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When we first arrived there was a problem with the booking of the room from the website we booked the hotel on, but the staff were really helpful and it all got sorted quickly, all staff are polite,friendly and helpful. The designs amazing as well...More
Response from Veerapatra_U, General Manager at Sheik Istana HotelResponded 30 December 2015
Dear Valued Guest,
We would like to thank you for all your valued review.
Please feel free to contact me for your future booking, I will ensure that your request will be my personal special attention.
Looking forward to welcome you back again here in...More
We booked 2 superior rooms each with one large bed. When we arrived, they only had rooms with 2 twins. They told me we needed to pay another 30usd to "upgrade" in order to get a large bed. Thankfully, the morning after we arrived they...More
1 Thank AMBER NICHOLE S
Response from Veerapatra_U, General Manager at Sheik Istana HotelResponded 22 December 2015
Thank you for taking the time to share your valuable review. We would like to apologize for your disappointment with our service.
Since booking with double bed has arisen at the same day arrival, the last minutes requested may cause us a difficult time to...More
The hotel is only about 10 minutes from downtown and they have multiple shuttles to drop of the guests each day. Breakfast was served outside and it was delicious with a combination of Western and Thai foods. We ordered room service one evening and the...More
Stayed there during the lantern festival, they have an amazing view with really cool ambiance.
The staffs are very helpful and nice, always ready to help you. The rooms are really good and amazing. Its not to expensive also. Its worth the money you spend...More
Great place to stay, very clean, large comfortable rooms and super helpful friendly staff. Fabulous pool too. Free shuttle into city as hotel is a little way out but that's no problem. There was a festival on when we stayed, Loy Kratong and staff showed...More
Response from Rosarin T | Property representative |
We are sorry that we do not serve Halal food, the selection is seafood or chicken. Or you can find Halal food in the Night Market area which not far from our hotel and we do have daily free shuttle bus to Night Market at 6... More
We are sorry that we do not serve Halal food, the selection is seafood or chicken. Or you can find Halal food in the Night Market area which not far from our hotel and we do have daily free shuttle bus to Night Market at 6 pm.