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Mercure Chiang Mai

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Traveller (366)
Room & Suite (375)
Dining (88)
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Overview
  • Excellent13%
  • Very good44%
  • Average30%
  • Poor9%
  • Terrible4%
Travellers talk about
“tops supermarket”(23 reviews)
“night market”(65 reviews)
“old city”(51 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,086)
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Traveller rating
116
278
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60
31
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116
278
198
60
31
Show reviews that mention
All reviewstops supermarketnight marketold citybig supermarketfree shuttlefifth floortuk tukairport shuttleswimming poolshuttle servicedeluxe roomrooms are largequiet locationhotel staffchiangfoyertaxis
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411 - 415 of 683 reviews
Reviewed 23 May 2013

Actually we ain't criticising much about it although still ranked as a 4 star Hotel. It may have been a 4 stars 25 years ago but since everything remained the same let's say it's a 3 star plus in international ranks. Service is good, Thai...More

Thank Innovation Sola... R
Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 27 May 2013

Dear Innovation Sola... R, Thank you for your review regarding to your recent stay at our hotel and also, we really appreciate your sharing your experience especially with our staffs' friendliness. However, our room renovation is still under the project which the swimming pool and...More

Reviewed 22 May 2013

Mercure Chiang Mai has a great location with a Top Market right next door to purchase water, drinks, food and snacks. The hotel staff is very friendly but the tour desk staff did not speak English very well. So I had to book an independant...More

Review collected in partnership with Accorhotels.com
1  Thank Andrea J
Response from MercureCNX, Public Relations Manager at Mercure Chiang MaiResponded 20 June 2013

Dear Andrea J, We so much thank you for your review on Tripadvisor. It was very pleased to read that you appreciated the help & friendliness of our staffs. We will pass your regards to them of course and we're sure that they will be...More

Reviewed 21 May 2013

My previous stay here, in January this year, was less than satisfactory. On that stay, we stayed in the older, unrenovated rooms. This time, the deluxe rooms were extremely comfortable, modern decor, modern bathrooms and a HUGE bed. Bigger than any kingsize bed I've seen....More

Thank PeterAUCNX
Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 27 May 2013

Dear aulynch, Thank you again for your return! Thank you for your kind review as well and we are so much delighted to read that you had a pleasant stay with us. Hoping to welcome you back once you visit Chiang Mai again in the...More

Reviewed 9 May 2013

This hotel is getting a bit old and tired and was not quite the usual Mecure standard in terms of modern bathroom fittings etc. The location was a little out of town in a local rather than tourist area, but transport is very available and...More

Review collected in partnership with Accorhotels.com
Thank Annj_bobe
A TripAdvisor Member
1
Reviewed 9 May 2013

The hotel is so 90's but it was still worthy for the low price it charged. The location is outside old town but in a walkable distance. Hotel provide free shuttle bus to night bazzar! You can also rent a moto bike in the lobby....More

Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 13 May 2013

Dear Guest, Thank you for your kind review regarding to your stay at Mercure Chiang Mai! Recently, we are under the renovation project still. However, the swimming pool and rooms on the 5th floor are now completed. We really wish to welcome you back with...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Outdoor pool
Details
Price range
US$33 - US$57 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#60 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$33 - US$57 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#60 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (366)
Room & Suite (375)
Dining (88)
Pool & Beach (27)
Amenities (26)
Business Centre & Event Rooms (7)
Questions & Answers
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Room Tips
"ask for a room located far from the elevator"
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"Higher Floors have better views"
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"Ask for a room that has recently been upgraded."
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"Any concern on check in ask to see the room!"
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