicer”
 of 5 bubbles Boondubs, 20 Mar 2016 | Read review
“Front rooms church view, back rooms quieter. High ceilings, long stair-flights (no elevator) staff happy to carry bags.”
 of 5 bubbles 975donaldh, 6 Mar 2016 | Read review
5 of 5