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The Twin Towers Hotel

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647 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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Reviewed 1 week ago via mobile

Booked a deluxe room and it was confirmed, but on arrival was informed that there is no more deluxe room and instead they will upgrade me to a Junior suite Room: No complaints. Big, spacious and clean. It came with a sit out an dit was great on a full moon night. Really breezy and nice. The fridge could have...

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Helpful?
Thank TheresRoss
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘TheresRoss’, Allow us to extend our sincere apologies for the discrepancies you experienced during your stay. We strive to always deliver the highest level of services but we recognize that in this instance we did not succeed in making your stay flawless. Your feedback is vital in our strive to continuously improve the guest experience here at The Twin...

Reviewed 1 week ago

since I came to check-in at the counter, the receptionist provided me a welcome drink. it is a good experience that i came to stay here. It is impressive that after taking excursion in town, I laid on the bathtub with warm water. It's so relaxing.

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Helpful?
Thank Ruthkoon
Reviewed 1 week ago via mobile

Visit The twin towers 2013 and it was not that good. Pool was always in shade so it was realy coold and everything at the hotel was expensive. Wifi was good but expensive and outside The hotel there was homeless people living in a dump. The hotel was clean but staff was rude

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Helpful?
Thank Kim B
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘Kim B’, Firstly, let we express our sincere apologies on the unpleasant experience you have had while you stayed with us. We have gone thru in detail with our relevant departments on your valuable feedback and implementing solutions to resolve it. Your feedback is vital in our strive to continuously improve the guest experience here at The Twin Towers...

Dublin, Ireland
Reviewed 1 week ago

The Good: Front desk- lovely check in and concierge staff were lovely they let us print off our boarding passes for free which was welcomed! Breakfast- really nice big variety chefs were on the ball nothing was ever empty despite the big numbers they were catering for. The Bad: Pool area nice but it would not kill the guy managing...

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Helpful?
Thank Alliey
Reviewed 3 weeks ago

Average service overall, nothing special. But the most annoying part is when you have to stay in this hotel for a business trip. The Wi-Fi system was such a rip off! It didn't come with the accommodation apparently and had to be paid separately. Worse, the connection was on and off, most of the time. So unreliable and very disappointing!...

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Helpful?
Thank DeasyPutri
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘DeasyPutri’, Allow us to extend our sincere apologies for the discrepancies you experienced during your stay. We strive to always deliver the highest level of services but we recognize that in this instance we did not succeed in making your stay flawless. Your feedback is vital in our strive to continuously improve the guest experience here at The Twin...

Reviewed 3 weeks ago via mobile

Location is bad taxi overcharged poor room very old hotel no wifi staff is rude a lot of thing is not in order when come to check in outside of the hotel have nothing still can say they are 4 star hotel in my own opinion I think it's a 2 star hotel

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Helpful?
Thank John Z
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘John Z’, Firstly, let we express our sincere apologies on the unpleasant experience you have had while you stayed with us. We have gone thru in detail with our relevant departments on your valuable feedback and implementing solutions to resolve it. Your feedback is vital in our strive to continuously improve the guest experience here at The Twin Towers...

Singapore, Singapore
Reviewed 18 January 2017 via mobile

Stay with my parents for 3night. Room so old and furniture not in good condition, bed shaking, TV so blur, mosquito, hair dryer so old school, no save box, no toothbrush!!! I bought mango from floating market, intend to borrow fruit knife but was not allowed and they suggest to go to breakfast restaurant to cut, went there and apparently...

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Helpful?
Thank yunitaong
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘yunitaong’, Firstly, please accept our sincere apologies for the experienced shortfalls during your stay. This is certainly not the level of service we aim to provide our guests in representation of the hotel. We would like to reassure you all necessary implication are being reviewed into your room condition state and further action will then be taken with the...

Reviewed 17 January 2017

Stay away truly nightmare..... bad area outside look like the favelas of Rio, old rooms and unfriendly staff, hot water missing and probably one of the few hotels That you got to pay for Wi-Fi. Lobby with dirty sofa dirty carpet in the room. Very far away from the center. The rest you Will be the judge of it, good...

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Helpful?
Thank Redloungecapri
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘Redloungecapri’, Firstly, please accept our sincere apologies for the experienced shortfalls during your stay. This is certainly not the level of service we aim to provide our guests in representation of the hotel. We would like to reassure you all necessary implication are being reviewed into your room condition state and further action will then be taken with the...

Reviewed 3 January 2017 via mobile

We stay her for 3 nights over new year and we were very disappointed with this hotel. The rooms are old and out dated with worn out carpets. The bath in the bath room was stained from years of use and there was mold all around the tiles. To use the internet in the room was very expencive and it...

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Helpful?
Thank torykate
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘torykate’, Thank you for sparing your valuable time to write and share your feedback following your recent stay at The Twin Towers Hotel. Firstly, please accept our sincere apologies for the disappointment during your visit at our hotel. This is certainly not the level of service we aim to provide our guests in representation of the hotel. We would...

Thailand
Reviewed 28 December 2016 via mobile

Basic but food is good and prices very reasonable for a good Chinese restaurant in Bangkok. Slightly away from the main roads Fu Man Chinese restaurant is surprisingly good and a good place to have dimsum, Peking duck and even shark fin soup. The roast duck and BBQ pork mixed plate was good. Thr XO sauce pork was excellant. Yang...

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Helpful?
1Thank Avrow
Allan C, Manager at The Twin Towers Hotel, responded to this review

Dear ‘Avrow’, Thank you very much for posting such a wonderful review about your recent stay at The Twin Towers Hotel Bangkok. We are delighted to hear that you had a wonderful experience at our Chinese restaurant, Fu Marn Lau. We have shared your comments with our team and they are very happy to read your comments. We look forward...

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Deluxe Double Twin Room (39)
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Deluxe Suite (77)
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Executive Double Twin Room (46)
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Junior Suite (69)
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Pool (34)
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Superior Double Twin Room (52)
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The Hotel (42)

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Twin Towers Hotel

Address: 88 Rong Muang | Patumwan, Bangkok 10330, Thailand
Region: Thailand > Bangkok
Price Range: €43 - €84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Twin Towers Hotel 3*
Number of rooms: 660
Reservation Options:
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Also Known As:
The Twin Hotel
Twin Hotel Bangkok
Twin Towers Hotel Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from The Twin Towers Hotel staff and other travellers.
1 question
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Questions? Get answers from The Twin Towers Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the best view is on the 8th floor at the south of hotel”
 of 5 bubbles Ruthkoon, 18 Mar 2017 | Read review
“I stay at 12th floor which is very spacious room”
 of 5 bubbles Indrahandoyo, 25 Jul 2016 | Read review
“Higher up rooms are away from the pool and I would assume have less noise. We never had a problem either way.”
 of 5 bubbles KyleStyleTravel, 17 May 2016 | Read review
“Probably, the higher the better”
 of 5 bubbles Gingeriana, 28 Jan 2016 | Read review
“rooms away from the elevators are best. Pool view is quieter”
 of 5 bubbles 41matthewk, 22 Mar 2015 | Read review
5 of 5