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The Britannia

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231 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Ilfracombe, United Kingdom
Reviewed 4 weeks ago

We spent 5 nights at the Britannia at the start of December and we absolutely loved it. The owners, Lachie and Ow, were the most helpful people you could ever meet. Our room, and the rest of the hotel, was spotlessly clean. We booked a couple tours through the hotel and this was effortless too. Anything you needed they had...

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Helpful?
Thank katie19842015
lachie2015, Public Relations Manager at The Britannia, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Ko Samui, Thailand
Reviewed 5 weeks ago

Everywhere walking distance , nice clean , great price , helpful staff , hot water , i was satisfied i could go back again and book with them again. Even from the train station we walked and on the way seen a couple temples and our life best rice pouridge for 30 baht , sometimes the greater food is on...

Review collected in partnership with this hotel
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Helpful?
Thank grojcig
lachie2015, Public Relations Manager at The Britannia, responded to this review

Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

Reviewed 8 December 2016 via mobile

First of all this is the most clean place I've ever been to! The rooms are big and feel like home, very well decorated. The owner is a lovely person, he was very nice and kind to us. The stuff are very friendly and helpful. We totally like to recommend about this place. Also the location is just about as...

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Helpful?
Thank Einav E
lachie2015, Public Relations Manager at The Britannia, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let them know they made an impact during your stay. We hope to welcome you back to the hotel soon!

Perth, Australia
Reviewed 1 December 2016

This is a really great place to stay: cannot find anything negative to say at all! Our room was immaculately clean, the beds were really comfortable and there was a kettle and fridge... we were so comfortable. I've stayed at the Britannia a number of times and think it is such good value for money, and in a really convenient...

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Helpful?
Thank Julia D
lachie2015, General Manager at The Britannia, responded to this review

Thank you for your kind review. Always good to see returning guests and glad you found your stay as comfortable as before. Look forward to seeing you again some other time. Don't forget to look up our website where you can now make a reservation and qualify for a special returning guest discount.

Ghent, Belgium
Reviewed 1 December 2016

Very clean and spacious rooms, ideal for a Family with two children of 7 and 10. Many great restaurants nearby. Super friendly hosts provided us with practical info, ideas for day trips, transport options, etc. Highly recommended!

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Thank 391frank
lachie2015, Guest Relations Manager at The Britannia, responded to this review

Thank you for your review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Montreal, Quebec
Reviewed 24 November 2016

The location was amazing!!! Close to all the restaurants and a short walk to the sunday market. The owners were very welcoming and booked us a cooking class within minutes. The room was very clean but our balcony door was not closing properly and there was noise coming from the bars across the street. But with earplugs you will be...

Review collected in partnership with this hotel
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Helpful?
Thank ssanhye
lachie2015, Owner at The Britannia, responded to this review

Thank you for your kind review and we are glad you enjoyed your stay. We hope the bar on the corner did not cause you too much inconvenience. As this is a residential area they are required to close at 11.00pm in any case, so a good sleep can be reasonably assured.

Calgary, Canada
Reviewed 19 November 2016 via mobile

We stayed at the Britannia for one night after our previous hotel was not able to accommodate us for an extra night. Upon checking in, the couple that owns the guesthouse greeted us. The New Zealander immediately noticed our departure cards were not stuck to our passports so taped them in to make sure we didn't lose them. It was...

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Thank jubeejubes
lachie2015, Manager at The Britannia, responded to this review

Thank you for your kind and detailed review which will be helpful to other travellers making decisions about where to stay. Glad your Doi Suthep visit turned out so well with the transport arrangement falling into place so easily. We have a very good local Tuk Tuk driver whom we call on for early morning starts and is always reliable....

Victoria, Australia
Reviewed 15 November 2016 via mobile

I only stayed one night at the Britannia but would highly recommend it. Location is perfect and the male owner is a New Zealander and very helpful and easy to talk to. The rooms are great value and immaculate. The bathroom was fresh with minimal mould and the walls were freshly painted and free of marks.I had a little balcony...

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Helpful?
Thank Avon369
lachie2015, Front Office Manager at The Britannia, responded to this review

Thank you for your kind review and we are glad you found your stay consistent with our aim to provide reasonable quality for a reasonable price.

Antwerp, Belgium
Reviewed 9 November 2016 via mobile

We had a very nice room with ensuite. It was very very clean! The owner, an Englishman and his Thai wife were very friendly and helpfully. They recommanded a good cooking class and a lovely daytrip with elephants. They serve no breakfast but you can eat breakfast next door!

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Helpful?
Thank Renee_Antwerpen
lachie2015, Front Office Manager at The Britannia, responded to this review

Thank you for your kind review. It was our pleasure to host your stay in Chiang Mai and we look forward to seeing you another time.

Reviewed 3 November 2016 via mobile

Try to get a room in the Britannia. It is the optimal place to go by foot to the old city of Chiang Mai. The rooms are big and clean. Also the bathroom. The owner are very friendly and helpful. I can't write anything bad about the guest house. And the best "yummy", a nice little restaurant which offers a...

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1Thank Jenny W
lachie2015, Public Relations Manager at The Britannia, responded to this review

Thank you for you kind review and we are glad you enjoyed your stay at the Britannia. Check out our website for special prices if you return to Chiang Mai

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
ALWAYS CLEAN ALWAYS TIDY ALWAYS FRIENDLYYou can find the Britannia Chiang Mai at the north eastern corner of the old city on Soi 9, off Moonmuang Road.Situated near the intersection of Soi 9 and Sriphum Soi 1, The Britannia is squarely within a popular area for travellers and is well serviced with local bars and restaurants along with travel agents, Thai therapeutic massage and local laundry services. Just a short walk away you can find banking, postal facilities, local superettes, the ever popular street food vendors along Moonmuang Road and also the Sunday night market at Tha Pae Gate.The Britannia is not just another guest house but more a Mini Hotel, where you can enjoy some of the comforts of a hotel at guest house prices, yet retain the atmosphere usually enjoyed with family and friends.We are here to serve, which means we take care of your home comforts along with assistance to find your way around Chiang Mai and to gain access to the many attractions and tours that make this city such a popular destination for travellers to Thailand. Our aim is to help you find the best possible value for your chosen activities.So no matter if you are just looking to immerse yourself in the spirit of Chiang Mai, or party it up with the vibrant night life, let The Britannia and is friendly staff help make your stay possibly the best holiday you have ever had ... more   less 

Additional Information about The Britannia

Address: 27/3-4 Moonmaung Soi 9 | Old City, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: €13 - €22 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Britannia 2*
Number of rooms: 11
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Questions & Answers

Here's what travellers have asked, with answers from The Britannia staff and other travellers.
1 question
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Montreal, Canada

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Questions? Get answers from The Britannia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs have good views,I would like to stay at the rear for a green view”
 of 5 bubbles dabarnes908, 8 Jan 2017 | Read review
“Ask for a room with a balcony. It faces the street so you could watch people who walk by.”
 of 5 bubbles , 21 Dec 2016 | Read review
“Rooms at the back are quieter due to music from a bar across the street”
 of 5 bubbles juliad402, 1 Dec 2016 | Read review
“As there no lifts, choose lower floors when you have big luggage or unwilling to climb many stairs.”
 of 5 bubbles ephraimlim, 23 Oct 2016 | Read review
“Careful using Google Maps to get here, the location is wrong - the owner is trying to get it fixed! This was an issue in Aug 2016.”
 of 5 bubbles Campbellj89, 23 Aug 2016 | Read review
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