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Hanoi Phoenix Hotel

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Traveller (12)
Room & Suite (3)
Pool & Beach (2)
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Overview
  • Excellent54%
  • Very good29%
  • Average8%
  • Poor5%
  • Terrible4%
6 May 2017
“2 night stay”
14 Nov 2012
“A Nice place right in the heart of the city”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Indoor pool
Non-Smoking Rooms
Restaurant
All hotel details
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Reviews (167)
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1 - 5 of 144 reviews
Reviewed 6 May 2017 via mobile

They were quite accommodating, we booked a tour from them which they cancelled 1 night for us so we could take the tour, so we ended up staying 2 instead of 3 nights. The room was spacious and clean, however the shower curtain was quite...More

Thank ZeCe623
Reviewed 14 November 2012

We stayed 2 nights here on the recommendation of friends back in October 2009. The hotel itself is nothing special, but the friendliness of the staff , the location and price is reasonable when you are in Hanoi. Kelvin the manager was so very helpful....More

3  Thank Marty_Dibden
Reviewed 14 August 2012

This hotel is located right in the middle of the Old Quarter. It doesn't have an elevator, so you need to carry your backpack/suitcase up the stairs. The rooms are spacious and have an ensuite bathroom. We've stayed in two different hotel rooms (as we...More

2  Thank PeckishAdventures
Reviewed 26 September 2011

Location: Phoenix Hotel – Hanoi Remarks: The hotel is located in the old area of the city with easy access to all Hanoi tourist attractions – night markets basically around the corner. Hotel staff were courteous and helpful providing information, directions, arranging transfer to and...More

3  Thank jimmyd3
Reviewed 12 September 2011

Just a small, decently run family hotel. The rooms were perfect (really, not as we have encountered elsewhere in Vietnam...) and the bathroom was clean as well. The staff was friendly and very helpful and correct when booking our trips to ha long, taxis and...More

1  Thank nicolasdebruyne
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Best Value Properties in Hanoi, Vietnam
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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$18 - US$20 (Based on Average Rates for a Standard Room)
Hotel Style
#10 Best Value Hotel in Hanoi
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$18 - US$20 (Based on Average Rates for a Standard Room)
Hotel Style
#10 Best Value Hotel in Hanoi
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (12)
Room & Suite (3)
Pool & Beach (2)
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Room Tips
"Get a room lower down as there is 6 floors and no elevator"
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