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InterContinental Pattaya Resort

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#2 of 428 Hotels in Pattaya
Certificate of Excellence
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InterContinental Pattaya Resort
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1,025 Reviews from our TripAdvisor Community

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Showing 759: English reviews
London, United Kingdom
Reviewed 1 December 2013

We stayed in the resort for 3 days and as far as Pattaya is concerned this was long enough. The hotel is out of town, paid 200 baht to go into Pattaya by normal taxi and 400 baht for the hotel car. The room was a deluxe room, slightly bigger than a normal room and had a balcony with 2...

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Helpful?
1Thank lisa_aslp
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear lisa_aslp, Thank you for your review on both the Sheraton Pattaya Resort page as well as the Infiniti Restaurant. I am pleased to learn that you enjoyed the spacious rooms as well as our grounds but honestly very sad to read the interactions you encountered at check-in and in our restaurant. There's really no excuse for this and I...

Vancouver, Canada
Reviewed 30 November 2013

Beautiful (and very quiet) resort property, extremely friendly staff from the belldesk to housekeepers, everyone contributed to make our stay a fantastic experience. The lagoon-style pools are nice and relaxing, and a towel and complimentary water will randomly appear on your chair while you're away in the pool. The buffet breakfast has a good variety, and lunch at the Infinity...

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Helpful?
Thank nebularis
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear nebularis, Thank you for your positive review on Trip Advisor. I'm most pleased to read your detailed feedback about the resort service and facilities. I noted your comment about the fireworks and while I appreciate the recognition, it was for a private wedding and was not arranged by the hotel. However for New Years, we will have a spectacular...

Dusseldorf
Reviewed 29 November 2013 via mobile

When I booked I knew that the hotel is built hillside. Anyway, I did not expect such a lot if steps and stairs without handrails. Good for to do sports... A small mistake in preparing our room was corrected to my pleasure. On typing this review, we still do enjoy the pool area and the restaurants, with breakfast and drinks...

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Helpful?
Thank masmiguelDusseldorf
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear masmiguelDusseldorf, Thank you for being our guest and sharing your feedback with us through Trip Advisor. I noted your comment about the steps and as you highlighted, we are build on a slope and hope that we were able to accommodate you in a room near the lobby where we have elevators. I appreciate your comment about the food...

Zug, Switzerland
Reviewed 27 November 2013 via mobile

First of all the hotel itself is nice and beautiful, but our expectation of first class hotel service is way more than what we found here. Front desk staff rarely greeted, a letter that we should have received upon arrival came nearly too late and only after asking multiple times, bar staff seemed to be disturbed by our presence and...

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Helpful?
1Thank Michael S
Tomo K, Manager at InterContinental Pattaya Resort, responded to this review

Dear Michael S, First and foremost, thank you for being our guest and sharing your constructive feedback with us. I'm sad to read that we had missed so many occasions to connect with you during your stay to make your vacation memorable. I will be sure to discuss with the team on the comments your provided and use it as...

Reviewed 25 November 2013

This is one place that knows to treat their guest.the food was exotic and the staff always were willing to help.location is perfect with the rooms over looking the sea.the resort shuttle bus takes you to certain points of the lively pattaya city.its a peacefull place to enjoy your holiday in the lap of luxury

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Helpful?
Thank thimmaiah
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear thimmaiah, Thank you for staying with us at the Sheraton Pattaya Resort. I'm happy to learn that you enjoyed the services from the resort as well as the food offerings and the view from your room. We hope we will have the opportunity to welcoming you again. Warm regards, Tomo Kuriyama

Sydney, Australia
Reviewed 15 November 2013

With panoramic ocean views, set in luscious, well maintained gardens, flowing paths, waterfalls and a series of pools to suit every mood, we loved our oasis away from the hub-bub of Pattaya. This tropical resort flows down the hill to its own private beach with bar. Both restaurants are top notch in all aspects of view, decor, food and service....

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Helpful?
Thank bindiy
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear bindiy, Thank you for being our guest and for sharing your experience with us on this online community. I'm happy to read that you enjoyed our three pools and the restaurants. We are very fortunate to be located in an ocean front setting as the Gulf of Siam can certainly enhance the vacation mood for our guests. Once again,...

London, United Kingdom
Reviewed 15 November 2013

Absolutely beautiful hotel. I had no complaints at all. We had a medical emergency and the sales manager Prin came to the hospital with us and waited patiently, translating when required. We felt very well cared for. The facilities are superb, the rooms are spacious and comfortable with baths and showers. The grounds are like a tropical paradise and the...

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Helpful?
Thank justjennie1
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear justjennie1, Thank you for your recent stay at the Sheraton Pattaya Resort. I'm pleased to read that you enjoyed the tropical resort atmosphere as well as the service and food offerings. While we don't offer any residence facility as you mentioned, we would be delighted to welcoming you back anytime to the resort. I noted that Khun Prin went...

Bangkok, Thailand
Reviewed 10 November 2013

This is one of the best places that I have stayed recently. The secret.............the secret is the service; to the point that I had a manager serve me my coffee this morning! Seldom happens elsewhere. Besides the excellent service by everyone...yes, everyone.... the rooms are spacious and immaculate. The rooms are quiet....very quiet. The gardens are well maintained....very well maintained....

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Helpful?
Thank zolaamt
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear zolaamt, Thank you for your support towards Sheraton Pattaya Resort on your most recent event. It was great meeting you in person and I'm happy to hear that you enjoyed the coffee! I noted your compliments about the service from the team as well as the food offerings and have shared with the team and everyone appreciates it. In...

Oviedo, Spain
Reviewed 8 November 2013

Sheraton Pattaya Resort is located in Pattaya and it has to be one of the best hotels I`ve ever stayed in! The general outlook of this hotel is outstanding, highly luxurious and elegant, but modern at the same time. It has a private beach which is amazing, and it is also a very secluded hotel, making your stay even more...

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Helpful?
1Thank EdmundUFrenchTasic
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear EdmundUFrenchTasic, Thank you for being our guest on your most recent visit to Thailand. I was pleased to read that you enjoyed the resort and even rated us as one of the best hotels you've stayed in the past. Your comments about the resort facilities and the staff has been well taken and we look forward to having you...

Singapore, Singapore
Reviewed 27 October 2013

Had a wonder experience. The sea view villa with twin queen sized bed was just magnificient. Truely high standard. Breakfast spread was impressive. Thank you sheraton for making this a memorable trip.

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Helpful?
Thank rsky1124
Tomo K, General Manager at InterContinental Pattaya Resort, responded to this review

Dear rsky1124, Thank you for sharing your recent experience at Sheraton Pattaya Resort on Trip Advisor. I'm most pleased to read that you enjoyed the room, view, and our restaurant offering. We hope to welcome you back in the near future. Warm regards, Tomo Kuriyama

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
InterContinental Pattaya Resort is located on a cliff headland, overlooking the Gulf of Thailand, with just less than 2 hours drive from Bangkok. The resort enjoys a beachfront location with unsurpassed views to Koh Larn (Coral Island) and beyond. ... more   less 

Additional Information about InterContinental Pattaya Resort

Address: 437 Phra Tamnak Road, Pattaya 20150, Thailand (Formerly Sheraton Pattaya Resort)
Region: Thailand > Chonburi Province > Pattaya
Price Range: €116 - €269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Pattaya Resort 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sheraton Pattaya Hotel Pattaya
Pattaya Sheraton
Sheraton Pattaya Resort
Hotel Style:
#1 Spa Hotel in Pattaya
#2 Luxury Hotel in Pattaya
#2 On the Beach Hotel in Pattaya
#4 Romantic Hotel in Pattaya
#6 Business Hotel in Pattaya
#7 Family Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Pattaya Resort staff and other travellers.
22 questions
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Questions? Get answers from InterContinental Pattaya Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“seaview, high floor,”
 of 5 bubbles alittlesomething, 8 Dec 2016 | Read review
“Outstanding service with peaceful in the private beach.”
 of 5 bubbles Sutida_dk, 30 Nov 2016 | Read review
“High floor, pool view if it available on.”
 of 5 bubbles Suphawatk, 24 Nov 2016 | Read review
“Away from the kitchen and the private villa/suites.”
 of 5 bubbles huggabeth, 17 Nov 2016 | Read review
“Hotel at Pattaya Cliff. Big Pool. Beside the sea but no beach.”
 of 5 bubbles bookb596, 16 Nov 2016 | Read review
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