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Hanoi Old Centre Hotel

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1,138 Reviews from our TripAdvisor Community

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Showing 992: English reviews
Reviewed 1 November 2016 via mobile

We were recommended this hotel by a family member and we weren't disappointed. We flew into Hanoi to stay the night before leaving for Ha Long Bay. The hotel stored our luggage and kindly rescued a souvenir left behind in the room. We came back to Hanoi for a few nights before flying home. We were lucky enough to be...

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Helpful?
Thank LeslieJW47
HanoiOldCentreHotel, Người quản lý at Hanoi Old Centre Hotel, responded to this review

Dear LeslieJW47, We would send our sincerely thanks for your wonderful comment. We will absolutely promote the positive aspects to worthy your valuable recommendation. We look forward to welcoming you back in near future! Kind regards, Hanoi Old Centre Hotel manager and team " A home away from home"

Reviewed 1 November 2016

Location was perfect, everything is thereabouts. Staff of hotel is really main highlight of this place. Well english speaking receptionists, amazing atmospehe. They found to us taxi transfers + 2 days trip to Halong Bay by reasonable costs. Appreciated them very much!

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Helpful?
Thank ALEXEY G
HanoiOldCentreHotel, Người quản lý at Hanoi Old Centre Hotel, responded to this review

Dear ALEXEY G, As a manager, representative of Hanoi Old Centre Hotel, I am honored to be a responder to your such a nice review. We are so pleasant to know our hotel location, Halong Bay trip are met all your expectation with very good rate and your appreciation on our staff. Your review is a strongly recommendation to attract...

Reviewed 24 October 2016

The rooms were clean and modern with air-con and fans. Staff were so incredibly friendly and helpful they really went above and beyond. They organised everything and even transported me to a Dr when I was feeling ill. Cannot recommend enough

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Helpful?
Thank Simon H
HanoiOldCentreHotel, Người quản lý at Hanoi Old Centre Hotel, responded to this review

Dear Simon H, Many sincerely thanks for your kind support on this Tripadvisor.com We are so thrilled to read your wonderful comment about our hotel facilities, location and friendly staff. It was our great honor to help you something. We do hope that we will have an opportunity to welcome you back Hanoi in the nearest time. Your sincerely, Hanoi...

Tamborine Mountain, Australia
Reviewed 22 October 2016 via mobile

A stones throw from Hoan Kiem lake this motel is a little gem on a street bustling with restaurants, cafes, massages, shop fronts & beautiful old Vietnamese ladies selling fresh produce off their push bikes. The location is fantastic. The breakfast menu (included with rm) was a good mix of western & traditional VN. The staff are extremely helpful &...

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Helpful?
Thank alikiwhitfield
HanoiOldCentreHotel, Người quản lý at Hanoi Old Centre Hotel, responded to this review

Dear alikiwhitfield, Thank you so much for taking your time to share your great experience about your stay at Hanoi Old Centre Hotel on Tripadvisor.com. We are so delighted to hear your such high praise about our hotel such as fantastic location, good breakfast, helpful and friendly staff, clean room and good price. Please be rest assured that your nice...

Manila, Philippines
Reviewed 21 October 2016

The room was just ok. But it was clean and they have genuinely nice and helpful staff. The location is good too, it's near the lake and the night market. I enjoyed the free snacks. Breakfast was good too. Would definitely stay here again.

Review collected in partnership with this hotel
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Helpful?
Thank arianneb645
HanoiOldCentreHotel, Người quản lý at Hanoi Old Centre Hotel, responded to this review

Dear arianneb645, We are so equally delighted to know you enjoyed your recent stay at our hotel and rating us a great hotel, great location, good breakfast, clean room and especially your highligh on our hotel staff. We look forward to welcoming you back our hotel soon. HANOI OLD CENTRE HOTEL MANAGER AND TEAM "A home away from home"

Prague, Czech Republic
Reviewed 19 October 2016 via mobile

Great people helped with organizing our trip. Nothing was a problem for them. Trips to Ha Long, SaPa or organizing buses and trains haven't been a problem and location is just great. You can enjoy Old town with local street food, shopping or relaxing close to the lake. Street is international, safe and not noisy.

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Helpful?
Thank jstavik
HanoiOldCentreHotel, Người quản lý at Hanoi Old Centre Hotel, responded to this review

Dear Jstavik, Thank you so much for your great comment on Tripadvisor.com. We do not know to express our deeply gratitude to the words of your wonderful review. Thank you so much for highlighting the hotel location and tours to Halong bay and Sapa. It extremely will encourage us to maintain our efforts so the services we provide will meet...

Cape Town Central, South Africa
Reviewed 13 October 2016

This is a small hotel with nothing fancy, but it is very centrally located in the old town with exceptionally friendly and helpful staff. Our room was spacious and a decent breakfast was included. Offers good value for money.

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Helpful?
Thank Wilhelm_Sohnge
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Wilhelm_Sohnge, On behalf of our hotel management, I would send our sincerely thanks for your wonderful comment regarding our hotel staff, the location, breakfast… It is always very gratifying to know you had a great vacation with services offered by our hotel team. I will be certain to pass on your wonderful comments to whole team. We promise to...

Tel Aviv, Israel
Reviewed 9 October 2016 via mobile

We came to the hotel after a very long flight.. The driver waited to us in the airport and was really nice. We came and had great welcome with drinks and fruits from the staff who were really really nice :) the room is great and has all you need! The WiFi is working great as well.. Highly recommended!!

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Helpful?
Thank hofiteden
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear hofiteden, Thank you so much for your recent stay at our hotel. We are so delighted to hear your great compliment about our hotel staff, location, breakfast, rooms... It is considered as a great encouragement for all of us to work harder and give the Guests better service. We hope to have another opportunity to welcome you back our...

Melaka, Malaysia
Reviewed 6 October 2016

Perfect location, very near to the lake, Thang Long Water Puppet, Old Quarter and etc. Staff are extremely helpful and friendly especially Huiyen, Kim, Mai, Hoan and so on always try to help with their best. Rooms provided always clean, supermarket just opposite the hotel, very convenient.

Review collected in partnership with this hotel
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Helpful?
Thank DISCOVERYBYETING
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear DISCOVERYBYETING, Thank you so much for sharing your experience about our hotel. We are so thrilled to hear that you felt us like your family and our hotel like your home. This is what we always strive for. Please rest assured that we will do all our best thing to maintain and keep up our hotel service to give...

Reviewed 29 September 2016

This was our first night in Hanoi, we arrived really late and our bags were lost in Dubai after transferring flights. We told the staff that night on arrival (past midnight), by morning they had already followed this up with the airport and we got them back in no time thanks to the hotel. Staff spoke great English and the...

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Helpful?
Thank Kate O
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Kate O, Thank you so much for sharing your experience about your recent stay at Hanoi Old Centre Hotel. We are so delighted to hear your kind words about our hotel staff who are always strive their best to give the most comfortable stay for the guests. Please be rest assured that your great compliment has been shared to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
Located in the centre of Hanoi Old Quarter, Hanoi Old Centre Hotel is in quiet and shady street at 19 HANG HANH Street, less than a minute to Hoan Kiem Lake. This area is served by Restaurants, Bars, Major Post Office, Banks, Local Night Market... Not only convenient for dining, shopping... especially for attractions, it's simple to walk to Ho Chi Minh Mausoleum, The Temple of Literature, Ngoc Son Temple, Water Puppet Theater and Museums. HOC provide different types of room to suit your every need. All rooms are selectively equipped to confine fine bedding, well recognized, some rooms with Lake View, some rooms with City View, Window or Balcony and adequately equipment as Cable LCD TV, Minibar, Air-Conditioner, Fan, Electric Safe, Cupboard, Telephone, Internet access, Computer in lobby (Complimentary), Wifi Access, Work Desk, Sitting area, Hair-dryer, Slippers, Private bathroom with hot shower and Bathroom Amenities. Elevator serves all floors. Staff are well trained and all speak English, are friendly and enthusiastic about our work from recommending where to visit, to eat, to call you a taxi or arranging a tour or onward travel which are highly recommended by all previous Guests. * Complimentary breakfast and mineral water. * Wifi Access available in all rooms. * Internet computers are located in the lobby.Useful Information: ... more   less 

Additional Information about Hanoi Old Centre Hotel

Address: 19 Hang Hanh Street, Hanoi, Vietnam (Formerly Hanoi Guesthouse 2)
Region: Vietnam > Hanoi
Price Range: €23 - €110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Old Centre Hotel 3*
Number of rooms: 8
Reservation Options:
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Also Known As:
Golden Sun Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Old Centre Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a rear facing room for a good nights sleep!”
 of 5 bubbles BernadetteM868, 25 Dec 2016 | Read review
“Rooms with balconies overlooking the lake on high floors are excellent”
 of 5 bubbles GoLiveYoung, 24 Nov 2016 | Read review
“Ask for a view of the lake”
 of 5 bubbles MMBaird, 18 Nov 2016 | Read review
“take the rooms to the street side - small rooms but with a good chance to overlook the street life”
 of 5 bubbles JoBu99, 6 Nov 2016 | Read review
“room with balcony was quite noisy, but more sunny, - room at opposite side of hotel was more quieter”
 of 5 bubbles 898alexeyg, 31 Oct 2016 | Read review
5 of 5
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