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Hanoi Old Centre Hotel

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1,124 Reviews from our TripAdvisor Community

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Showing 981: English reviews
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016

I stayed here for just under a week. I had initially only booked for two nights but I ended up being accommodated to stay on for another few nights. The only negative thing I will say about the hostel is that the wifi was erratic however the staff here were so friendly and helpful, made me feel like a Prince.... More 

Helpful?
1 Thank mcallistertj
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear MCallistertj, Thank you so much for taking your time to write us a positive comment on Tripadvisor. We are extremely grateful to your high praise about our hotel location, cleanliness, breakfast, and hotel staff. It is so great to hear that you felt like a Prince during your stay in our hotel. Please be rest assured that your high... More 

Hoi An, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016 via mobile

We have just finished a week at Hanoi Old Centre Hotel for us the worst thing was leaving. Everything about this place was perfect for us. Everything from kitchen staff, housekeeping, security and reception was so friendly. The quality of service at this establishment continues to improve in all aspects of hospitality. It truly is a home away from home.... More 

Helpful?
1 Thank rgilfillan1
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Rgifillan1, Thank you so much for sharing your experience about our hotel. We are so thrilled to hear that you felt us like your family and our hotel like your home. This is what we always strive for. Please rest assured that we will do all our best thing to maintain and keep up our hotel service to give... More 

Sydney, Australia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 September 2016

After reading many reviews here, I was a bit worried about the hotel. BUT, let me start by saying. You are booking cheap accommodation people.... You definitely do not get what you are paying for. You are getting more. We stayed there early September as a couple with an additional room for my 21 year old son and my mother.... More 

Helpful?
Thank Shane C
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Shane C, Thank you so much for your recent stay at our hotel. We are so delighted to hear your great compliment about our hotel staff, location, breakfast, rooms...Please rest assured that your kind words have been shared to the night shift guys and whole of Hanoi Old Centre staff. It is considered as a great encouragement for all... More 

Rochester, New York
1 review
Reviewed 22 September 2016

The Hanoi Old Centre Hotel was an absolute delight to stay in. The staff is extremely kind and helpful; they were always willing to answer our questions and help arrange trips outside of Hanoi. The location is also ideal. It is right by Hoan Kiem Lake in the Old Quarter near many interesting sights and attractions. I would highly recommend... More 

Review collected in partnership with this hotel

Helpful?
Thank eedward7
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Eedward7, On behalf of our hotel management, I would send our sincerely thanks for your wonderful comment regarding our hotel staff, the location… It is always very gratifying to know you had a great vacation with services offered by our hotel team. I will be certain to pass on your wonderful comments to whole team. We promise to keep... More 

1 review
Reviewed 21 September 2016

We stayed at the Old Centre and the Hanoi Guesthouse, which is the sister hotel. Both locations were perfect in the middle of the Old Quarter and had great service the whole time. The staff were helpful with organizing tours to Sapa and Halong Bay. Rooms were confortable and had all we needed. Beds are a little firm compared to... More 

Helpful?
Thank Karl M
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Karl M, Thank you so much for your kind words towards our hotel location, breakfast, cleanliness, service, tour and especially hotel staff. It’s so glad for us to know that you were satisfied with our services every moment. We promise that we will work harder to keep up our hotel service and deserve your praises. We look forward to... More 

Canberra, Australia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 September 2016 via mobile

We booked this hotel for a one-night stay, and thank goodness it was only for a night. On its website, this reads as if it is a hotel, but it is more like a backpackers' standard in a great location. The lake is around a two minute walk as are the water puppets and there are a lot of shops... More 

Helpful?
Thank tomgordon2016
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 September 2016

The Old Centre Hotel is in a fantastic location, just minutes from the Hoàn Kiếm Lake in the Old Quarter. The included breakfast was fantastic and the staff went out of their way to make guests feel welcome and comfortable. As for the hotel itself, rooms were comfortable and well-above my usual standard. Linen was clean and changed regularly throughout... More 

Helpful?
Thank sunfiction
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Sunfiction, , Thank you so much for taking your valuable time to write us a positive feedback. It’s a great pleasure to know how much you were fully satisfied with our hotel services such as great tours, high standard room, location, helpful staff. We would promise to put a lot of focus on improving services day by day to... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2016

The hotel is really well located. Lot´s of restaurants right on the street from the hotel, 24hr shops and one block away from the Hoàn Kiếm Lake. Breakfast was included and you can eat as much as you want from Vienamese or Western Breakfast. Our room was very clean and turned to the street, we had a small balcony were... More 

Helpful?
Thank Marcos D
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Marcos, On behalf of our hotel management, I would send our sincerely thanks for your wonderful comment regarding our tours, hotel staff, room and facilities, the location… . Your great comment has been shared to all staff and we are so happy as our effort in work was recognised. We promise to keep the service up to deserve your... More 

Manchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 September 2016 via mobile

We need to say a huge thank you to the wonderful staff at Hanoi old centre hotel. Amazingly helpful. Always going beyond the normal expected standards to make us feel at home. You really made the start to our honeymoon fabulous, we really appreciate your help from the endless refreshing drinks, to the luggage and transport help and advice. Thank... More 

Helpful?
Thank MsG-82
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear MsG-82, Thank you so much for choosing our hotel for your honeymoon trip in Hanoi. We are so delighted to hear that you feel our hotel like your home. Please be rest assured that your wonderful words has been shared to all of the staff. It will be served as an encouragement for us to have more motivation to... More 

Paris, France
1 review
Reviewed 2 September 2016

Very welcoming and nice staff. The room a bit sad, dark with small windows with no view. Prefer room with views on the street or the lake, not much more expensive. Very clean. Good breakfast. Perfect location.

Review collected in partnership with this hotel

Helpful?
Thank 200johaner
HanoiOldCentreHotel, Manager at Hanoi Old Centre Hotel, responded to this review

Dear Johaner, Thank you so much for sharing your experience about your recent stay at Hanoi Old Centre Hotel. We are so delighted to read your wonderful words about our hotel such as " perfect location, very welcoming and nice staff, good breakfast" and clean room. However, it was so regretfully that our room was not met your expectation. We... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
Located in the centre of Hanoi Old Quarter, Hanoi Old Centre Hotel is in quiet and shady street at 19 HANG HANH Street, less than a minute to Hoan Kiem Lake. This area is served by Restaurants, Bars, Major Post Office, Banks, Local Night Market... Not only convenient for dining, shopping... especially for attractions, it's simple to walk to Ho Chi Minh Mausoleum, The Temple of Literature, Ngoc Son Temple, Water Puppet Theater and Museums. HOC provide different types of room to suit your every need. All rooms are selectively equipped to confine fine bedding, well recognized, some rooms with Lake View, some rooms with City View, Window or Balcony and adequately equipment as Cable LCD TV, Minibar, Air-Conditioner, Fan, Electric Safe, Cupboard, Telephone, Internet access, Computer in lobby (Complimentary), Wifi Access, Work Desk, Sitting area, Hair-dryer, Slippers, Private bathroom with hot shower and Bathroom Amenities. Elevator serves all floors. Staff are well trained and all speak English, are friendly and enthusiastic about our work from recommending where to visit, to eat, to call you a taxi or arranging a tour or onward travel which are highly recommended by all previous Guests. * Complimentary breakfast and mineral water. * Wifi Access available in all rooms. * Internet computers are located in the lobby.Useful Information: ... more   less 

Additional Information about Hanoi Old Centre Hotel

Address: 19 Hang Hanh Street, Hanoi, Vietnam (Formerly Hanoi Guesthouse 2)
Region: Vietnam > Hanoi
Price Range: €24 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Old Centre Hotel 3*
Number of rooms: 8
Reservation Options:
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Also Known As:
Golden Sun Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Old Centre Hotel staff and other travellers.
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Questions? Get answers from Hanoi Old Centre Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with balconies overlooking the lake on high floors are excellent”
 of 5 bubbles GoLiveYoung, 24 Nov 2016 | Read review
“Ask for a view of the lake”
 of 5 bubbles MMBaird, 18 Nov 2016 | Read review
“take the rooms to the street side - small rooms but with a good chance to overlook the street life”
 of 5 bubbles JoBu99, 6 Nov 2016 | Read review
“room with balcony was quite noisy, but more sunny, - room at opposite side of hotel was more quieter”
 of 5 bubbles 898alexeyg, 31 Oct 2016 | Read review
“Go for the deluxe room, it is worth the extra”
 of 5 bubbles karlm622, 20 Sep 2016 | Read review
5 of 5
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