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Centara Nova Hotel & Spa Pattaya

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Centara Nova Hotel & Spa Pattaya
Centara Nova Hotel & Spa Pattaya
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269 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Dubai, United Arab Emirates
Reviewed 12 February 2016

in the check out the receptionist asked me to pay 60 baht for sprite from the mini bar as per her i replaced it by another one from the supermarket !! which i never did, then she tried to force me so i asked to speak to the front office manager who did the same and tried to force me...

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Helpful?
Thank Mohamed A
Jonas S, General Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Guest, I believe this is your second review tjhat now has been published. We are sorry you felt that we forced you to pay for the Sprite can that was in your minibar. As our staff also showed you after they brought it down for you, it does not belong to the hotel minibar list, it is a local...

Greater London, United Kingdom
Reviewed 9 February 2016

Arrived at just after 11 and was told my room would not be ready till 1 when the authorised check in time was 2. Decided to have luch in the hotel restaurant and was pleasantly surprised at both the quality and price, The room was clean and tidy with all the usual extras. The hotel staff were all helpful and...

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Helpful?
Thank Blues152
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Blues152, Warmest greetings from the Centara Nova Hotel & Spa Pattaya. Thank you for staying with us recently and for the excellent rating you have given to our hotel. We are happy to see that you had a good time with us and that you found our rooms and services overall excellent. Hopefully, we will have the pleasure of...

Washington DC, District of Columbia
Reviewed 5 February 2016

This property is obviously a well managed company like a Mariott or Hilton in the States. For the price, you can not go wrong, especially being relatively close to the heart of Pattaya. Service is on par, rooms are cleaner than any hotel I stayed at in Thailand (Bangkok, Pattaya, Phuket) and the pool is a nice edition to have....

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Helpful?
Thank K4047ISjosh
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear K4047ISjosh, Great review and very informative for any perspective traveler. Many thanks for sharing your experience of your stay with us on line. We are thrilled Centara Nova Hotel & Spa Pattaya turned out to be a good choice. We have also picked up on your comment regarding the pool towel and will certainly try and improve on that...

Reviewed 22 January 2016 via mobile

We had an amazing time at Centara Nova hotel & Spa pattaya, it was unforgettable especially meeting this very helpful and lovely and at the same time friendly staff/receptionist of the hotel "Fe" Im looking forward on visiting again. The hotel pool is lovely too it was a great moment, for sure you'll be able to enjoy ur vacation in...

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Helpful?
Thank franceasuncion1989
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Guest, Thank you very much for having taken the time to spend in rating your feed back after your stay at the hotel. Your very kind comments are much appreciated and will be relayed to the team. We are glad to hear that you enjoyed your stay with us and happy with our room, services and facilities as per...

London, United Kingdom
Reviewed 30 December 2015

Stayed 23-Dec-2014 for 2-nights in Deluxe room 603 Got a good discount, so made this affordable. Lift and safe-in-room, electronic keycard. Good selections of coffee/teas in room. Good shower cubicle No hot water from 20:30pm on 1 day. 3-staff attended the room to investigate, finally had a cold shower at 21:15pm. Hot water resumed at 9:00am the next day, hotel...

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Helpful?
Thank Ranjit-Muay
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Ranjit-Muay, Thank you for sharing your stay with us. We appreciate your business. I am very sorry that your interaction with my staff wasn't pleasant, I appreciate you letting me know about this. I have re-trained my staff and implemented the expectations of customer service they will continue to provide. We hope you choose our hotel during future Pattaya...

Stockholm, Sweden
Reviewed 26 December 2015

This review is for the spa only! I have gone here on a number of occasions for a spa treatment, now this week I went for the "special men treatment". That included a deep muscular massage and a face treatment, for a total of two hours and a price of about 2800THB. I walked in of the street and got...

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Helpful?
1Thank MikeEOD
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Guest, Thank you for sharing your experience at our Spa Cenvaree and we appreciate your feedback. We are please to note that you had a good time and enjoyed the treatment and service. We look forward to welcoming you back again to our Spa Cenvaree in the near future. Best regards, The Management

Melrose, United Kingdom
Reviewed 19 December 2015

My husband and I stayed at this hotel for 3 weeks in November. The room was very clean, with a piping hot shower and an extremely comfortable bed. Rooms were cleaned daily and the maid always replenished the tea, coffee and toiletries. The staff were excellent, without exception, and could not have been more helpful and friendly. The pool area...

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Helpful?
Thank JoyceSp
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear JoyceSp, Thank you very much for your kind feedback following your visit at the hotel. We are delighted to learn that you enjoyed the overall hotel service and surrounding. We will share your comments with the team, these will certainly serve as encouragement for us to continue improving the standard of our services. We hope to welcome you back...

Leeds, United Kingdom
Reviewed 9 December 2015

Lovely hotel ,very attentive staff. No charge to use the internet in the reception. Also no charge to use the bedroom safe. The hotel provide a half hourly shuttle to the beach .The hotel was very clean and the food was good . Although the pool was in the shade ,the water was warm and the cocktails were brilliant.

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Helpful?
Thank jacqueline d
Jonas S, General Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Valued Guest, Thank you very much for taking the time to make this review. We are very pleased to see that you enjoyed our hotel product and services during your stay. Specially the cleaning, staff service, complimentary beach shuttle, pool area and the cocktails! Thank you again for sharing this and we will for sure inform the team accordingly....

Reviewed 5 December 2015

Great hotel and in a good location, opposite a Family Mart (Local Store) and a restaurant and currency exchange. The hotel has a spacious gym and fantastic spa, the latter offering deals every day, well worth checking it out, and for the price compared to some spa's in the UK, well worth the money. Rooms were clean and tidy, with...

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Helpful?
Thank Brad M
Jonas S, General Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write this review with all your positive experiences. As you write, just outside the hotel there has become more of a "Plaza" with Family mart, 2-3 restaurants, Exchange office, Taxi and motorbike station and so on. We have the only Dead Sea Signature Spa with packages including salt...

Reviewed 13 November 2015 via mobile

First impressions of hotel where excellent. Staff could not have been more helpful and friendly. My thoughts on hotel through my stay have remained excellent. Staff where always at hand to help assist and advise. Hotel clean ,pool area very good.Rooms very good. Recommend the breakfast option , and eating in poolside restaurant. Food excellent.Good position for beach bars and...

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Helpful?
Thank David C
Jonas S, Manager at Centara Nova Hotel & Spa Pattaya, responded to this review

Dear David C, Warmest greetings from the Centara Nova Hotel & Spa Pattaya. Many thanks for having chosen our hotel for your recent stay while in Pattaya. We are very happy to hear that you consider us a great place to stay and that you had a great time with us. Especially we appreciate your nice comments towards our swimming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Pattaya, this four-star hotel is built to an initimate scale and combines understated luxury with minimalist design. Amongst its leisure facilities is Spa Cenvaree, featuring a range of signature treatments based on pure seawater and mineral-rich mud drawn from the Dead Sea. ... more   less 

Additional Information about Centara Nova Hotel & Spa Pattaya

Address: 80/167 | Nongprue, Banglamung, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: €33 - €66 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Nova Hotel & Spa Pattaya 4*
Number of rooms: 79
Reservation Options:
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Hotel Style:
#13 Romantic Hotel in Pattaya
#30 Spa Hotel in Pattaya
#34 Best Value Hotel in Pattaya
#40 Luxury Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Centara Nova Hotel & Spa Pattaya staff and other travellers.
9 questions
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Tehran, Iran
over a year ago
Newcastle upon Tyne, United Kingdom
1 month ago

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Questions? Get answers from Centara Nova Hotel & Spa Pattaya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Average hotel”
 of 5 bubbles Mayank_Gandotra, 9 Feb 2017 | Read review
“Try ask for a free upgrade worth a try”
 of 5 bubbles 675deang, 9 Jan 2017 | Read review
“Hotel shaped like a L... building opposite hotel, so request a room not on the road side... note all rooms have pool view.”
 of 5 bubbles paulsM1743QM, 25 Dec 2016 | Read review
“One Bedroom Deluxe Suites”
 of 5 bubbles 953garethh, 10 Dec 2016 | Read review
“Avoid ground floor as they are next to pool”
 of 5 bubbles UllasMumbai, 3 Dec 2016 | Read review
5 of 5