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Empress Hotel

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1,263 Reviews from our TripAdvisor Community

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Showing 704: English reviews
Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Stayed for two nights as part of group tour - we all had a double room to ourselves and everyone seemed happy with this hotel. The staff were wonderful, the rooms clean and with everything you need and food was very good with plenty of choice. Easy walk to the night market. Highly recommended.

Helpful?
Thank lizc52161
Milan, Italy
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

We spent here 4 days of our honeymoon. The hotel is nice and clean,the staff is kind and available for any request. The breakfast is plentiful and the quality of food is very good. The hotel is very close to the city center,you can easily achieve it after 15 min walking. I suggest also to have a dinner in their... More 

Helpful?
Thank PPonds
Umkomaas
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

We stayed here for two nights. Very clean and comfortable, staff friendly and helpful. Free wifi. Lovely pool for just some chill time. Close to the hotel was a great Italian Restaurant where we had real Italian food cooked by an Italian Chef from Napoli.

Helpful?
Thank Rosemary M
Level Contributor
10 reviews
6 hotel reviews
Reviewed 2 weeks ago

Great old style service with the staff making you feel special From gifts in the room to a superb 7 course complimentry dinner Good location with tuk tuks knowing where the hotel is Walking distance to the night market and next door to the must visit 'Art Paradise' Have gym, sauna and pool Would highly recommend and will be staying... More 

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Thank John S
Chennai (Madras), India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Came for a Congress Allotted a room in the 16th the floor with a great view of the mountains, stayed for 2 nights 9th and 10th of NOV 16. Nice amenities . Nice location. Staff were very courteous. Would like to specially thank Ms Ussanee at the front desk in helping me with flight rescheduling . The swimming pool looked... More 

Helpful?
Thank enamelpearl
Canterbury, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago

We have been to Chiang Mai 5 times and each time in a different hotel but the Empress was by the far best. The staff make the stay so memorable and went out of their way to be helpful and courteous. The breakfast buffet was plentiful and varied and our coffee was replenished frequently. All the tuk tuk and taxi... More 

Helpful?
Thank mandm112
ATHENS GREECE
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

I stayed in this hotel from October 10 tillOctober 14.The check in was very quick and easy and the staff i n the reception very helpful and friendly. At our arrival the receptionist informed us that the hotel offer us a free dinner every eveing we want during our stay.This was not the last surprise. 10 minutes after we arrived... More 

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1 Thank ARISTEIDIS P
Seattle, Washington
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 October 2016

We stayed 11 nights in a suite on the 16th floor which was very nice and clean and comfortably spacious. The floors were hardwood or faux hardwood (which we preferred over carpet); furniture and decor were attractive. The bathrooms were nice tile. We really like the shower with the extra nice "rain shower" nozzle. Each day we got a new... More 

Helpful?
Thank LuluBelle1201
London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 October 2016 via mobile

Stayed at the Empress for 3 days in October with a friend as part of a 2 week trip to Thailand. This was one of our favourite hotels we stayed in - the staff were always friendly and helpful, the hotel itself had lovely authentic Thai decor alongside modern amenities and the breakfast offered us a large choice of both... More 

Helpful?
1 Thank Worldexplorer92
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 October 2016 via mobile

This hotel is just amazing. It is located in the city, close to the night market. The staff's service and hospitality is beyond any expectation. You can see and feel it in every corner of the hotel. We were upgraded to a deluxe room. Then, a large plate of most delicious fruits was brought to our room. A few hours... More 

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3 Thank יוסי ב

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Empress Hotel

Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: €52 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empress Hotel 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Empress Chiang Mai
Hotel Style:
#14 Business Hotel in Chiang Mai
#33 Luxury Hotel in Chiang Mai
#33 Family Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Empress Hotel staff and other travellers.
14 questions
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Questions? Get answers from Empress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better . Anything above the 10th. And , no you do not have to wait for the lifts, for long. Enough and more .”
 of 5 bubbles enamelpearl, 11 Nov 2016 | Read review
“We got the superior room and it was totally good for us with plenty of room”
 of 5 bubbles mandm112, 2 Nov 2016 | Read review
“We were in a suite, combined rooms 1603 and 1605.”
 of 5 bubbles LuluBelle1201, 29 Oct 2016 | Read review
“I was with a group - so I have no idea what we paid - I just know it was inexpensive compared to prices in the USA.”
 of 5 bubbles Resabet, 8 Oct 2016 | Read review
“The 14th floor had a pleasant view. Very quiet.”
 of 5 bubbles mjdztep, 30 Sep 2016 | Read review
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