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Mercure Pattaya Hotel

Booking.comUS$64*
View Deal
#32 of 442 Hotels in Pattaya
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$68*
US$64*
US$68*
US$64*
US$68*
US$64*
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Mercure Pattaya Hotel
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1,207 Reviews from our TripAdvisor Community

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Showing 887: English reviews
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Reviewed 2 days ago NEWvia mobile

Very very excellent facilities especially the pool. Beautiful balcony with pool view that's what I love a lot. Warm welcome and lovely service. Several foods for breakfast. Reasonable price. We will be back.

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Helpful?
Thank Thanapa S
Ban Chang, Thailand
Reviewed 3 days ago NEW

booked hotel because of it's quieter location , Car parking was easy , check in was flawless and quick , we were given a room upgrade , and could not fault the room, Pool area was clean , with enough sunbeds. Hotel being on side street , complimentary shuttle taxi was available to take us to main road. Breakfast was...

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Helpful?
Thank terry r
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Terry R, Thank you very much for your positive comment. I am sure that your feedback will encourage us to continuously improve the quality of our service. Thank you again for your time and we look forward to welcoming your next visit Pattaya. Kind regards, Jeerapong Hantulah Resident Manager

Wednesbury, United Kingdom
Reviewed 4 days ago NEWvia mobile

Friendly staff very helpful, enjoyed relaxing by the pool. Very convenient to get to the beach. Tim runs an excellent hotel. I would recommend staying here, I would most definitely stay here again. Thank you Tim and all his staff for a great stay (=O)

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Helpful?
Thank derek_doval
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Derek_doval, Thank you very much for your positive comment and excellent rating. I will share your kind words with our team and sure that your feedback will encourage us to continuously improve the quality of our service. Thank you again for your time and we look forward to welcoming your next visit. Kind regards, Jeerapong Hantulah Resident Manager

Reviewed 4 days ago NEWvia mobile

Had a great experience at this hotel, the staff were very friendly and the food was great. The rooms kept clean and the AC was brilliant! Overall a great experience! The pool was in an excellent location and I had a great view of the pool from my room!

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Helpful?
Thank Sunny J
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Sunny J, Thank you very much for your positive review. I am happy to read that you had enjoyed stay with us and we look forward to welcoming you back to Pattaya very soon. Kind regards, Jeerapong HANTULAH Resident Manager

Perth, Australia
Reviewed 4 days ago NEW

We were made so welcome again,with an apology for not our usual upgrade as those rooms were full for our first 2 nights,no prob.we made do and moved into our family suite on 3rd night. Newly reno. room fabulous,so clean and comfy,very pleased!Sad that the lovely GM Gerald has moved on,we will miss him,incredibly kind man,but the lovely staff will...

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Helpful?
Thank erindoors1940
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Erindoors1940, Thank you very much for your positive review. We are most grateful to read that you had enjoyed your stay with us and really appreciate your compliment our service. We look forward to welcome you all back to Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

Charleston, South Carolina
Reviewed 5 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank CFrazier03
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Trondheim
Reviewed 1 week ago

I have stayed at this hotel more then 50 nights in total over several years and I like it, It has a good location near shopping mall and 2nd Road. The swimming pool is nice and the compound is nice as well. The lobby is an open air kind of lobby so it is humid there, but it gives you...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank JimJumBKK
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear JimJumBKK, Thank you for your positive comment. We are really happy to read that you had enjoyed our facilities and service. We look forward to welcoming you back to Mercure Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

Los Angeles, California
Reviewed 2 weeks ago

The lobby and the grounds look good but my room is run down. Faucet handle is broken, towels have gray stains, shower head is old and would not stay on the holder, the drain for the sink was clogged, maintenance came with a plunger, I don't know where that plunger have been before and no one came to clean the...

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Helpful?
Thank grogrogro31
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Grogrogro31, Thank you for taking time to share your comments with us. I’m sorry to read that you had unpleasant stay experience, please accept my sincerest apologies. I have noted that your various points of dissatisfaction and rest assure that we will be addressed with all teams level, to further improve our products and services. Once again thank you...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

I keep returning to this place. It's spotless , friendly staff excellent pool and facilities just keep me returning . Prices are more than reasonable . My only criticism is their internet is still at best slow and unreliable at worst non existent.

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Helpful?
Thank Phil E
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Phil E, Thank you for your positive review. We were a pleasure having you back at Mercure Pattaya. Really appreciate your kind comments about our hotel and do sincerely hope to welcome you and your family back to Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

Reviewed 2 weeks ago

Reserved for 2 days in last weekend(April 2017) and change for add more guess in a single room, charged more 800 THB, acceptable and free upgrade to family room, this was excellence and mind service. It locate in Sai Song Road(#2 Road) hart of Pattaya walk to shopping area(walking street, department store) and beach. Easy to drive to any attractive...

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Helpful?
Thank VoraphongWar
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear VoraphongWar, Thank you for your positive comment. I'm most grateful to read that you have enjoyed our location and Friday BBQ. We hope to welcome you and your family back to Pattaya very soon! Kind regards, Jeerapong Hantulah Resident Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 

Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: €43 - €70 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Pattaya Hotel 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya
Hotel Style:
#15 Business Hotel in Pattaya
#21 Spa Hotel in Pattaya
#27 Luxury Hotel in Pattaya
#32 Romantic Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Pattaya Hotel staff and other travellers.
14 questions
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Adelaide, Australia
Melbourne, Australia

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Questions? Get answers from Mercure Pattaya Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are bigger,or family suite with kids great!.”
erindoors1940, 25 Apr 2017 | Read review
“3rd, floor will be better than lower”
VoraphongWar, 10 Apr 2017 | Read review
“Floor 6, waterside pool view/family room/Vip room”
r0bbiev8, 2 Apr 2017 | Read review
“We had a street view, where we could watch life go by with a wee drink on our balcony.Top floor also meant it was a lot quieter.”
JoyceSp, 4 Mar 2017 | Read review
“The rooms at the rear of the hotel overlook the pool and garden but behind that is another hotel under construction (no noise)”
TetleyPete, 2 Mar 2017 | Read review
5 of 5
Booking.com
US$64* /night
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Hotwire.comUS$64
TravelocityUS$64
TripAdvisorUS$64
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*Disclaimer
Prices are for 1 room, 2 adults
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