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Royal Orchid Sheraton Hotel & Towers

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#68 of 849 Hotels in Bangkok
Certificate of Excellence
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Royal Orchid Sheraton Hotel & Towers
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4,200 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Orchid Sheraton Hotel & Towers
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Showing 2,857: English reviews
Shanghai, China
Reviewed 28 October 2013

We stayed in Royal Orchid Sheraton Hotel & Towers twice last year, The location is some distance from the city center but the ggd thing is that it is just located along the river. The hotel offer free shuttle boats to subway and you could have a nice trip on the boat. The service is good, especially to SPG Platinum...

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Helpful?
1Thank KelvinZhang
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear KelvinZhang, It’s great to hear you enjoyed your stay by the riverside. I hope to have the pleasure of welcoming you back again in the near future, Best regards, Claire D.

Manila, Manila, Philippines
Reviewed 28 October 2013

This is not our first time to visit Bangkok but this time we decided to say in this hotel and no regrets whatsoever. We stayed at Royal Orchid Sheraton from 24th October until 27th October 2013. It was really an awesome experience for me and my boyfriend. We were on the 27th floor, an executive lounge. Our room had a...

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Helpful?
Thank Jacque P
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Jacque P, Many thanks for taking the time to post this nice review on Tripadvisor. We are delighted to hear that you had a memorable stay and enjoyed the Towers Lounge experience and services.We do hope to see you again on your next trip to Bangkok. Kind regards, Claire D.

Majorca, Spain
Reviewed 24 October 2013

This was a special anniversary trip for us. We,re 'Sheraton preferred guests' as we,ve stayed in other Sheraton Hotels and like them. .. it wasn't high season and the Hotel didn,t seem busy.but the lack of staff made the hotel seem very impersonal.. this doesn.t need to be the case in a large hotel. Our room was bland,drab and basic..ok...

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Helpful?
3Thank lorras31
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear lorras31, Many thanks for taking the time to share your experience with us. I do regret to hear that our services did not live up to your expectations during your recent visit to Bangkok and would like to apologize for the shortfalls you encountered. Please rest assured that this is not the level of service we pride ourselves in...

Chester, United Kingdom
Reviewed 23 October 2013

I have read a lot of reviews on trip advisor and this one I did some research on and to be fair this hotel was everything that everyone said it was top quality and brilliant service. We went on a speed boat to see the canal and some temples which can be organised by the hotel it was an hour...

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1Thank Justine J
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Justine J, Thank you very much for sharing your feedback with us and for choosing to stay with us on your recent visit to Bangkok. I hope to welcome you again in the near future. All the best, Claire D.

Bali, Indonesia
Reviewed 23 October 2013

This was our first visit to Bangkok so decided to stay on the river as we were told it would be quieter than staying in the shopping or restaurant districts. Being SPG (Starwood Preferred Guest) members we chose to stay at the Sheraton and see how it compared to others. This is an old hotel that is in need of...

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2Thank CHOOKIE6281
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Craig80361, Many thanks for taking the time to share your experience with us. I do regret to read you encountered shortfalls during your recent stay with us and that some of your expectations were not met. I have shared your compliments and improvement points with our team for further actions. I do hope to have the opportunity of making...

Madrid, Spain
Reviewed 22 October 2013

Good quality bed and pillows, delicious breakfast, there was even a tree of marmalades with all possible options! The best experience is the amazing view if you are in one of the top floors!! Quiet and restful up there!! Very nice staff. At the basck entrance you get direct access to the ferrys and there is a stop right there,...

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Helpful?
Thank RebecaGutierrez
Claire D, Online Marketing Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear RebecaGutierrez, Many thanks for leaving such a kind review on Tripadvisor. I am delighted that you found our breakfast delicious and full of options and I could not agree more on the amazing views. I hope to see you back here soon and wish you safe travels in the meantime. Kind regards, Claire D.

Singapore, Singapore
Reviewed 18 October 2013

Stayed here a couple of times in the last few years for both business and leisure with consistently good experiences every time. Situated by the river where you can enjoy breakfast by the river or go for a dinner cruise along the river to see the beautiful Wat Arun or Temple of Dawn. The restaurants, meeting facilities and service within...

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Thank Y880
Newcastle
Reviewed 18 October 2013

Stayed here for 2 nights and this was my first visit to the hotel. It is clean, modern and in a good location. It is huge however and a bit impersonal, although it is probably unfair to criticise it on that account. It was very reasonably priced and my only complaint is having to pay for wi-fi in the bedroom....

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2Thank denspark
Whangarei
Reviewed 17 October 2013

We booked a river view room and paid a little extra to use the 27th floor lounge room as advised and recommended by Nimrod at reception We found staff and service to be of an excellent standard and recommend the hotel as it is also situated in a position to suit the public transport systems Mike and Marian New Zealand

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Thank Mike P
Sydney, Australia
Reviewed 17 October 2013

I like to compliment the excellent service of the staff and food quality of the hotel. My meetings were pretty much held in the hotel during my 5 days visit. Surprisingly, we very much enjoyed the high quality food selection particularly in Thara Thong and Feast (for buffet selection). It's also particularly enjoyable to have Beatles live band in the...

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Thank ShanShanSJ

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Deluxe Premier Twin Room (27)
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Garden Pool (19)
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Junior Suite (27)
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Royal Orchid Suite (36)
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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Feast
Feast
Cuisines: Sushi, Asian, Thai, International, European
Riverside Grill
Riverside Grill
Cuisines: Seafood, Grill, European
Giorgio's
Giorgio's
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 

Additional Information about Royal Orchid Sheraton Hotel & Towers

Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: €82 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Reservation Options:
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton
Hotel Style:
#39 Romantic Hotel in Bangkok
#43 Spa Hotel in Bangkok
#44 Family Hotel in Bangkok
#53 Business Hotel in Bangkok
#61 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Royal Orchid Sheraton Hotel & Towers staff and other travellers.
54 questions
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Questions? Get answers from Royal Orchid Sheraton Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River View”
 of 5 bubbles noic2015, 22 Mar 2017 | Read review
“Ask for a high room it gives a better view of the river and become an SPG member it offers so many extra facilities.”
 of 5 bubbles gillyc33, 15 Mar 2017 | Read review
“Definitely get a river view on a upper floor”
 of 5 bubbles 545kerried, 9 Mar 2017 | Read review
“personallu I think the higher you are the better and ask for a river view and you won't be dissappointed.”
 of 5 bubbles patmhooper12, 9 Mar 2017 | Read review
“The rooms with River and city views are indeed worth it”
 of 5 bubbles ScotsNomad2014, 8 Mar 2017 | Read review
5 of 5