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Mercure Chiang Mai

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913 Reviews from our TripAdvisor Community

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Showing 574: English reviews
Singapore, Singapore
Reviewed 22 January 2013

The hotel is nice (even if it needs a bit of renovation).There is a quite big swimming pool a restaurant...The price is very reasonable compare to the standing. Overall I advise you strongly to go to this hotel.

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Thank Libeccio16
Reviewed 20 January 2013

Reception was very nice. Welcome drinks was served. Room was clean and very spacious, with stylish writing desk and chair. Two bottles of water were complementary. Location not that perfect, quite far away from every touristic spots. The only close touristic location was the Chang Puak bus station. Free WiFi. There is a big supermarket in the vicinity. In the...

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Thank GiovanniBKK
MercureCNX, Guest Relations Manager at Mercure Chiang Mai, responded to this review

Dear Guest, So glad to learn that you had a good stay with us! Thank you so much for your supporting and feedback, they are so encouraging! I have shared your comment with our team as it can be a great encouragement for them to consistently carry on the excellent jobs. We do hope that we will have the pleasure...

An Accor traveller
Brisbane, Australia
1 review
Reviewed 18 January 2013

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Thank An Accor traveller
Bangkok, Thailand
Reviewed 16 January 2013

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Thank Laura628
Byron Bay, Australia
Reviewed 16 January 2013

I really don't know how this Hotel rates 4 Star. The good points - nice entry, the staff are very friendly and helpful, the rooms are large and spacious and our bathroom had a bath. Though the Hotel is located outside of the Old City it is very quick via tut-tut, is next to a supermarket and around the corner...

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Thank Heather163
Reviewed 12 January 2013

i spent christmas in chiangmai, still my favorite place to relax and have fun.i stayed at the mercure hotel again, where else of course. the staff were warm and generous with making me feel at home as soon as i walked in the door. i didnt have to lift a finger or concern myself with any details, everything was taken...

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Thank brettavincent
MercureCNX, Manager at Mercure Chiang Mai, responded to this review

Dear Guest, Thank you very much for you compliment. Your heartfelt words and special mention of hotel staffs will be shared with our management team. Your compliments inspire us to continually provide and improve the level of service that guests have come to expect. Once again, thank you for making us one of your preferred accommodation choices. We look forward...

Reviewed 11 January 2013 via mobile

Being Mercure, we expected a little more. A very slow check in. Rooms were very clean and comfortable, but dated decor didn't really make us feel like spending more time than we needed to in the room. One special feature was the enormous bed. The location is average - a ten minute taxi drive to the night bazaar. Slight annoyance...

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Thank 1981kiwis
Sydney, Australia
Reviewed 9 January 2013

I stayed here with my family for 6 nights in Jan 2013. The hotel staff are quite friendly though not always professional. The rooms are spacious though the furniture and decor do look a little tired. They really need to renovate the bathrooms, replace some of the mattresses, replace the towels and not give guests used and stained slippers even...

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1Thank SydneysiderCS
Darwin, Australia
Reviewed 8 January 2013

The online profile of this ex Novotel is better than the actual experience. Although staff is friendly and the breakfast was above average, other meals on the menu were shocking. Frozen many years ago to heat up and overcharge some foreigner for a leathery, bland porkchop or any of the other meals. Here again the Accor membership wasn't helpful. After...

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1Thank AccorMemberTryouts
San Jose, California
Reviewed 7 January 2013

I stayed here for a few days in Dec. 2012. It was a nice hotel. The location was pretty good - just outside center of town - we did walk into the old town and to the mall - both almost a mile. The rooms were big and a little old-looking but not bad. The pool area was nice, but...

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1Thank mariess

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Chiang Mai, the second largest city in Thailand and only 10 minutes from the airport. Mercure Chiang Mai offers you comfortable rooms with free WiFi for your business and leisure stay. Book conferences, seminars and social events for up to 600 people with parking available. Our restaurant and bars will tempt you with a range of delicious dishes and a relaxing atmosphere. Supermarket and banks are available next door. ... more   less 

Additional Information about Mercure Chiang Mai

Address: 183 Changpuak Road | Sri Poom, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: €20 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chiang Mai 4*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, ACCOR, Agoda, Booking.com, Priceline and Cancelon so you can book your Mercure Chiang Mai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Novotel Chiang Mai
Chiang Mai Mercure
Chiang Mai Novotel
Hotel Style:
#41 Luxury Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chiang Mai staff and other travellers.
2 questions
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Questions? Get answers from Mercure Chiang Mai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor is better, away from the bustle”
 of 5 bubbles 420grantg, 20 Nov 2016 | Read review
“On the top floor facing the front of the hotel (mostly large tour groups at this hotel)”
 of 5 bubbles 29OAK, 26 Oct 2016 | Read review
“away from the escalator and face the front of thehotel”
 of 5 bubbles Lucy9908, 3 Aug 2016 | Read review
“highest floor on the 5th.”
 of 5 bubbles JasonE55, 26 Jul 2016 | Read review
“Do not use laundry there. It is very expensive. There is a laundry 100 meters from the hotel which is much cheaper.”
 of 5 bubbles b_a_ejc2016, 2 Jul 2016 | Read review
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