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LK The Empress

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#43 of 435 Hotels in Pattaya
Certificate of Excellence
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1 room 2 adults 0 children
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LK The Empress
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472 Reviews from our TripAdvisor Community

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Showing 328: English reviews
england
Reviewed 31 July 2016 via mobile

This is a fantastic hotel. We are going back again in April 2017, cant wait. We are stopping for a month. We have been many times to Pattaya and this is the best hotel weve stayed in. The staff are very helpful and friendly, the breakfast has many choices. We stayed in a beach front room and hopefully will get...

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Helpful?
1Thank nellie1england
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear nellie1england Thank you for sharing your experience to our fellow TripAdvisor members. We appreciate your recommendation of LK The Empress as a great hotel to stay for guests visiting Pattaya. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to receive...

nottingham
Reviewed 25 July 2016

Having read the previous report I was a bit apprehensive about staying there, but when I arrived I found the reception staff to be charming and helpful. My beach front room was just perfect, spotlessly clean and had everything I needed, comfortable bed with very nice pillows, made for good restful nights, to awaken to a view of the sea...

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Helpful?
1Thank MrTravelED
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear MrTravelED Thank you very much for your staying with us, and thank you for positive remarks on our services with your wonderful feedback. I have already shared your review and compliment with my team, they were very happy to know that they were able to service you an excellent customer service and they feel motivated to maintain the high...

Melbourne, Australia
Reviewed 1 July 2016

DO NOT STAY HERE. From the moment i checked in reception were rude and arrogant, other staff were lovely, the hotel itself, great, wonderful position, clean and impressive for the price. I never argue with staff as i believe they only work there and follow policy, but i will dispute when i feel something is not right. I chose this...

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Helpful?
2Thank ronald b
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear ronald b Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. With Warm Regards , Customer Service Team

Perth, Australia
Reviewed 25 June 2016

We stayed 7 nights at LK the Empress Pattaya. This is our second stay at this hotel. This time we chose a premier beach view room with Jacuzzi. The room had a good size but a bit dated. When we arrived, the toilet was out of order and previous guests smoked in the room. We are non smokers and we...

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Helpful?
Thank Romeo M
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Romeo M Thank you very much for staying with us and many thanks for taking the time to review your experiences with us on Trip Advisor. We are especially delighted that you were impressed with our hotel location, food and service from restaurant staff. We have taken the liberty to pass on these compliments to the entire team. They...

Reviewed 23 June 2016

It was a short stay for four nights. The hotel location is very good. The staff are bit cold and looks tired!! The hotel is worn-out as well. However, it was a good stay without any problem or hassle.

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Helpful?
Thank Bayzid S
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Bayzid S Thank you very much for choosing LK The Empress for your trip to Pattaya and also thank you for the wonderful feedback. We are grateful for your positive mention on our location. We are very happy that you enjoyed your stay with us. Our team feels very encouraged by your positive feedback and looking forward to welcoming...

Jesi, Italy
Reviewed 23 June 2016

I'm here many times per year, everytime for my business trip, and i can confirm the the structure is very good and also in a very central position. pool and gym are great and open from 9 am - 9 pm. I always stayed at the LK and for sure I'll do it again in the future Very clean room...

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Thank David B
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear David B Thank you very much for staying with us and thank you for positive remarks with your wonderful feedback. We are delighted to know you enjoyed our service and facilities. It is heartening to know that you had a good time here. Looking forward to welcome you soon. Best Regards , Customer Service Team

Amman, Jordan
Reviewed 7 June 2016

Good Location in middle of every thing you can walk to every where , friendly Service , staff specially house keeping . pool is great open from 9 am - 9 pm with Jacuzzi option breakfast is good , changed every day in some subjects i stayed in this hotel for 15 days , and when i come back for...

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Thank I_odeh
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear I_odeh Thank you very much for staying with us and thank you for positive remarks about location, staff and hotel facilities. It is heartening to know that you had a good time here. We thank you for giving us a chance to be at your service and for appreciating the different facets of our hotel on TripAdvisor. Your compliments...

Kolkata (Calcutta), India
Reviewed 5 June 2016

This place is just awesome starting from room to food to service...just great. The location is bang on pattaya beach road, close to walking street and other places. The staffs are ever smiling and friendly. The swimming pool is good with good poolside service. Check-in and check-out is smooth and fast. The breakfast is having enormous options and with almost...

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Thank dimpi_2000
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear DIMPI_2000 Thank you for sharing your experience to our fellow TripAdvisor members. We appreciate your recommendation of LK The Empress as a great hotel to stay for guests visiting Pattaya. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to receive...

Reviewed 29 May 2016 via mobile

Beau the bell boy started the holiday for me, was like a brother. Stayed during songkran, they bought me beer, a water gun and made sure i partied with every member of staff. Mook, catherine, song chai, monica, all the restaurant staff, even the management made me part of the team. And then of course they realised it was my...

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Helpful?
1Thank Gareth K
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Gareth K Thank you so much for choosing to stay at LK The Empress and thank you for taking the time to review our hotel. It is indeed a true pleasure to read that you had a wonderful time and likewise appreciated our service. Our team feels very encouraged by your positive feedback and we try the best to...

Fremont, California
Reviewed 24 May 2016 via mobile

Clean friendly and efficient. Nice location on Beach road, from where it was easy to get around on the baht busses. Breakfast gave a pretty decent choice. Great people watching from the restaurant. Only thing not to like we're rooms looking out onto walls or the side soi. Of which the people in our party had one of each. Pool...

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Helpful?
Thank Clabbo
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Clabbo Thank you very much for choosing to stay at LK The Empress Pattaya and for the time that you have taken to write a review. It is always a great pleasure to receive such positive comments. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back. With...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
LK The Empress Restaurant
LK The Empress Restaurant
Cuisines: Asian, Thai, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Free Parking
  • Airport Transportation
  • Laundry Service

Additional Information about LK The Empress

Address: 240/1 M.10 Soi.12, Pattaya Beach Rd, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: €55 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — LK The Empress 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Lk The Empress Hotel Pattaya
Hotel Style:
#35 Luxury Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from LK The Empress staff and other travellers.
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Questions? Get answers from LK The Empress staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front delux or Pool view rooms are best but not cheap”
 of 5 bubbles BradleyNoble, 19 Dec 2016 | Read review
“The best rooms are the Deluxe sea view rooms with Jacuzzi.”
 of 5 bubbles kampadi, 7 Dec 2016 | Read review
“Stay away from rooms on roadside”
 of 5 bubbles mjacob007, 4 Dec 2016 | Read review
“seaview deluxe is my suggestion”
 of 5 bubbles krish27n, 11 Nov 2016 | Read review
“Back side is quieter”
 of 5 bubbles Guaraguao64, 8 Oct 2016 | Read review
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