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Shangri-La Hotel, Chiang Mai

TravelocityUS$187*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$220*
US$187*
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US$199*
US$201*
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Shangri-La Hotel, Chiang Mai
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1,946 Reviews from our TripAdvisor Community

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Showing 1,558: English reviews
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Amsterdam
Reviewed yesterday NEWvia mobile

Stayed in this Shangri-la for 3 nights and had a good stay. The room is okay, sepperate tub and shower, big comfy bed but i missed the famous shangri-la Rainshower. The food was really good not only the breakfast had very good spread and quality but also both restaurants are top notch. For a Shangri-la i found the prices to...

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Helpful?
Thank gt6210
Hong Kong, China
Reviewed yesterday NEW

Stayed for a business conference nearly a week at Shangri-la Chiang Mai hotel and need to say that this hotel is not up to Shangri-la standard. My review is only refering the hotel itself as room and all facilities felt very old and used. Further next to the hotels highrise appartment buildings giving full view to the hotel garden and...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Maximilian B
Singapore, Singapore
Reviewed 5 days ago NEW

I was on a business trip to Chiangmai and stayed at the Chiangmai Shangri-La for a week. I am really impressed with everything the Chiangmai Shangri-La had to offer. The overall ambience was excellent, with tastefully decorated surroundings and impeccably neat facilities. The guest room was elegant, with a very functional and comfortable set-up; definitely somewhere you can get a...

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Thank Joyce SB K
Toronto, Canada
Reviewed 5 days ago NEW

We spent three nights here and loved every minute. Upon check in, the staff ensured we were well taken care of. The room was well appointed, and the pool was a great place to float your worries away. Breakfast was a great start of the day and the staff during breakfast particularly stood out.

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Thank Al S
Pattaya, Thailand
Reviewed 6 days ago NEW

Executive floor guest, pick up with limousine, guest relation officer awaits at entrance and guides to lounge. Comfortable check in within minutes. Rooms comfortable and elegant furnished. Pool area no big deal, but main restaurant downstairs quite good. Overall the best town center hotel in Chiang Mai.

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Thank Adrian K
Reviewed 6 days ago NEWvia mobile

Quite reasonable price and good location. But not a luxurious experience you expect from Shangri-la brand. If you want to go to Nimmanhaemin often it is quite far, but very close to night bazaar, river and old town. Restaurant (buffet) not really good. I recommend eating outside. Good restaurants nearby anyway.

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1Thank boyeonshin
A TripAdvisor Member
1 review
Reviewed 1 week ago NEW

Our requirement intimated at the time of Reservation are completely taken care of. We got Pure Jain Vegetarian Foof. All the stff were attentive, courteous and helpful. We enjoyed our stay and we would like to visit again

Review collected in partnership with shangri-la.com
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Thank A TripAdvisor Member
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Customer, Wow what a fantastic review! Thank you for such high praises to our topnotch service. It’s always a pleasure to learn that we have met our customers’ expectations. Your words of appreciation mean a lot to us and further emphasize on our key differentiators we are proud of. We are thrilled to hear that you will return back...

Reviewed 1 week ago

Very good pickup and drop Comfortable stay Courteous staff Just need improvement in food for Indian origin tourist with vegetarian preference Unfortunately, poor restaurant staff also donot understand the needs of an Indian vegetarian tourist I survived on fruit and milk and dry fruits

Review collected in partnership with shangri-la.com
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Helpful?
Thank Pranav2510
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Pranav2510, We are extremely disappointed to read that our vegetarian options were not up to your expectations, and that our colleagues showed a poor knowledge about your preferences. Please, kindly accept our sincerest apologies for any inconvenience caused and we thank you for taking the time to leave your comments so we can address your concerns as we continually...

Reviewed 1 week ago

We stayed 4 nights and had breakfast at the Horizon lounge. Breakfast is very Chinese with poor offerings for European guests. Hotel facilities are very good but food offerings are only Chinese ignoring the excellant and healthy Thai cuisine.

Review collected in partnership with shangri-la.com
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1Thank peterhip
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear peterhip, Thank you for your review following your recent stay at Shangri-La Hotel, Chiang Mai. We are extremely disappointed to read that you did not enjoy the breakfast in the club lounge during your recent stay, and please kindly accept our sincerest apologies for any inconvenience this might have caused to you. Rest assured that we have addressed this...

Sydney, Australia
Reviewed 2 weeks ago

Great hotel with everything you could possibly need and within a very short walk to the Night Markets and a stroll to the Old City. The staff are so helpful and friendly and the facilities are sensational. Definitely recommend paying a bit extra and book into the Horizon Club Suites.

Review collected in partnership with shangri-la.com
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Helpful?
Thank TonyBarnes
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear TonyBarnes, Thank you so much for staying at Shangri-La Hotel, Chiang Mai and for sharing your recent feedback. Your words of appreciation for our beautiful urban resort and its facilities, its convenient location and especially our dedicated staff, are extremely well received. We truly believe in delivering hospitality from the heart and I shall certainly pass on your warm...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. ... more   less 

Additional Information about Shangri-La Hotel, Chiang Mai

Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: €131 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Shangri-La Hotels and Resorts, Booking.com, Hotwire, Expedia, Agoda, Priceline, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Shangri-La Hotel, Chiang Mai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La
Hotel Style:
#4 Business Hotel in Chiang Mai
#10 Spa Hotel in Chiang Mai
#11 Family Hotel in Chiang Mai
#12 Luxury Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Chiang Mai staff and other travellers.
30 questions
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Questions? Get answers from Shangri-La Hotel, Chiang Mai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to a larger room, well worth the cost.”
145AlS, 17 May 2017 | Read review
“Always ask for an up-grade or a room with a view.”
K187XVhelent, 29 Apr 2017 | Read review
“Rooms overlooking the pool are fabulous.”
coachles, 27 Apr 2017 | Read review
“Request a free upgrade”
NicoleBR-Traveler, 26 Apr 2017 | Read review
“Take the club floor upgrade”
KmlMf, 19 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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