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Hanoi Old Centre Hotel

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1,144 Reviews from our TripAdvisor Community

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Showing 996: English reviews
Fremantle, Australia
Reviewed 21 May 2013

This hotel was set in the perfect location for exploring Hanoi. Right near Hoam Kiem Lake and all the attractions of the Old Quarter, including landmarks and plenty of restaurants and street food stalls. The rooms were very clean and nice breakfasts. But the best part of this hotel was the staff. They gave great reccomendations for tours and restaurants,...

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3Thank AliceandMek
Oxford, United Kingdom
Reviewed 14 May 2013

Stayed in this hotel in December 2011 & November 2012 and everything about the place is brilliant. The location is perfect for exploring the lake and surrounding old quarter, while the staff do everything they possibly can to make you feel welcome and ensure you enjoy your stay. The breakfasts are simple but perfectly formed and the coffee is as...

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4Thank Oxnath
Reviewed 6 May 2013 via mobile

My friend and I decided on this hotel due to reviews on tripadvisor. We were not disappointed! We had a cosy little twin room and were perfectly comfortable. The best feature of this hotel is the staff. They are friendly, concerned for your welfare and extremely competent. We stayed there for two nights, went to Sapa and Halong Bay and...

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1Thank Teamchimmy
MsLinhThu, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Teamchimmy, We sincerely thank you so much for your highly recommendation via Tripadvisor site. Would you know how glad we are when we receive your such a nice comment? We are really delighted to know that you did enjoy your stay at our hotel with the cozy and comfortable twin room, the great location. Especially, we're pleasantly thrilled to...

Colorado
Reviewed 4 May 2013

I was traveling by myself and looking for a budget room in a convenient location. I found that and more. My room was clean and comfortable with great working A/C (important for those hot months). But the staff is what made my stay wonderful. They were incredibly helpful with tips and suggestions on where to eat and what to see....

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Thank travgal_8
MsLinhThu, Manager at Hanoi Old Centre Hotel, responded to this review

Dear our Distinguished Guest, Thank you so much for your positive review which is valuable gift to us. It is great upon reading your comment subject "Fantastic location and excellent service". We are extremely pleased to know that you did enjoy your stay completely because of our hotel location, hotel room and hotel facilities... Particularly, our staff who always impress...

Sioux Lookout
Reviewed 4 May 2013

We stayed here in the middle of March 2013. This place is in a great location, on a nice quiet street in the old quarter but close to all the action. Thuy a.m. and Thuy p.m. (yes they have the same name and both work at the reception desk, but one works in the morning/afternoon and the other afternoon/evening, hence...

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1Thank ddbentley
Brisbane, Australia
Reviewed 3 May 2013

Great budget room in the heart of the old city. Our room was clean and comfortable, wifi was fast, minibar well priced. The staff were exceptional - friendly, warm smiles and went well beyond the call of duty (escorted us to the train station, waited with us and made sure we found our train + carriage ok).

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1Thank this-is-travel
MsLinhThu, Manager at Hanoi Old Centre Hotel, responded to this review

Dear our Valued Guests, It is so great to received your such nice review on Tripadvisor.com! We can not express how delighted we are to hear that you were satisfied with all aspects of our hotel such as the room was clean and comfortable, wifi was fast, minibar well priced. The staff were exceptional – friendly, warm smiles …and especially...

Reviewed 2 May 2013

Overall: The price-point reflects the poor-to-average quality of our room, yet the service was excellent and the main reason we thought the hotel was good. Though it seems like we had lots of issues with the place, we would stay there again. +The staff were very helpful and friendly; additionally, they spoke English well. +Breakfasts were tasty, and made-to-order. +Lobby...

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10Thank Monsieur-Canard
MsLinhThu, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Monsieur-Canard, We are so grateful to your appreciation for our hotel such as the service was excellent, breakfast was tasty, hotel's cleanliness and safety. And particularly, we are so proud with your words of praise on hospitality as well as English proficiency of our staff. About the storage at our hotel : Actually, the excess storage never been stored...

Prague, Czech Republic
Reviewed 1 May 2013

We recently stayed in this hotel using it as our base for exploring North Vietnam, staying a few nights over a 12 day period. Staff were incredibly helpful, knowledgeable, friendly and efficient. The women at reception managed to satisfy a lot of guests coming and going, planning excursions and always ensuring we were satisfied. The rooms were very clean and...

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1Thank JohnAnne84
MsLinhThu, Manager at Hanoi Old Centre Hotel, responded to this review

Dear JohnAnne, We sincerely thank you for the excellent praise of hotel staff, room facilities, breakfast quality, laundry service and hotel location. Thank you so much for your 5 star review of our hotel on Tripadvisor. We extremely glad to hear you had a great vacation with the services offered by our hotel. We will surely build on this positive...

San Francisco, California
Reviewed 25 April 2013

Warning: this type of incident happened to our group multiple times during our stay in Hanoi and that this is not specific to this hotel. This happened to us only when we booked the hotel on agoda. When we arrived at the hotel at 12noon, we were told that our room was not yet ready and we could leave our...

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8Thank fannypack86
MsLinhThu, Manager at Hanoi Old Centre Hotel, responded to this review

Dear distinguished Guests, We sincerely grateful to the readers for spending a valuable time to read this comment. So far, we could not find the information to prove that this guest stayed at our hotel. Please kindly contact us for any question at manager@hanoioldcentrehotel.com. We truly appreciate for your attention. Warmly welcome your Hanoi visit! Warm regards Hotel Manager

Sydney, Australia
Reviewed 23 April 2013

The hotel is in a nice, quiet location, only a few minutes walk to the lake. The rooms were nice, although the shower was just a head on the wall with no defined area - one that saturates the whole floor. There was a curtain, but the bathroom still gets very wet (I hate that)! The staff were lovely and...

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Thank tashNjosh
MsLinhThu, Manager at Hanoi Old Centre Hotel, responded to this review

Dear our Valued Guests, Thank you for choosing to stay at Hanoi Old Centre Hotel recently and for spending your valuable time to contribute your feedback. We are absolutely pleased to know you did enjoy your stay at our hotel and your lovely description of our hotel location, room, breakfast, tours and particularly our staff. It is always a delight...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the centre of Hanoi Old Quarter, Hanoi Old Centre Hotel is in quiet and shady street at 19 HANG HANH Street, less than a minute to Hoan Kiem Lake. This area is served by Restaurants, Bars, Major Post Office, Banks, Local Night Market... Not only convenient for dining, shopping... especially for attractions, it's simple to walk to Ho Chi Minh Mausoleum, The Temple of Literature, Ngoc Son Temple, Water Puppet Theater and Museums. HOC provide different types of room to suit your every need. All rooms are selectively equipped to confine fine bedding, well recognized, some rooms with Lake View, some rooms with City View, Window or Balcony and adequately equipment as Cable LCD TV, Minibar, Air-Conditioner, Fan, Electric Safe, Cupboard, Telephone, Internet access, Computer in lobby (Complimentary), Wifi Access, Work Desk, Sitting area, Hair-dryer, Slippers, Private bathroom with hot shower and Bathroom Amenities. Elevator serves all floors. Staff are well trained and all speak English, are friendly and enthusiastic about our work from recommending where to visit, to eat, to call you a taxi or arranging a tour or onward travel which are highly recommended by all previous Guests. * Complimentary breakfast and mineral water. * Wifi Access available in all rooms. * Internet computers are located in the lobby.Useful Information: ... more   less 

Additional Information about Hanoi Old Centre Hotel

Address: 19 Hang Hanh Street, Hanoi, Vietnam (Formerly Hanoi Guesthouse 2)
Region: Vietnam > Hanoi
Price Range: €26 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Old Centre Hotel 3*
Number of rooms: 8
Reservation Options:
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Also Known As:
Golden Sun Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Old Centre Hotel staff and other travellers.
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Questions? Get answers from Hanoi Old Centre Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a rear facing room for a good nights sleep!”
 of 5 bubbles BernadetteM868, 25 Dec 2016 | Read review
“Rooms with balconies overlooking the lake on high floors are excellent”
 of 5 bubbles GoLiveYoung, 24 Nov 2016 | Read review
“Ask for a view of the lake”
 of 5 bubbles MMBaird, 18 Nov 2016 | Read review
“take the rooms to the street side - small rooms but with a good chance to overlook the street life”
 of 5 bubbles JoBu99, 6 Nov 2016 | Read review
“room with balcony was quite noisy, but more sunny, - room at opposite side of hotel was more quieter”
 of 5 bubbles 898alexeyg, 31 Oct 2016 | Read review
5 of 5