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Somerset Hoa Binh

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64 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Guangzhou, China
1 review
Reviewed 2 days ago NEW

Very good apartment, worth every penny. If you plan to have a long time stay in Hanoi, this is the choice. Equipment is complete, you got swimming pool, gym, little garden, and even a PlayStation! I will definitely try to stay in the same brand the next time I visit Vietnam.

Review collected in partnership with this hotel

Helpful?
Thank dixi_lin
Seoul, South Korea
1 review
Reviewed 3 weeks ago

Except location, everything is perfect for business trip. There are two Japanese restaurants for breakfast. I like the one in the 4F. Lunch & Dinner are also great. The Wi-Fi in the room is good enough.

Review collected in partnership with this hotel

Helpful?
Thank allenkim2016
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear allenkim2016, Thank you for taking time to write this review. It is great to have you stay with us during your recent visit. We are glad to learn that you had an enjoyable stay and you like the Japanese restaurants available in our property as well as the complimentary broadband Wi-Fi internet service. We hope you will stay with... More 

Level Contributor
4 reviews
Reviewed 4 weeks ago

Very Good Room service, all amenities up to date like Swimming pool , gymnasium , Jacuzzi, steam bath , sona bath , Rooftop lounge . It is great to stay here. Staff is very helpful. All necessary items can be bought from market close to hotel

Helpful?
Thank Rakesh P
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear Rakesh P, Thank you for taking the time to write this review. It is our pleasure to have you stay with us. I am happy to learn that you like the facilities and amenities of our serviced residence and also glad that my colleagues have been able to provide the assistance and service to make your stay more comfortable.... More 

Kawasaki, Japan
1 review
Reviewed 4 weeks ago

I use this hotel several times since May and I am always satisfied with services here. A convenience store is literally convenient. You can walk into the store just about ten steps from the nearest exit.

Review collected in partnership with this hotel

Helpful?
Thank Hisashi N
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear Hisashi N, Thank you for taking time to write this review. I am delighted to learn that you like our serviced residence and you had a great stay with us. I am also happy that you appreciate the convenience store service which has been added just a few weeks ago. Thank you for your valued support and we look... More 

Ho Chi Minh City, Vietnam
1 review
Reviewed 11 October 2016

Very friendly staff will welcome you. Good location closed to the market and foodcourt. Clean and very nice room. My only comments is slow internet for my work. Other than that I can say this hotel is great.

Review collected in partnership with this hotel

Helpful?
Thank 532ruelb
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear 532ruelb, Thank you for taking time to write this review. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We are sorry that there was an issue with the internet connection and we have already worked with our... More 

Lijiang, China
1 review
Reviewed 2 October 2016

room is very clean, big, with big window and good service,the most important things is that the room makes me feel so comfortable, like a home. this is the first time i found that hotel could have a home feeling. much better than my expecting.

Review collected in partnership with this hotel

Helpful?
Thank 319yanx
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear 319yanx, Thank you for sharing your stay experience. It is great to have you stay with us and we are glad that you had a wonderful stay. Your compliments of our serviced residence will certainly motivate us to continually improve our service delivery. Once again, thank you for choosing to stay with us and we look forward to welcoming... More 

Hanoi, Vietnam
1 review
Reviewed 21 September 2016

Hotel service is excellent. But, only one thing is far below the standard level which is the two Japanese restaurants. Meal quality of Japanese restaurants should be improved. Tastes are not good. Meats are tough enough.

Review collected in partnership with this hotel

Helpful?
Thank 959hitoshis
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear 959hitoshis, It is our pleasure to have you stay with us during your recent visit. Thank you for your compliment of our serviced residence. We are also appreciative of your feedback on the Japanese restaurants and shall work with them closely to improve the quality. We look forward to welcoming you again in the near future. Sincerely, James LIM... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2016

This was our 2nd stay in the Somerset Hoa Binh and like before it was an excellent experience. Not only are the accommodations excellent and comfortable, the staff is outstanding. It really feels like they want to take care of their guests and will often go out of their way to help us out and make us feel at home.... More 

Helpful?
Thank mrfro2000
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear mrfro2000, Thank you for your wonderful review of our serviced residence. I am delighted to learn that you enjoyed your stay with us and glad to hear compliments our staff members. Your kind words will be shared with all our team members as well as Robert. Receiving such positive feedback from our guests motivates us to further improve our... More 

Hanoi, Vietnam
1 review
Reviewed 8 September 2016

Be sure to check out the payment. So that will do. otherwise. Also I do not know what to pay. You will have to watch out for her. In fact, I went to mind at almost there. This is perfect except one thing ......

Review collected in partnership with this hotel

Helpful?
Thank kwansups
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear kwansups, Thank you for taking time to share your stay experience. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. As there may be other factors surrounding this incident, we would appreciate it... More 

Nha Trang, Vietnam
2 reviews
Reviewed 6 September 2016

I am very satisfied with the service here from receptionist to room decoration, equipment and view I can enjoy quite time here for either holiday or business trip in comparison to international hotel I have stayed Somerset is one of the good one.

Review collected in partnership with this hotel

Helpful?
Thank Linh T
James L, General Manager at Somerset Hoa Binh, responded to this review

Dear Linh T, Thank you for your compliments of our serviced residence. I am glad to know that we have met and exceeded your expectations on almost all aspects of your stay. It is our pleasure to have you stay with us and we certainly look forward to welcoming you again in the near future. Sincerely, James LIM General Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Somerset Hoa Binh

Address: 106 Hoang Quoc Viet Street | Cau Giay, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: €73 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Hoa Binh 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Orbitz, HotelTravel.com, Booking.com, Agoda, Travelocity and Priceline so you can book your Somerset Hoa Binh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#41 Luxury Hotel in Hanoi
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Questions & Answers

Questions? Get answers from Somerset Hoa Binh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“15th to 21st floor , Road side”
 of 5 bubbles , 1 Nov 2016 | Read review
“I don't know....”
 of 5 bubbles kwansups, 8 Sep 2016 | Read review
“Somerset has another property - Lake front .be clear to the taxi guy on where to be dropped.”
 of 5 bubbles AnanthanMkrishnan, 22 Oct 2015 | Read review
“High floor, facing the river in a distant provides a more relaxing view than the street view.”
 of 5 bubbles VinaSG, 3 Sep 2015 | Read review
“Ask for a room as near as top floor for better access to lounge.”
 of 5 bubbles Hosang_China, 24 Aug 2014 | Read review
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