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The Westin Grande Sukhumvit

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#70 of 844 Hotels in Bangkok
Certificate of Excellence
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The Westin Grande Sukhumvit
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1,841 Reviews from our TripAdvisor Community

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Showing 1,337: English reviews
Southampton, United Kingdom
Reviewed 3 days ago NEWvia mobile

I stayed for business and was disappointed with the arrival as I'd arranged an early check in before arrival only to be told it wasn't possible when I arrived. I had to get changed in a small changing room in the gym which was very busy. The rooms were ok, comfortable with a nice shower and large. Cleaning was very...

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Helpful?
Thank Jamsimsafc
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Jamsimsafc, Thank you very much for your feedback. Though I am very happy to read that you enjoyed our convenient location and also our rooms, I regret that we were not able to fully meet your expectations. We always try our best to make an early check-in possible, but sometimes we fail due to limited availability. Please accept our...

Singapore
Reviewed 4 days ago NEW

My usual go-to hotel while I'm in town for business. + SPG status always readily recognised and upgrades given + Fantastic location; just next to BTS and MRT and the Terminal 21 shopping mall + Rooms are big and well-appointed, and although the design isn't modern anymore by today's standards, all the mod cons you need are still available +...

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Helpful?
Thank vade27
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear vade27, Thank you very much for the great review of The Westin Grande Sukhumvit, Bangkok here on TripAdvisor. We are glad to read that you enjoyed our location, which is indeed very convenient for all kind of travelers. Also, thank you for highlighting us as a good business hotel. It is our pleasure to be your host, whenever you...

Sydney, Australia
Reviewed 5 days ago NEW

Great stay and the thing that made this stay was the staff. Everyone from the door person, checkin, bartender, housekeeping and restaurant staff were extremely friendly, polite and professional. Very conveniently located a short walk from Asok BTS, this hotel is a great choice in the Sukhumvit area. The Terminal 21 mall and excellent Pier food court is next door...

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Helpful?
Thank xcapee
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear xcapee, Thanks a lot for your feedback regarding your recent stay at our hotel. And thank you also for commending on the courteous service of our associates. A hotel can only be as good as its staff and I’m happy to read my team took good care of you. I will gladly share your feedback with them. We look...

Reviewed 6 days ago NEWvia mobile

I had the pleasure of staying in the hotel for 4 nights and satisfied with my stay, Enjoyed the food, drink and the very friendly service from the staff . I am already looking forward to coming back to this great place! Enjoyed! Thanks

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Helpful?
Thank Meenu M
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Meenu M, “Thank you”? Actually we have to thank you for choosing our hotel and for posting such a fantastic review here on TripAdvisor. We know there are plenty of hotels in Bangkok and it makes us proud to read that we are your preferred base in this city. Thank you very much for your loyalty, we really appreciate...

Irvine, California
Reviewed 1 week ago

I have stayed at this hotel many times. My last stayed was no different. The hotel’s location is terrific. It’s close to BTS, MRT, shops, and entertainment. The hotel’s staff are exceptional. They always provided the service with a smile. The Executive Lounge’s staff were also exceptional. They were very courteous, helpful, friendly, easy to talk to, and they make...

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Helpful?
Thank Seth N
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Seth N, We are very glad to hear that our Westin services impressed you. Your compliments inspire us to keep improving as we continue moving forward. I will gladly pass your comments to our concerned associates, especially our Westin Executive Lounge team. They will be over the moon to see their department mentioned in your review. We hope to...

Reviewed 1 week ago

Their staff is excellent and have been there since last 18 years everyone take pride in their work. Excellent Breakfast Hotel is located in shopping Area close to train station Try their spa and Gym. Also get hotel taxi for airport

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Helpful?
Thank Sham A
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Sham A, Thank you very much indeed for sharing such a lovely review of your recent experience at The Westin Grande Sukhumvit, Bangkok and for being such a loyal customer since the last 18 years. We really value your support and are delighted to hear our warm-hearted service made a positive impression during your stays. We hope to welcome...

vancouver, canada
Reviewed 1 week ago via mobile

Stayed on New Years Day 2017 with my wife and kids. Lobby very underwhelming for a large hotel . Paid a very high rate considering what we received. Pleasant check in with prompt service. Room was fine and had all the amenities. Pool area was nice and had cool lighting features at night. Morning buffet was borderline horrible. The Westin...

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Helpful?
1Thank jeffpry
Management response:

Dear Jeffpry, Thank you very much for taking the time to review our hotel. As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. We are grateful for your wonderful comments with our hotel facilities and Thank you also for highlighting points for improvements at the Breakfast during New Year we don’t...

Newport, United Kingdom
Reviewed 1 week ago

I stayed for a 2 day business visit and haven't got a bad word to say. The location is superb, right in the centre of Bangkok. It took 30 minutes in a taxi from the airport in the early afternoon. There is a very nice shopping mall directly opposite called Terminal 21 together with a nice Argentinian steakhouse called El...

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Helpful?
Thank Celtic_traveller165
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Celtic_traveller165, Thank you very much for your fantastic 5-star review and for highlighting so many aspects of your stay with us, like the convenient location, professional staff and spacious guest room. I’ll gladly share your comments with my team, especially with our Concierge staff. We appreciate you taking the time to recommend us to other travelers looking to enhance...

Cumming, Georgia
Reviewed 1 week ago

We got the Taste of Japan option, which happened to be the best deal I've found in a hotel this nice. We were surprised to receive two full, 4 course Japanese dinners at Kisso, instead of only one. The breakfast buffet was also included. The fruits were amazing on the buffet. We also received a complimentary mango and sticky rice...

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Helpful?
Thank csxdog
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear stephendcosby, Thank you very much for visiting our Japanese Restaurant "Kisso" and you review here on TripAdvisor. I am thrilled to read your comments about our Restaurant & hotel overall and that you found our “Taste of Japan” package the best deal you have found in a hotel. I will pass on your great feedback to the team and...

Hong Kong, China
Reviewed 1 week ago via mobile

We stayed in Westin back in September 2016 for a 1 night stay. The hotel itself was good with all the facilities a Westin should have such as large swimming pool, gym, bars and also Executive lounge. The hotel staff was also really great, always making their best to provide hotel guests a great customer experience. The only thing we...

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Helpful?
1Thank Laurent P
StarwoodReviewTeam, General Manager at The Westin Grande Sukhumvit, responded to this review

Dear Laurent P, Thank you for letting us know how we scored for you. While we are very happy to hear that we were able to meet your expectations regarding our large Swimming pool, Westin Workout, Zest Bar & Terrace and Westin Executive Lounge – we really regret that we were not able to meet your expectations regarding our facility...

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the Westin difference at The Westin Grande Sukhumvit, Bangkok, a contemporary retreat in the heart of the city’s thriving business and entertainment district. The hotel is steps from the BTS Asok skytrain and MRT Sukhumvit subway stations ensuring guests are moments away from the city’s best shopping, vibrant nightlife, and unique cultural attractions. ... more   less 

Additional Information about The Westin Grande Sukhumvit

Address: 259 Sukhumvit 19, Sukhumvit Road, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: €109 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Grande Sukhumvit 4.5*
Number of rooms: 363
Reservation Options:
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Also Known As:
The Westin Grande Sukhumvit, Bangkok Hotel Bangkok
Westin Bangkok
Bangkok Westin
Hotel Style:
#45 Spa Hotel in Bangkok
#48 Business Hotel in Bangkok
#63 Luxury Hotel in Bangkok
#114 Romantic Hotel in Bangkok
#118 Family Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grande Sukhumvit staff and other travellers.
18 questions
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Mississauga, Canada
5 months ago
Perth, Australia
Los Angeles, California

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Questions? Get answers from The Westin Grande Sukhumvit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sky-train outside the front entrance”
 of 5 bubbles balc90, 1 Jan 2017 | Read review
“If you are spg member, do ask for spg floor”
 of 5 bubbles RogerCKH, 27 Dec 2016 | Read review
“Ask for a high floor”
 of 5 bubbles 128bradleyp, 27 Dec 2016 | Read review
“Higher floors have great views. My husband is a SPG member so our room was on the 24th floor. Beautiful views.”
 of 5 bubbles KowsiliaU, 21 Dec 2016 | Read review
“Ask for rooms between the 15-19 floor which are normally for member customers”
 of 5 bubbles 555vivekv, 19 Dec 2016 | Read review
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