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89 Soi Wat Suan Plu, New Road Bangrak, Bangkok 10500 Thailand
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Traveller (10330)
Room & Suite (3276)
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What is Travellers’ Choice?
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About

#62 of 1,525 hotels in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled along with the largest riverfront setting resides, Shangri-La Bangkok – an enchanting riverside retreat in the heart of Bangkok. Here you will be hosted with Shangri-La's "Heart-warming" hospitality, entertained by our distinctive dining experiences and immersed with ease into the real and authentic Bangkok surrounds. With direct access to Saphan Taksin BTS Skytrain, central pier, and just minutes away from world-class shopping malls and tourist attractions, the hotel is the perfect gateway to explore and discover this vibrant City of Angels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Badminton
Aerobics
Kids stay free
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Evening entertainment
Table tennis
Tennis court offsite
Babysitting
Indoor play area for children
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Chinese, Japanese, Malay and 1 more
Hotel links
Special Offer:Exclusive Price and Save Up to 25%

Location

Full view
100Great for walkers
Grade: 100 out of 100
136Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
12301Reviews172Q+A100Room tips

Reviews
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Traveller rating
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  • 500
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mykonrunner wrote a review 27 Nov
Thrapston, United Kingdom207 contributions80 helpful votes
I have stayed at Shangri-la hotels across the world and have always enjoyed them . This one is in a great location, but looked slightly dated , felt soleless and not as special as others. Maybe a function of low traveller numbers and getting up to speed after lockdown. Rooms were clean but we did not eat here as we went out for a bit of atmosphere
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KahlilB wrote a review Sep 2022
22 contributions8 helpful votes
Hotel's Favourite
Stayed here in late August 2022. The dimsum buffet at Shang Palace was amazing. The Friday seafood buffet was just as nice - we really enjoyed the scallop-foie gras pairing although the crabs were on the small side. Late night drinks at the lobby with a view of Icon Siam a must-do. My only quibble is the lack of an outlet next to the bed - an impossible situation for people who sleep with a CPAP. This hotel is old but still beautiful and although we only got an ordinary room, we had a partial view of Icon Siam and a great view of the Assumption Church.
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Date of stay: August 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Joparry123 wrote a review 26 Nov
Surrey, United Kingdom8 contributions3 helpful votes
Everything about this hotel is amazing the staff can’t help you enough I’ve stayed here many times and every time it just gets better and better The views are out of this world, the hotel is spotless clean and the pool is heavenly Special Thank you to Jackyapong the hotel manager who made our trip perfect and helped in every way he could see you again next year!
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: You must try the Buffett dinner it is out of this world !!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 2 days ago
Dear Joparry123, Thank you very much for taking the time to review us on TripAdvisor pertaining to the stay of yours. We would like to say thank you for your kind review and your compliments to Khun Jacky for his great dedication toward our guests. Please allow me to share your compliments with our team to ensure that we will continue striving for the best of Shangri-La service standards for your next stay. We await to serve you once again, in the not-too-distant future. Yours sincerely, Joanne Chung Director of Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marksouthperth wrote a review 23 Nov
Perth, Australia33 contributions5 helpful votes
A great place to stay, so central and the staff are exceptional. What's not to like when they even serve ice cream for breakfast. Well, you are on holidays so why not treat yourself? Would go back in a heartbeat. Also we accidentally left our passports and about 800,000 Bhart in the safe. We were 2 hours away when we realised. No dramas, quick phone call to them and they helped arrange a taxi to deliver it to us (all intact). Now that is 7-star service. Soo good, so honest, nothing is too much trouble. Thanks Cheers June & Mark Korol
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 2 days ago
Dear Marksouthperth, Thank you very much for sharing your Shangri-La moment with us. This is so delightful to learn that you thoroughly enjoyed all aspects of the hotel. Please note that the colleagues who have created a heartwarming experience for you will be acknowledged for their efforts. We await another chance to serve you once again in the not-too-distant future. Yours sincerely, Joanne Chung Director of Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stephan j wrote a review 23 Nov
London, United Kingdom865 contributions528 helpful votes
Now, I know I am being harsh. If I could, I would rate my stay as “good”, but Tripadvisor does not give you this option. The Shangrila is certainly a Bangkok institution. Sadly, I believe , it has been sitting on its laurels a bit too long and here is why: When you enter the hotel (having passed some stupid security measures - the only hotel we have experienced doing this), you can’t help but being impressed by the beautiful flowers, the high ceilings, the fantastic cocktail bar overlooking the river etc, etc. Check in was a challenge for us as the receptionist’s English was very poor and we had to wait quite a while due to understaffing. The room - deluxe river view - was ok, but we wanted to be on a higher floor (we were on the 13th) to have more of a river and less of a car park view. Our desire to change the room was greeted with a blank expression as the receptionist did not understand us. Once she understood, the 30 minutes search only produced a smaller room with an equally disappointing view. We gave up. The room - 1322 - was very dated. The shower cabin was leaking, the dark brown wardrobe was worn as were the carpets. Little green, not particularly nice smelling bottle of shampoo etc greeted us in the bathroom (half empty ones could be found the next day), the TV was pretty old - no Netflix (the only hotel in Thailand) and no CNN or BBC in the morning (bad signal). If, like us, you travel with iPhones, iPads, laptops and Apple Watches, charging them will be a challenge due to lack of plugs. No turn down service (only hotel during our trip) and the room was not cleaned before 4pm. There is no hotel directory - Covid - only a q-r-code, hope you have a large phone and that you do not have poor eyesight. Breakfast was just ok - large selection, but no cereals, except for some sticky granola and some Bircher muesli which was too sweet. No mango - we ordered it very day and every day we were told that it was not available. We insisted and finally got it. Teas, and in particular the Earl Grey and the English Breakfast, were undrinkable (it is sad to have to be rescued by the closest Starbucks). Tea is being served in old fashioned inox termos which have seen better days. The deck on the terrace needs replacing. Toilets close to the breakfast area had not toilet paper but spider webs instead. The pool are is ok, the changing rooms are the disabled toilet. The gym changing area is old fashioned, the steam bath out of order and the toiletries are scarce - old Covid restriction in place - no more than 2 people in the sauna or the jacuzzi allowed. The really nice surprise was the person who greeted us at the airport upon departure and helped us with the check in and accompanied us to the security checks. In short, certainly a good hotel, but I believe it lost is sparkle
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Ask for a high floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Communications SLBK, Other at Shangri-La Bangkok
Responded 3 days ago
Dear 497stephanj, I appreciate that you took the time to share your thoughts on your stay with us. We are truly sorry for the issues you encountered during your visit on our room facilities and services. Our team is committed to ensuring that our guests are satisfied and that we live up to our standards of providing the best possible service. Your comments are taken in a constructive manner, please rest assured that we will look into each point carefully and will share with our department concerned for improvement. At Shangri-La, we are committed to finding the very best way to further enhance our guests’ experience. We sincerely apologize that your Shangri-La experience fell short of expectations this time, and it is certainly not what we would like any of our valued guests to have experienced while staying with us. I hope that you will give us an opportunity to reassure you of our commitment to serve you properly and to make amendments during your future visit. Should you need any further assistance, please do not hesitate to contact me at joanne.chung@shangri-la.com. Sincerely yours, Joanne Chung Director of Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shazi k wrote a review 20 Nov
1 contribution3 helpful votes
We reallly enjoyed the stay especially Lokendra Singh his exuberance to please and his passion to make sure guest feel comfortable is commendable We could have breakfast finally after 6 days as we did not have early meeting today The reception staff are very helpful On a different note would like mention that the room service could be improved Will be back for sure
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Uday P wrote a review 20 Nov
2 helpful votes
Love the dosa? Stay at Shanri la- Bangkok. The breakfast menu is mouth-watering and the Indian spread of Poha, Dal, Dosa is amazing. You ask the chef ( Mr Singh) to double roast the dosa and make it crispy. He will serve you with smile.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Sommelierk wrote a review 19 Nov
Hong Kong, China7 contributions7 helpful votes
Great location, nicely run despite its years, river view beautiful, breakfast buffet exceeded expectations, and helpful and friendly staff members. Pool was great. The rooms are dated and in need of a refurb. Overall, would want to stay again after the Krungthep Wing renovations are done. Location is away from the hustle bustle of the Erawan shrine and main shopping stretch, which is what we wanted. It’s in the middle of some older and more quaint neighbourhoods which was great to explore on foot. A couple of decent foot massage places (Serene) and cafes (Sarnies) nearby.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Must have a river view room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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ellou p wrote a review 19 Nov
154 contributions54 helpful votes
+1
It was great to be traveling after two years of staying home because of Covid. Shangri-La Bangkok did not disappoint. I love the entire place, the pool, the gym, the best service as usual. The buffet breakfast spread is great!!! The staff at the Horizon Club were very accommodating. We took a trip to Hanoi first and then to Bangkok and this is to celebrate my mom’s 75th birthday. The location of the hotel is ideal because it’s near a river taxi terminal…it’s near the MRT too!!! So we had many options of going around on too of that there is a newly opened mall just across the hotel and there is a special boat that takes you across the river from Shang.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Tracy G wrote a review 19 Nov
1 helpful vote
We ate at Salathip Restaurant for table of 8, and many thanks to Wattana and her staff for giving us such good services! They were very patient in understanding what we want even though we couldn’t speak Thai. Food and ambience was awesome.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$165 - US$216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la hotel, bangkok hotel bangkok, shangri la bangkok
LOCATION
ThailandBangkokRiverside / Silom / Bang Rak
NUMBER OF ROOMS
802
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SHANGRI-LA BANGKOK - Now €154 (Was €̶2̶0̶1̶) - UPDATED 2022 Hotel Reviews & Price Comparison (Thailand) - Tripadvisor

Frequently Asked Questions about Shangri-La Bangkok
Which popular attractions are close to Shangri-La Bangkok?
Nearby attractions include The Bamboo Bar (0.4 km), State Tower (0.4 km), and Bangrak Bazaar (0.10 km).
What are some of the property amenities at Shangri-La Bangkok?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Bangkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Bangkok?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shangri-La Bangkok?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Bangkok?
Conveniently located restaurants include Sirimahannop, Salathip, and CharoenKrung Cafe Bar.
Are there opportunities to exercise at Shangri-La Bangkok?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Bangkok have airport transportation?
Yes, Shangri-La Bangkok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Bangkok?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Bangkok offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Bangkok?
The staff speaks multiple languages, including English, Chinese, Japanese, Thai, and Malay.