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4 Sukhumvit Road, Soi 2 Khwaeng Khlong Toei, Khet Khlong Toei, Bangkok 10110 Thailand
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Hotel Bangkok
Updated 12/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#45 of 1,494 in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
JW Marriott Hotel Bangkok is a 5-star accommodation committed to providing refined luxury at every turn. Located in the lively city centre of Bangkok, just a short distance from the BTS SkyTrain, our hotel enables you to discover Thailand's capital city in unforgettable fashion. Beautifully renovated accommodation boasts sumptuous decor, marble bathrooms and a host of modern amenities. Visit one of our extraordinary on-site restaurants for fresh sushi, sizzling steaks, mouthwatering Chinese fare and more. Our 5-star hotel also features a peaceful spa and a modern fitness center. Those planning events in Bangkok will be impressed with our versatile venues, attentive planning services and customizable catering. If you're interested in exploring, our city centre location places attractions including Terminal 21 and Siam Paragon well within your reach. We look forward to making your stay in Thailand truly remarkable at the JW Marriott Hotel Bangkok.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Shuttle bus service
Valet parking
Paid public parking on-site
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Snack bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Soundproof rooms
Bathrobes
Safe
VIP room facilities
Iron
Laptop safe
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Arabic, Chinese, German and 4 more
Hotel links
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4709Reviews58Q+A100Room tips
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Patrick Ma wrote a review Today
China28 contributions16 helpful votes
+1
This time stayed JW Marriott Hotel Bangkok almost 2 months.Honestly I don’t want to leave it when I had to come home. As I stayed longer and longer I found it to be excellent. Every facility in this hotel is very comfortable,you can always find hotel staff very kind at any place,like Lobby,restaurants,gym,club lounge, It was an overall awesome experience.Special thanks Kenny from Sales team,gave me a value rate of stay.
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Date of stay: April 2022Trip type: Travelled
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Ployvari wrote a review Yesterday
Bangkok, Thailand2 contributions
I would like to comlpiment to Khun Tum at BBCO.everytimes i order bakery here.i always feel impress for their service even my order that i want was not available but will coordinate with chef and calling follow up for me. And khun nittaya duty manager at frontdesk.she always keep high standard full of servicemind for me evertimes when i was came here. even this times i didn't stay here but she was came out of counter and smile and greeting even i just walk pass to looking for something. I could say that she is asset of this hotel.superb keep it up. Thank you so much khun bew front office manager khun nittaya duty manager and khun tumat BBCO.
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Date of stay: May 2022Trip type: Travelled
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Tracy L wrote a review 15 May
Long Beach, California129 contributions194 helpful votes
Past Guests have repeatedly noted the fine service of the Executive Lounge staff at this hotel. We stayed here for 6 nights and unfortunately did not get to experience this level of service, mainly because the lounge is literally maniacally chaotic, especially on weekends when local weekenders come in. In fact, lounge management has to designate 2 separate seatings for cocktail hour in the evenings. I witnessed multiple tables with plates piled high and not cleared promptly. We went there 2 separate evenings and never returned afterwards, it was such an awful scene with ZERO chance of relaxation, children everywhere, utter pandemonium. As a Titanium Elite, there was no upgraded room. In fact, the Executive Floor rooms do not match the website pictures, with space so small that you have to turn sideways to move around the writing desk and the edge of the bed. Commodes in the bathroom are fit only for a hobbit as your knees would jam into the glass shower wall in front of you and you hit your head as you stand back up. The pool is quite small for a property of this size and easily gets crowded. The crowning glory of this hotel has got to be the amazing breakfast buffet in the cafe, with multiple local ethnic food stations, a crepe station, an omelet station, fresh juice station, noodle bar, even an ice cream station. As often as I've been to Asia where this is quite common, the JWM Bangkok still stands out. The location is quite convenient between the Nana and Ploem Chit stations on the BTS Sukhumvit line.
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Date of stay: April 2022
Cleanliness
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Sleep Quality
Room Tip: DO NOT book an Executive room if you are over 5 ft 6 inches tall.
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Response from JW Marriott BKK, General Manager at JW Marriott Hotel Bangkok
Responded 3 days ago
Dear Tracyl21, Thank you for providing such detailed feedback on your recent stay with us. We are sorry to read that your Executive Lounge experience did not live up to the previous reviews. We are currently reviewing our lounge policy to ensure that all our loyal guests can enjoy a relaxing lounge experience, as what you describe it not the atmosphere we aim to provide. Our guest rooms start at 33 sqm, we're sorry if you found this to be too small. With regards to your upgrade, the hotel was running a very high occupancy during your stay period and there were no rooms available to upgrade to. We understand your disappointment and apologies once again. We were very happy to read that you enjoyed the breakfast at JW Cafe, your positive feedback has been shared with the team and was gratefully received! We pride ourselves on the expansive buffet and multiple culinary offerings so wonderful you experienced this. Tracyl21, thank you once again for your feedback and safe travels ahead. Best regards, Elliot Gould Director of Food and Beverage
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Mathew K wrote a review 14 May
2 contributions1 helpful vote
My stay at the JW Marriott Bangkok reminds me on why the Marriott brand continues to be my hotel of choice for business and vacation travel. I need to pay a big thank you to the staff in the executive lounge. Nok, Khwan, Aong, Jeen, Jimmy, Tee and of course the very special Tukta. Also many thanks to Beer in concierge. Amazing support from arranging PCR tests, assisting in flight changes etc. It’s difficult to describe the level of assistance and friendless of all staff and it’s a credit to the hotel for having this level of personnel working for them. Although my stay was only 7 days I come across across some truly amazing staff and I’m looking forward to my next visit. Thank you so much. Mat
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Date of stay: May 2022Trip type: Travelled
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NPD OK wrote a review 11 May
7 contributions
Carpark: The parking for motorbikes is full, I need to park a little bit outside for the parking lot. At the main entrance, the staff was very friendly and welcoming. The greeting was polite and very attentive. Check IN was like too many people, I need to wait on the LINE. They still maint tain the standard. I have no problem with this. The room was very modern, newly renovated, and functional. I love it. The swimming pool was fine, my daughter loved it. I was impressed with the Fitness Centre Receptionist. I went there with my daughter, 8-year-olds, I cannot follow her to the female locker. The staff went inside and took care her for me, showering and getting dressed. The Breakfast was fantastic with many selections of food even for a vegetarian as well as me. My family admired it for sure. Breakfast was excellent and no questions at all. I also tried the Chinese Restaurant. The test of the food was delectable and tasty as per JW Standard. We loved it. However, at the Manho, when I finished the meal, I requested a copy of my bill for reference. It was the wrong room number given to me. The staff was asking me to wait for a while to bring me a new and correct one. I was amazed. She just handed it to me and not said sorry for the wrong bill and my waiting time as a courtesy. She just handed it to me and gone, nothing said from her. Check OUT was fine and smooth as silk, nothing to worry about it.
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Date of stay: April 2022Trip type: Travelled
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Emily G wrote a review 10 May
6 contributions1 helpful vote
We are half way through an exceptional stay and just had to write a review now. The hotel is lovely, clean, modern, and beautifully appointed. The location is also wonderful. In the executive lounge we have had perfect service, great, food, and delicious drinks. May, Nok, and Nan, in particular, have been very attentive and helpful. We fully recommend.
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Date of stay: May 2022Trip type: Travelled
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ThubanDraco wrote a review 2 May
London, United Kingdom9 contributions11 helpful votes
We were here on long stay on business. Hotel was very quiet due to covid but staff was amazing and really appreciate their smiles and enthusiasm despite the difficult times. Hotel is a little old but rooms are refurbished recently so it’s fairly modern and comfortable. Food was the highlight with teppanyaki at Tsu-Nami one of the best in bangkok. Will look to stay again when back in bangkok
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Date of stay: June 2021Trip type: Travelled
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Shoeless1963 wrote a review Apr 2022
Maidenhead, United Kingdom163 contributions145 helpful votes
We went back to the JW for my birthday in February - sorry the review is late - and wanted just to redress the balance from our previous, less-than-excellent experience when first back in Thailand last November. This time the service was excellent, consistent and consideration was given to us to reflect our relative 'status' (hate that word, can't though find a better one) in the Bonvoy system. We'd not expected a suite as we know the hotel is 'full' of long-term guests but the manager on duty managed to release one for us and we had a lovely time as a result... and thank you for the decorations on the bed reminding me just how old I had become :-). Those who know the JW will also know that the Lounge is the highlight and this time was no exception. There were a lot of folks around from overseas - mainly the US - but they coped well and the service was very attentive... from what I recall having been squiffy on both visits, which is what one wants at the JW on one's birthday. We raided the BBCO on the way home as well, and that in itself is a little gem that seems to be coming back to its former glories. Thanks for getting back on an even keel JW and we'll be back for our anniversary next month.
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Date of stay: February 2022
Location
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Thanawat C wrote a review Apr 2022
3 contributions
Good place and great hospitality from the staff especially k.emmy (chutikarn) at the executive lounge,she is willing to do everything to please us. The variety of foods doesn’t not vary much (compare to my last visit) but the quality of the food is good.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Commute with BTS is recommended
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FLTravel_8 wrote a review Apr 2022
Florida23 contributions27 helpful votes
I stayed here twice - once in mid March for Test and Go and the second time was in mid April on the night before flying out of BKK. 1. Test and Go. Driver met me at BKK and drove me to MedPark Hospital. I had the expedited PCR test without getting out of the SUV and received the negative result about 1 hour later. I didn't even have time for a nap. Went to the Exec Lounge and had an excellent buffet dinner with unlimited alcohol. 2. Night before flying out of BKK. Was upgraded to a Junior Suite (Lifetime Marriott Platinum) and had the same dinner and booze. Excellent. Did a Zoom with Denver, CO at 0030h - very fast internet. Checked out at 4am. Bellman got me a taxi to BKK for 500B. He also gave me card with the taxi number in case I forgot anything. It cost $113 and would have included a magnificent Buffet Breakfast. Instead they gave me a Brown Bag Breakfast without my asking for it. I would be crazy to stay anywhere else.
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Date of stay: April 2022
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PRICE RANGE
US$133 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott hotel bangkok, marriott bangkok, bangkok marriott
LOCATION
ThailandBangkokSukhumvit / Khlong Toei / Nana
NUMBER OF ROOMS
441
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Frequently Asked Questions about JW Marriott Hotel Bangkok
Which popular attractions are close to JW Marriott Hotel Bangkok?
Nearby attractions include Empire Tailors (0.2 km), Ricky's Fashion House (0.1 km), and Rajawongse Clothier (0.2 km).
What are some of the property amenities at JW Marriott Hotel Bangkok?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Hotel Bangkok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Bangkok?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Hotel Bangkok?
Yes, free parking, a parking garage, and paid public parking on-site are available to guests.
What are some restaurants close to JW Marriott Hotel Bangkok?
Conveniently located restaurants include Nami Teppanyaki Steakhouse, The Silk Road, and Tsu Japanese Restaurant - at the JW Marriott Hotel Bangkok.
Are there opportunities to exercise at JW Marriott Hotel Bangkok?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does JW Marriott Hotel Bangkok have an airport shuttle?
Yes, JW Marriott Hotel Bangkok offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Hotel Bangkok?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Bangkok offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at JW Marriott Hotel Bangkok?
The staff speaks multiple languages, including English, German, Chinese, Japanese, Thai, Arabic, and Korean.