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The Village Coconut Island

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1,293 Reviews from our TripAdvisor Community

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There are newer reviews for The Village Coconut Island
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Showing 1,126: English reviews
Denmark
Reviewed 22 March 2015

The Village markets as a five star resort, the location is definitely 5*, but the resort and the staff are not up to standard. The villas are mixed, the higher category villas are really nice, but they do also cost a lot, the lower category garden and seaview Villa are ok, but not more than that. BE careful about the...

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1Thank Mikkel W
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Mikkel, Thank you for choosing to stay with us at The Village Coconut Island. Firstly I would like to thank you for taking the time to review us and provide feedback to the thousands of visitors that view us daily. I would like to say how happy we are to hear that you found the location and beach facilities...

Perth, Australia
Reviewed 19 March 2015

Currently in a pool villa (81) and don't want to leave .... Today had breakfast ( was awesome!!!!) swim, even went down the water slide, massage for an hour at the day spa( once again awesome !!) My hardest decision now is where to eat dinner!!! Love this place, staff are awesome, room is clean and service is 10/10... Boat...

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2Thank Paula s s
Reviewed 17 March 2015 via mobile

My husband and I visited the village coconut island in Phuket Thailand in 2011. The hotel is situated on an island just off Phuket. A taxi ride from the airport we arrived at night and were left on a veranda waiting for a boat ride to the island. However no one was waiting for us when we arrived and we...

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Thank Roberj18
england derbyshire
Reviewed 15 March 2015

i am a little late writing this review we came on holiday in November 2014 and stayed 10 days. when we arrived we was upgraded to a pool villa and it was out of this world. we was fortunate enough to meet some of the excellent mangement.This is the most relaxing holiday i have ever had. Food was lovely and...

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Thank Tracey C
uk
Reviewed 6 March 2015

We stayed for a week in February. The villas are outstanding and have plenty of space! The beach is affected by tides and the sea recedes quite a lot at times, if you enjoy swimming the island next door is a true paradise! The location is outstanding and the gardens well kept, what lets this resort down is the service...

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Thank suprememaster
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Suprememaster, Thank you for reviewing our resort, although obviously disappointing that we did not get the service quite right, i'm glad you found the resort itself such a wonderful paradise. Our location is unbeatable and the villas are indeed spectacular. i can only apologise for the poor service that you experienced in our restaurant, if only you could have...

Reviewed 6 March 2015

Having read recent reviews I am wondering if we stayed at the same location! Firstly we were in a jacuzzi suite and was a lovely suite, one minor issue with the jacuzzi on arrival and one quick call to reception and it was resolved immediately. Facilities were very good and the staff amazingly helpful, courteous and friendly. The two restaurants...

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1Thank Dave W
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Dave W, Thank you for taking the time to review us on Trip advisor. Its great that you had such a lovely time with us celebrating your 60th birthday. All the staff will be thrilled to know that they made your stay so wonderful. I thank you also for the kind comments regarding all other aspects of our resort,...

Melbourne
Reviewed 3 March 2015

We've stayed in a lot of resorts over past 15 yrs around SE Asia. Not only was this one of the worst, it was probably one of the most expensive we've stayed at. It was clearly not a '5 star resort' as advertised - while the run-down dilapidated + outdated facility was in a beautiful location - it resembled at...

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14Thank Res0rtH0pper
Singapore, Singapore
Reviewed 2 March 2015

First of all, we had a miscommunication about our flight arrival. We paid in advance for an airport transfer. I could not get through to them on the phone so I sent an email saying that we would be arriving on a later flight. We got to the airport and no one was there to pick us up so we...

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5Thank sanborn29
Dan A, Resort Director at The Village Coconut Island, responded to this review

Dear Sanborn 29, Thank you for taking the time to review us on trip advisor, all be it, an extremely disappointing one. As you are aware, i have been in contact with you over the phone regarding your credit card issue. After leaving your card at the reception desk we have indeed gotten it to you within 3 hours of...

Sydney, Australia
Reviewed 1 March 2015

I stayed here with my son and husband last week, The pics are taken along time ago as the room have dated since the pics, we stayed in a pool spa villa and it deff needed some tlc, the tiles in the bathroom were dirty and had mould growing. The outside spa is set on a timer and only turns...

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Thank melissa2689
Kuwait City, Kuwait
Reviewed 1 March 2015 via mobile

I was there last week with my wife and 3 kids 14,12 and 8 We had good time we stayed in 3 bedroom beach front pool villa. It was great. However the service need a major left up, nice staff but they need training. I wish that the owner invest more in this resort. Special thanks to the General Manager...

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5Thank BufahadR

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The most exciting and unique Phuket resort, The Village at Coconut Island is the best place to enjoy your next holiday.With an excellent range of rental villas and hotel suites, matchless leisure facilities and a beachfront island location off Phuket’s east coast, The Village really is the most exceptional Phuket resort.44 beautiful pool villas with sea views116 luxury Jacuzzi suites500 metres of untouched island beachfronta complete collection of watercraftfun and exciting adventure activitiesrelaxed waterfront settingrestaurants, bars and shops onsite.On an island off Phuket, The Village enjoys undisturbed privacy and absolutely amazing views of Phang-Nga Bay.All this is closer than you think! Just 5 minutes on-board our private water taxi to the Phuket mainland. ... more   less 

Additional Information about The Village Coconut Island

Address: 51/7 Moo 6, T.Koh Kaew, Phuket 83000, Thailand
Region: Thailand > Phuket
Price Range: €85 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Village Coconut Island 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
The Village Coconut Island Hotel Phuket
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Questions & Answers

Here's what travellers have asked, with answers from The Village Coconut Island staff and other travellers.
49 questions
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Questions? Get answers from The Village Coconut Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoyed our Villa, but it would have been nice to have sea views.”
 of 5 bubbles KezEla, 9 Dec 2016 | Read review
“Beach front or near the beach is better otherwise be prepared to walk (in the rain)”
 of 5 bubbles Andrew2155, 5 Dec 2016 | Read review
“You can not flush toilet paper. You have to put it in a bin next to the toilet. It is cleaned every day. ”
 of 5 bubbles DanKel2016, 26 Nov 2016 | Read review
“Suite with garden”
 of 5 bubbles AnnaJuma, 24 Nov 2016 | Read review
“If u r not into thai food , u might beed to use your kitchen, also privacy is 90%”
 of 5 bubbles ashrafa892, 6 Nov 2016 | Read review
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