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Hanoi Phoenix Hotel

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Hanoi Phoenix Hotel
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165 Reviews from our TripAdvisor Community

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Showing 143: English reviews
preston,uk
Reviewed 30 December 2010

Good points. Location, middle of old quarter. Computer in room with quick connection.Very budget hotel though, rooms could do with updating.Booked an airport pick up but possibly due to delayed flight they failed to turn up.Ok for a night or two max probably wouldn't stay again. Old quarter lovely highly reccommend Green Mango for food and atmosphere.

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1Thank ChinaGed
Rotorua, New Zealand
Reviewed 29 December 2010

We spent 3 nights at the Phoenix and everything was brilliant. We booked this in New Zealand along with trips to Sapa, Halong Bay and Tam Coc. Kelvin did a great job of all this place arranged train tickets from Ninh Binh to Hue on the HN1 train which other companys said didnt operate. Everything went like clockwork. As far...

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1Thank KellyFamily88
Melbourne, Australia
Reviewed 14 December 2010

I stayed here for about 2 weeks in Hanoi, using it as a base in between trips to Halong Bay and Sapa. The staff (who are more like a happy family) were extremely welcoming and upon arrival we received a friendly reception and free breakfast! We stayed in both double and triple rooms and both were spacious, clean and really...

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1Thank Vlax_10
Singapore, Singapore
Reviewed 25 November 2010

We had a great stay here, booked 2 fab trips and the staff were always on hand to give advice and information as to Hanoi and the surrounding area. We had a minor hiccup with one of the trips which meant we were due a refund and the hotel were excellent at sorting it all out for us with no...

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Thank Sheree_1964
Leigh, Greater Manchester
Reviewed 23 November 2010

My room was spotless and comfortable. The staff were knowledgeable, friendly and spoke good English. The trip that the hotel organised to Halong Bay was excellent value and a real highlight of my stay. Breakfast was good, and the coffee was outstanding. Do take up the airport transfers that the hotel organises if you are coming from outside Vietnam -...

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Thank leigh_guy
Shanghai
Reviewed 21 November 2010

I was there for 3 night, the rooms are big and comfortable , the staff is great they are alway willing to help you,, I highly recomend this place.

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Thank Vespa76
Brisbane, Australia
Reviewed 25 October 2010

I stayed at the Phoenix last year with my husband and thought it was excellent value for money with great staff, so when visiting Hanoi this year with 2 friends I made a booking there for us. We were picked up at the airport as arranged and had an enjoyable stay. The staff are more than helpful, breakfast good and...

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1Thank Travelista50
Brisbane Australia
Reviewed 19 October 2010

Just returned from 3 weeks in vietnam booked Hotel Phoenix for our return from Sapa arrived at 4.30 am Taxi took us to Hotel Phoenix 43 Bat Su Street this is not the hotel that we booked photos on internet are of another hotel we were so tired that we agreed to stay $20 US not worth it but at...

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Thank Kerrie_9
Phoenix_Hotel68, Manager at Hanoi Phoenix Hotel, responded to this review

Dear all, We still accepted the review even was not fair to us when we had been trying to be good to her. As you may know that, the check-in time for guest is after 2:00 PM but we let them check-in earlier at 4h30 AM without any extra charges + We uploaded on the site the photos, each photo...

London, United Kingdom
Reviewed 25 September 2010

Stayed here for 2 nights. Sister hotel of Liberty Hanoi Everything was ok - not brilliant. Staff were friendly though. Its got all you need. As set away from road, you get more sleep than on a main road in Hanoi.

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Thank Elmadav
Sao Paulo, SP
Reviewed 2 September 2010

More than you can expect form one budget hotel. The hotel in very organized and clean and the staff are very friendly. Also the the complementary breakfast is very nice and welcome every morning. with fruits ,juice, bred, ham, eggs, pancake and local noddle soup. This hotel also provide to the guest trip services to the main points in Vietnam...

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Thank edmilson

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hoang Anh Hotel- Tran Duy Hung is Conveniently located in the Cau Giay District.Whether you are on a business trip or a leisure vacation, our 24-hour on duty courteous, professional and friendly hotel staff will take the utmost care during your stay to ensure you have a memorable time in Hanoi.For those of you just passing through we offer a transit stop so you can securely store you pack while you wonder arround Hanoi and grab a shower before leaving on night trains and buses for other exciting destinations. ... more   less 

Additional Information about Hanoi Phoenix Hotel

Address: 43 Bat Su Street | Cau Giay District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: €17 - €19 (Based on Average Rates for a Standard Room)
Number of rooms: 25
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Questions & Answers

Questions? Get answers from Hanoi Phoenix Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room lower down as there is 6 floors and no elevator”
 of 5 bubbles Marty_Dibden, 14 Nov 2012 | Read review
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