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Lotus Hotel Pang Suan Kaew

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Traveller (474)
Room & Suite (293)
Pool & Beach (63)
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Ratings and reviews
  • Excellent13%
  • Very good41%
  • Average28%
  • Poor12%
  • Terrible6%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Fitness centre
Concierge
Business Centre
Dry Cleaning
4 Star Hotel
Lotus Hotel Pang Suan Kaew is one of Chiang Mai's leading convention hotels, situated in the heart of the city. The hotel's location is unique, sitting adjacent to Kad Suan Kaew Shopping Complex and just a walking distance from Nimmanhaemin rd. Surrounded by Chiang Mai's best attraction...
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Location and contact
21, Huay Kaew Road | Su Thep, Chiang Mai 50200, Thailand
Name/address in local language
2.7 km to Chiang Mai Intl Airport
89 restaurants are within a 0.5 km radius
1.8 km from Wat Chedi Luang Varavihara
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Reviews (614)
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All reviewsconference venuenice mountain viewintermittent wifienclosed balconycentral department storelarge poolold citynight marketsitting areasuperior roombreakfast buffet isthai foodgymtubmidnightwesternersconvenience
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1 - 5 of 287 reviews
Reviewed 6 days ago

The Lotus Hotel is an older Hotel in Chiang Mai. The rooms are clean and the staff is helpful. The Hotel is located near the Old city and adjacent to the Kad Suan Kaew mall, which is in the middle of being refurbished. This Hotel...More

Thank Jerry R
Reviewed 21 May 2018 via mobile

Too many negatives and not many positives.... Best to spend a little extra and stay somewhere nice. Positives - Pool is big and clean Aircon in rooms cold but noisy Shopping centre has variety Buffet dinner good Shower pressure good Rooms have bathtub Negatives -...More

Thank Troy H
Response from LotusPangSuanKaew, Director of Sales at Lotus Hotel Pang Suan KaewResponded 30 May 2018

Thanks for staying with us and for giving us the feedback on your stay experience. We're very sorry you were unhappy and will work hard to fix the issue. Your valuable comment will be brought into our action for the further improvement. We are looking...More

Reviewed 20 May 2018

hotel room is quite good in condition, air-cond cold enough but remote control down. good stay hotel but the road entry to hotel is quite complicated. The hotel place nearby got quite some attraction and also near to Night Market (3km)....good place.

Review collected in partnership with this hotel
Thank kymkhoo
Response from LotusPangSuanKaew, Director of Sales at Lotus Hotel Pang Suan KaewResponded 30 May 2018

Thank you for your review. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again.

Reviewed 7 May 2018

The hotel is undoubtedly good. But the upkeep is not up to the mark. It is a good choice for conferences and bulk booking though. The food is too focused of seafood and lesser variety is there for vegetarians.

Thank PaarthAshokNarang
Response from LotusPangSuanKaew, ผู้อำนวยการฝ่ายขาย at Lotus Hotel Pang Suan KaewResponded 12 May 2018

Thank you for your review. We will take your feedback to improve our service and sincerely hope we will have chance to serve you when you come to Chiang Mai again.

Reviewed 20 April 2018 via mobile

We stayed here for 3 nights in April 2018. Hotel decor is very dated. We had room 403 and it was huge. Actual bedroom was very nice. Bathroom was a bit rubbish and looked a bit grubby to be honest. No safe in the room....More

Thank xsammy1988x
Response from LotusPangSuanKaew, ผู้อำนวยการฝ่ายขาย at Lotus Hotel Pang Suan KaewResponded 8 May 2018

Thanks for staying with us and for giving us the feedback on your stay experience. We're very sorry you were unhappy and will work hard to fix the issue. Your valuable comment will be brought into our action for the further improvement.

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$34 - US$71 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Luxury Hotel in Chiang Mai
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$34 - US$71 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Luxury Hotel in Chiang Mai
Room types
Non-Smoking Rooms, Suites
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Traveller (474)
Room & Suite (293)
Pool & Beach (63)
Dining (51)
Amenities (47)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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Brandi N
6 January 2018|
AnswerShow all 2 answers
Response from Stevowallace | Reviewed this property |
Yes. It's expensive though. I got my laundry done across Huaykaew Road at Ratchaphuek Alley, Tambon Chang Phueak. Cost about 10% of price in hotel. Was laundered, ironed and beautifully folded. It's always nice to put... More
1
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Stevowallace
1 May 2017|
AnswerShow all 4 answers
Response from LotusPangSuanKaew | Property representative |
It's outdoor swimming pool with normal temporature.
0
Votes
Steve T
30 April 2017|
AnswerShow all 7 answers
Response from ba8621ba | Reviewed this property |
W not notice as we were not carrying any valuables.
1
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