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Novotel Ha Long Bay

894 reviews
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Traveller (602)
Room & Suite (260)
Dining (57)
Overview
  • Excellent33%
  • Very good45%
  • Average18%
  • Poor3%
  • Terrible1%
Travellers talk about
“ha long bay”(90 reviews)
“nice hotel”(43 reviews)
“nice pool”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (894)Write a Review
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All reviewsha long baynice hotelnice poolbreakfast buffetswimming pooltour groupsother hotelshalong citysuperior roomstayed one nightsea viewwelcome drinkconstruction worknight marketgreat roomamusement parkday trip
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241 - 245 of 664 reviews
Reviewed 30 September 2015 via mobile

An excellent hotel. The facilities were fantastic from the reception area, the room and the restaurant and the food it offered. The only criticism is that the area in which the hotel is located is a bit too far out from Halong City to comfortably...More

Thank CUCKOO27
Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 2 October 2015

Dear CUCKOO27 It is a great pleasure for our hotel to have been given a chance to accommodate you recently and thank you for your review with the score. I am delighted that all of our teams from Novotel Ha Long Bay succeeded in creating...More

Reviewed 29 September 2015

I stayed at Novotel Ha Long Bay for 3 nights in September on a trip to different places in Vietnam and chose to stay here some days for relaxation. I have both positive and negative things to say so i'll list them. Positives: -The room...More

Thank Sondre O
Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 2 October 2015

Dear Sondre O Thank you for taking time to give us your experience at the Novotel Ha Long Bay. Your kind words regarding the friendliness of staffs and the cleanliness of room will be shared with the concerning department and entire team. This absolutely serves...More

Reviewed 26 September 2015

The location is not too bad with good view and nice swimming pool. Staff are helpful. Room is clean and breakfast is not too bad but there is construction in front of the hotel now. Overall is a nice hotel to stay in Halong bay.More

Thank Amy H
Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 29 September 2015

Dear Amy H We would like to take this opportunity to thank you for your feedback and comments regarding your recent visit to Novotel Ha Long Bay. I am pleased to hear that you were well taken care of by our staff and you had...More

Reviewed 25 September 2015 via mobile

We had one night to kill in Ha Long City ahead of a cruise and found ourselves staying at the Novotel. In terms of the positives, the staff we had dealings with were friendly and tried to be helpful, whilst the bar and the cocktails...More

Thank tednol
Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 26 September 2015

Dear Ed S Thank you for taking time to share your stay experience with us. Your valuable feedback on maintenance noise, price and quality of our breakfast buffet, the connectivity of wifi and the service from concierge were carefully noted and have been shared with...More

Reviewed 16 September 2015 via mobile

The Novotel is situated on a road along the coast where most of the bigger hotels are. It is around a 10min taxi ride from the town centre. Arrival by transport is recommended. Our hotel room is on the higher floors and comes with a...More

Thank tk17alex09
Response from gmnovotel, General Manager at Novotel Ha Long BayResponded 21 September 2015

Dear tk17alex09 Thank you for taking time to share your stay experience with us. I am delighted to hear that your stay was enjoyable and pleasant due to service from our staff, condition of room and the breakfast experience in our Square restaurant. Your comment...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$52 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Halong Bay
#3 Luxury Hotel in Halong Bay
#6 Best Value Hotel in Halong Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$52 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Halong Bay
#3 Luxury Hotel in Halong Bay
#6 Best Value Hotel in Halong Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (602)
Room & Suite (260)
Dining (57)
Pool & Beach (49)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Dom888999
17 September 2017|
AnswerShow all 8 answers
Response from gmnovotel | Property representative |
Dear Dom888999, Thank you for your interest in our hotel as well as the Ha Long beach. Yes, the beach is within a walking distance from our hotel. The beach gate is opposite to our hotel. As Saitama mentioned, the beach was... More
1
Vote
carieykl
25 June 2017|
AnswerShow all 6 answers
Response from gmnovotel | Property representative |
Dear Carieykl, Thank you for your question and your interest in Novotel Ha Long Bay. We do provide the private transportation service from Noi Bai airport or Hanoi as well as the day tour. However, it is not permitted to... More
0
Votes
Saigonsarah
3 June 2017|
Answer
Response from gmnovotel | Property representative |
Dear value guest, Our apology for responding you late. If you from Sai Gon, it is recommended to fly to Cat Bi airport (Hai Phong City) which is around 1.5 hours transfering by car while it takes 3.5 hours or 4 hours from... More
0
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Room Tips
"Best view is rooms on the bay side."
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"Rooms with Bay Views"
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"Great views! Definitely book a room with balcony to enjoy your morning coffee or watch the sunset with a..."
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"dont live here"
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