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Mercure Pattaya Ocean Resort

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Traveller (753)
Room & Suite (242)
Storyboard
Overview
  • Excellent32%
  • Very good46%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“mini water park”(14 reviews)
“holiday inn”(34 reviews)
“the ground floor”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Pattaya Ocean Resort
Special Rate: Start from THB 2,220++
Offers from Mercure Pattaya Ocean Resort
Special Rate: Start from THB 2,220++
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (679)
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458 results
Traveller rating
158
194
68
20
18
Traveller type
Time of year
LanguageEnglish
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158
194
68
20
18
Show reviews that mention
All reviewsmini water parkholiday innthe ground floorkids poolupper poolbeach roadgreat hotel for familycoffee machinefamily with kidsslidersmercure pattayasmall balconynice hotelupon checknoodlessea viewthe general manager
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1 - 5 of 458 reviews
Reviewed yesterday via mobile

Stayed five nights at this hotel with my family of five (2ad3chd). The hotel was really nice, fresh and clean, kids loved the pool area on level one, and it was nice relaxing in the more quite pool at level five. Breakfast was super including...More

Thank Marcus H
Hotel's Favourite
Reviewed 1 June 2018 via mobile

Third trip to pattaya and mercure. Cant actually complain about anything. From the checkin to check out, food, pools, entertainment cant believe how amazing the hotel is. The porter Phot was amazing. He never made us feel we not in New Zealand. He was always...More

Thank Jitendchand
Response from Vikrant C, Manager at Mercure Pattaya Ocean ResortResponded 3 June 2018

Dear Valuable Guest Thank you so much for your feedback and lovely endorsement of our service & facilities posted on TripAdvisor. It has been our great pleasure to have serving you again during recent visit at Mercure Pattaya Ocean Resort, thank you once again for...More

Reviewed 1 week ago

I booked one night at this resort. Upon check-in, the receptionist authorized 7,000baht on my credit card. Upon checkout, my actual charge was 6,209.86baht and I did ask the checkout staff to release the balance, which she noted. However, it’s already 8 days from the...More

Thank axelala
Response from Nikolay S, General Manager at Mercure Pattaya Ocean ResortResponded 1 week ago

Dear axalala, Thank you for your recent stay with us. I am sorry that some aspects of your experience were below your expectations. I am assuring you that it is a common practice is to secure incidental charges that may occur while at the property...More

Reviewed 1 week ago

This was part of a golf group . Previous hotel in Hua Hin was 5 star . Mercure Beach resort is family hotel . Only two elevators so busy periods see queues forming . Wine selection at bar non existent . Tried to serve wine...More

Thank DeeJay78
Response from Nikolay S, General Manager at Mercure Pattaya Ocean ResortResponded 1 week ago

Dear DeeJay78, Thank you for your feedback on your recent experience with Mercure Pattaya Ocean Resort. Indeed we are family oriented and well perceived mid-scale resort. It was with regret to learn that our services could not live up to your expectations. If you allow...More

Reviewed 2 weeks ago

We stayed at Mercure Pattaya Ocean Resort for 3 nights. We had booked Deluxe room with a Sea view and were located on the 16th floor. We could view the sea from the room, but it didn't have a wide view of the sea as...More

Thank Swapna K
Response from Vikrant C, Manager at Mercure Pattaya Ocean ResortResponded 2 weeks ago

Dear Valued Guest Thank you for taking out time for sharing such a detailed review on Tripadvisor and allowing us to serve you on your recent visit to the city. I am pleased to read that you have had a pleasant stay with us and...More

View more reviews
About
Amenities
Top amenities
Restaurant
Bar/Lounge
Pool
Beachfront
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$70 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Pattaya
#41 Luxury Hotel in Pattaya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Pattaya
#41 Luxury Hotel in Pattaya
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (753)
Room & Suite (242)
Pool & Beach (118)
Dining (44)
Amenities (16)
Family and Play Areas (12)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Bearandcare
21 June 2018|
AnswerShow all 2 answers
Response from Vikrant C | Property representative |
Dear Bearandca... Certainly the above mentioned email address is not correct. Please send your inquiry on RES.ERAWAN AT ACCOR . COM Thank you with best regards Vikrant Chauhan Operations manager
1
Vote
keizak
6 June 2018|
AnswerShow all 8 answers
Response from Vikrant C | Property representative |
Dear keizak The hotel is situated approximately 250 meters away from the beach therefore may I suggest you to visit our M lounge bar close to the water park on ground level. We offer wide selection of drinks and food... More
1
Vote
ShrenikkJ
19 May 2018|
AnswerShow all 3 answers
Response from Vikrant C | Property representative |
Dear ShrenikkJ We serve international breakfast buffet including limited vegetarian food options in breakfast layout. However Chef can prepare some additional food upon guest request. Sincerely Vikrant Chauhan Operations... More
0
Votes
Room Tips
"Rooms on higher floors"
Read review
"Choose the Holiday Inn next door."
Read review
"We had a top floor corner room. Plenty of space. Being close to the lift wasn't a problem."
Read review
"The ocean view is only small but still ok. Small balcony"
Read review
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