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LK The Empress

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#48 of 442 Hotels in Pattaya
Certificate of Excellence
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1 room 2 adults 0 children
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LK The Empress
LK The Empress
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502 Reviews from our TripAdvisor Community

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Showing 349: English reviews
St. Catharines, Ontario
Reviewed 8 March 2017

Excellent location, large rooms, hotel decorum is beautiful and the breakfast buffet was delicious. Nice to sit on the outdoor patio overlooking the gulf in the morning. The hotel is quiet and right in the middel of everything.

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Helpful?
Thank paul_divers
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear paul_divers Thank you very much for choosing to stay at LK The Empress Pattaya and for the time that you have taken to write a review. It is always a great pleasure to receive such positive comments. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back. With...

Abu Dhabi, Abu Dhabi, United Arab Emirates
Reviewed 4 March 2017 via mobile

This was 8th stay at Lk The Empress, it is always a pleasure to stay at this hotel. The staffs always have been very welcoming, they make you feel important and are treated like family member. In one word if I to describe will be "WONDERFUL". I will rate this hotel a 4.8/5.

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Helpful?
Thank Nitin C
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Nitin C Thank you for sharing your experience to our fellow TripAdvisor members. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to receive your kind remarks about all our offerings. It is heartening to know that you had a wonderful...

Sydney, Australia
Reviewed 27 February 2017

Had a 1 week stay at the LK. The hotel was clean, spacious well facilitated and a very handy location to all popular amenities. The price was very reasonable with a generous buffet breakfast included. Would recommend and definitely stay again.

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Helpful?
Thank senna71
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear senna71 Thank you very much for choosing to stay at LK The Empress Pattaya and for the time that you have taken to write a review. It is always a great pleasure to receive such positive comments. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back. With...

Oxford, United Kingdom
Reviewed 25 February 2017

Stayed here for the first time as my regular hotel couldn't meet my dates. Nice location, little disturbance from outside noise. Impressive lobby and breakfast/dining room. Bedroom was spacious although the quality of the furniture was average only. Pool very disappointing, much too small for a hotel of this standard with inadequate availability of loungers and shading available. Reception staff...

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Helpful?
1Thank beerboy75
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear beerboy75 Thank you very much for your staying with us, and thank you for positive remarks on our services with your wonderful feedback. We have already shared your review and compliment with my team, they were very happy to know that they were able to service you an excellent customer service and they feel motivated to maintain the high...

Doncaster, United Kingdom
Reviewed 21 February 2017

This hotel is value for money, clean and comfortable, with pleasant staff and very well located for restaurants, bars and the city. The breakfasts, which are included in the day rate are good. You would have to be very picky not to find something you like. I will go back again for sure.

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Helpful?
Thank einhorrido
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear einhorrido Thank you very much for choosing to stay at LK The Empress Pattaya and for the time that you have taken to write a review. It is always a great pleasure to receive such positive comments. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back. Best...

Cheltenham, United Kingdom
Reviewed 20 February 2017

I recently spent four nights at the Empress. By European standards, the price was very modest and I was slightly worried that the hotel might not be the best. However, I need not have been concerned. My room (standard) was excellent - a good size with a great bathroom. The view was nothing special (a side-street) but that was as...

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Helpful?
Thank 19AB58
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear 19AB58 Thank you very much for your staying with us, and thank you for positive remarks on our hotel facilities, location and service with your wonderful feedback. I have already shared your review and compliment with my team, they were very happy to know that they were able to service you an excellent customer service and they feel motivated...

Reviewed 19 February 2017 via mobile

The hotel is located at the center of the city close to the beach very close to the Walking Street. We arrived and they told us this is the last room available we got in and we could not breathe from very bad mold smell!!! we are asked to replace the room and they were out of rooms available we...

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Helpful?
Thank Pazben
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Pazben Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. Once again we are sincerely apologies for not having delivered a perfect experience for...

Gold Coast
Reviewed 14 February 2017

Ornate decor creates a sense of opulence, with high ceilings, beautiful tiled floors and bathrooms. All in all a clean spacious hotel. Buffet breakfasts include vast array of cuisines to start your day ranging from usual fresh tropical fruits, eggs, coffee and tea as well as many Asian favourites to choose from. Indoor/outdoor dining available throughout the day. Excellent roof...

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Helpful?
Thank Aija B
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Aija B Thank you for sharing your experience to our fellow TripAdvisor members. We appreciate your recommendation of LK The Empress as a great hotel to stay for guests visiting Pattaya. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We thrive on the satisfaction of our guests and are proud to...

Worcester, United Kingdom
Reviewed 12 February 2017 via mobile

If you get a good rate then this is worth staying. Location is good and central. Other than that not much else positive to say. Extremely rude cashier at reception spoke to me like dirt - how can you have staff like that on reception??? What training did you give??? (and no it was not a cultural misunderstanding... most Thai...

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Helpful?
Thank Abujamin
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Abujamin Thank you very much for staying with us and many thanks for taking the time to review your experiences with us on Trip Advisor. Although hearing negative feedback is never pleasant, your comments are important to the success of our organization, we truly apologize that we failed to service during your visit, about our service with receptions staff...

Chiang Mai, Thailand
Reviewed 9 February 2017

Let me start this by saying that there wasn't anything terrible about the LK Empress. The lobby was nice, the breakfast looked decent, and the rooms were a decent sized. However, at the price point they were charging, the hotel had a couple of glaring deficiencies. First, the elevators were terrible. You would get on, push the appropriate floor, sit...

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Helpful?
Thank Andrew M
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Andrew M Thank you very much for staying with us and many thanks for taking the time to review your experiences with us on Trip Advisor. Although hearing negative feedback is never pleasant, your comments are important to the success of our organization, we truly apologize that we failed to service during your visit, about our service we have...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
LK The Empress Restaurant
LK The Empress Restaurant
Cuisines: Asian, Thai, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service

Additional Information about LK The Empress

Address: 240/1 M.10 Soi.12, Pattaya Beach Rd, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: €53 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — LK The Empress 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Lk The Empress Hotel Pattaya
Hotel Style:
#38 Luxury Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from LK The Empress staff and other travellers.
11 questions
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Questions? Get answers from LK The Empress staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony important then you have to upgrade to the seaview, otherwise only 1 person on balcony”
phillipa509, 29 Mar 2017 | Read review
“You can try for non-smoking room...... good luck !”
408iana, 20 Mar 2017 | Read review
“Higher floor that doesn't face the street”
nkahootsn, 11 Mar 2017 | Read review
“My standard room was absolutely great, although you will need to pay extra if you want a good view. For me, no problem.”
19AB58, 20 Feb 2017 | Read review
“Beautiful views over bayside from many hotel balconies. Rooms closer to road may be noisier. Quieter rooms do not have bay views.”
170aijab, 13 Feb 2017 | Read review
5 of 5