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JW Marriott Hotel Bangkok

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Traveller (1552)
Room & Suite (666)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Offers from JW Marriott Hotel Bangkok
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,158)
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2,747 results
Traveller rating
2,012
519
150
33
33
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2,012
519
150
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33
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All reviewsthe executive loungenew york steakhousechef cindylounge staffnana plazaspecial thanksplatinum memberhome away from homefitness centerexcellent hotelbts stationanjaporfongnamitsukan
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671 - 675 of 2,747 reviews
Reviewed 2 May 2017 via mobile

My third trip to Bangkok and first to this hotel. Upgraded to executive floor and service was excellent. Every staffer was pleasant and helpful, especially Kwang, Natty and Fong. Check-in, bell service and concierge were all pleasant, and breakfast in the executive lounge was all...More

Thank Matt K
Response from Chris-JWBKK, Manager at JW Marriott Hotel BangkokResponded 7 May 2017

Dear Matt K, We are glad you will be staying with us again in the future and look forward to welcoming you back. The Executive Lounge is an excellent way to enjoy the hotel and bustling city of Bangkok. Thank you for highlighting the departments...More

Reviewed 2 May 2017

Bedroom is a little dated with carpet that was too worn-out for a 5-star standard hotel. Also the shower water pressure was far too low for any well refreshing bath. The saving grace for this hotel was that it has one of the best breakfast...More

Thank chm0h
Response from Chris-JWBKK, Manager at JW Marriott Hotel BangkokResponded 4 May 2017

Dear chm0h, Thank you for staying with us and for posting about your stay. We do hear you and are in design phase for a make over as you have mentioned, and thank you for highlighting our exceptional staff and Marriott Café breakfast. We look...More

Reviewed 2 May 2017 via mobile

I am a frequent business traveler staying in hotels all over the world, rarely do I feel compelled to leave a review. I recently stayed at the JW Marriott in Bangkok and after excellent service I wanted to write a review. A special call out...More

Thank David R
Response from Chris-JWBKK, Manager at JW Marriott Hotel BangkokResponded 7 May 2017

David R, thank you for taking the time to leave this review and for calling out Pat and the girls of the Executive Lounge for their excellent hospitality skills - they will all be rewarded through our guest recognition program thanks to you. We all...More

Reviewed 1 May 2017

One night stay and I prefer to not write reviews on such short visits, but in this case the good isn't going to get better and same can be said for the not so good. Great staff in executive lounge and I hit BBQ night...More

Thank forfun1
Response from Chris-JWBKK, Manager at JW Marriott Hotel BangkokResponded 4 May 2017

Dear forfun1, Thank you for sharing your experience with us and fellow travelers, we appreciate the feedback as it gives us a better insight into guests stays and areas we do not see from a guest point of view. We do have the same tissue...More

Reviewed 1 May 2017 via mobile

We stayed here several times in recent years but it this year we started wondering whether we will come back in the foreseeable future. It seems the place has seen its high times and even the motivated and friendly staff is not enough to put...More

1  Thank hitman_1967
Response from Chris-JWBKK, Manager at JW Marriott Hotel BangkokResponded 4 May 2017

Dear hitman_1967, It is with much regret to read about your experiences here and how we did not meet our previous levels of service excellence that you had come to expect and enjoy whilst staying with us. As a hotel we have met and discussed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$173 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Bangkok
#14 Spa Hotel in Bangkok
#18 Luxury Hotel in Bangkok
#30 Romantic Hotel in Bangkok
#46 Family Hotel in Bangkok
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$173 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Bangkok
#14 Spa Hotel in Bangkok
#18 Luxury Hotel in Bangkok
#30 Romantic Hotel in Bangkok
#46 Family Hotel in Bangkok
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
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Traveller (1552)
Room & Suite (666)
Dining (206)
Pool & Beach (83)
Business Centre & Event Rooms (54)
Amenities (27)
Family and Play Areas (1)
Nearby
Sukhumvit
With a mix of shopping malls, hip bars and food stalls
lining both sides of Thailand’s longest road, you’ll
rarely encounter a dull moment along Sukhumvit. While
the main road itself doesn't offer a lot in terms of
entertainment, it's the adjoining 'sois' (alleys)
where the magic happens. Popular spots are soi 11 for
a lively night out, soi 4 for naughty nightlife and
soi 21 for world-class shopping at Terminal 21. It's
...More
Questions & Answers
Ask a question
jadams3211
9 March 2018|
AnswerShow all 2 answers
Response from EkJWBKK | Property representative |
Dear jadams3211, Thank you for your membership. Marriott Platinum Elite Member gets complimentary access to the Executive Lounge. We look forward to welcoming you to JW Marriott Hotel Bangkok. Sincerely, Ek Wongleecharoen
0
Votes
Tunge I
12 November 2017|
AnswerShow all 4 answers
Response from 995aa2222 | Reviewed this property |
Yes it does. When you book your room specifically ask for room with club lounge access. It will cost more than regular rooms but totally worth it — in my personal opinion.
1
Vote
KOHLAND
25 October 2017|
AnswerShow all 3 answers
Response from Chris-CY-Namdaemun | Property representative |
Dear KOHLAND, Thank you for reaching out on Trip Advisor about the hotel. We are very excited about our new room product (sample room is in the lobby for your viewing), and yes we anticipate a mid December completion for... More
0
Votes
Room Tips
"near nana and having a wide city view"
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"Suite 2223"
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"Ask for a corner room away from elevators."
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"Hotel is very quiet. Very safe!"
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