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4/2/2018 5/2/2018
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    Novotel Ha Long Bay

    160 Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
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    4/2/2018 5/2/2018
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    Traveller (584)
    Room & Suite (209)
    Dining (54)
    • Excellent33%
    • Very good45%
    • Average18%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “ha long bay” (90 reviews)
    “nice hotel” (43 reviews)
    “nice pool” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Swimup Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (885)
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    261 - 265 of 656 reviews

    Reviewed 30 July 2015 via mobile

    The hotel itself is one of the few western standard hotels in Ha Long City. It is clean but nothing special. The staff there is NOT helpful at all and only tries to sell you prepaid tours even though you can easily take a public...More

    Thank 1983paul
    Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 31 July 2015

    Dear 1983paul Thank you for choosing Novotel Ha Long Bay as your accommodation in Ha Long and we very much appreciate you taking time to share your experience with us. Please allow me to express apologize on service of our staffs by only providing private...More

    Reviewed 28 July 2015

    I stayed with my family at Novotel Ha Long and I was so impreseed with their service and product. Unfortunately, our trip did not go well due to bad weather so, we had to stay here. All surrounded area was flooded and no car was...More

    Thank JaydenLenaMoM
    Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 31 July 2015

    Dear JaydenLenaMoM Thank you for taking time to share your stay experience with us. We are delighted to hear your compliment on our services and products during your stay. Also your kind feedback on our management team who arranged the transportation service for you, and...More

    Reviewed 26 July 2015 via mobile

    We had a lovely stay here for my birthday. The room was very clean and the pool too. However, we expected a little more from the staff. They were reluctant to give glasses of water and with a 1l bottle being 5x more expensive than...More

    Thank Lesley S
    Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 30 July 2015

    Dear Lesley S We very much appreciate you taking time to share your stay experience with us. First of all, thank you for choosing Novotel Ha Long Bay as your accommodation in Ha Long and spending your birthday with us. According to your comment on...More

    Reviewed 20 July 2015

    We arrived one day ahead of our booking date, the day typhoon Kujira stroke Vietnam. The front desk proposed me a room at rate 70% higher than the one I booked. Well, where else could I go with my wife, 2 kids and 6 suitcases...More

    2  Thank 244erict
    Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 24 July 2015

    Dear 244erict We very much appreciate you taking the time to provide us your feedback on recent stay with us. First of all, please allow me to express sincere apologize on any inconvenience you experienced during your stay. According to the remarks on price of...More

    Reviewed 19 July 2015

    Novotel is a nice and clean hotel but needs a bit of improvement. Service was good, breakfast was good with buffet style. Swimming pool was good and i think in general is a good 4 star hotel and it is what it is rated. Location...More

    Thank Urufran
    Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 21 July 2015

    Dear Urufran Thank you for taking time to share your stay experience with us. We are delighted to read your compliments on cleanliness of room and hotel, overall service from our staffs, breakfast buffet, outdoor swimming pool and the wireless internet connection. Your kind compliments...More

    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Price range
    • US$56 - US$93 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Best Value Hotel in Halong Bay
    • #14 Luxury Hotel in Halong Bay
    • #20 Spa Hotel in Halong Bay
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 225
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Agoda, Hotels.com, Priceline, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Novotel Ha Long Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Quang Ninh Province >
    • Halong Bay
    • Also Known As
    • Novotel Ha Long Bay Hotel Halong Bay ,
    • Novotel Halong Bay
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    Traveller (584)
    Room & Suite (209)
    Dining (54)
    Pool & Beach (47)
    Hotel & Grounds (308)
    Bathroom (41)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    17 September 2017|
    AnswerShow all 7 answers
    Response from gmnovotel | Property representative |
    Dear Dom888999, Thank you for your interest in our hotel as well as the Ha Long beach. Yes, the beach is within a walking distance from our hotel. The beach gate is opposite to our hotel. As Saitama mentioned, the beach was... More
    25 June 2017|
    AnswerShow all 6 answers
    Response from gmnovotel | Property representative |
    Dear Carieykl, Thank you for your question and your interest in Novotel Ha Long Bay. We do provide the private transportation service from Noi Bai airport or Hanoi as well as the day tour. However, it is not permitted to... More
    3 June 2017|
    Response from gmnovotel | Property representative |
    Dear value guest, Our apology for responding you late. If you from Sai Gon, it is recommended to fly to Cat Bi airport (Hai Phong City) which is around 1.5 hours transfering by car while it takes 3.5 hours or 4 hours from... More
    Room Tips
    "Best view is rooms on the bay side."
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    "Rooms with Bay Views"
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    "Great views! Definitely book a room with balcony to enjoy your morning coffee or watch the sunset with a..."
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    "dont live here"
    Read review
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