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Grand Mercure Bangkok Fortune

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#132 of 844 Hotels in Bangkok
Certificate of Excellence
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Grand Mercure Bangkok Fortune
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946 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Bangkok Fortune
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Showing 723: English reviews
Toronto
Reviewed 29 January 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank B W
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Singapore
Reviewed 26 January 2015

I am a regular visitor to Fortune Hotel and I am very pleased with the front desk officer, Ms Chirattikan and Tanny. They have always manage to make my stay to be enjoyable with their all their excellent services.

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Helpful?
Thank BrianOng78
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear BrianOng78, Nice to learn of your recent enjoyable stay and complimented on our services. Again, thank you for being one of our regulars. I shall ensure that your kind words be passed onto Miss Chirattikan and Tanny. Regards, Stanley Chan - General Manager

Reviewed 25 January 2015

We decided to upgrade for our last 2 nights in Thailand having been travelling for the past month. The room is standard 4 star, but have to say the breakfast, although plentiful was stone cold which was a disappointment at 250 baht. The internet connection was poor and we were forever being asked jto upgrade to a faster service when...

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Helpful?
1Thank Elaine H
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear Elaine H, Much regret to learn of your less than perfect stay. Notes were taken to your comments on breakfast and internet. Despite the metro station provides maximum convenient from our door, we have 3 entertainment and shopping malls at our proximity namely The IT Mall, Central Rama 9 and The Esplanade. Regards, Stanley Chan - General Manager

Reviewed 22 January 2015

I found this hotel a very luxurious hotel with wonderful staff especially the front desk supervisor Ms Chirattikan. She went out of her way to make our check in smoothly. She was also very helpful in handling our queries.

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Helpful?
Thank abdmajid
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear abdmajid, Extremely delighted to learn of your phenomenal stay and you find our hotel both classy and luxury. Thanks to your appreciation of our service through your recognition to Ms Chirattikan. Hope to have a chance to welcoming you back soonest. Regards, Stanley Chan - General Manager

Reviewed 20 January 2015 via mobile

I stayed @ 23rd floor, excellent city view, very clean, quite & well furnished rooms. No pops or any kind of night life entertainments at the hotel which let you to be relaxed & in peace. The staff are very friendly, polite & helpful. Specially front desk staff Sam, Janny, Ning, Chirattikan & Armii. Thank you all

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Helpful?
Thank Hussain A
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear Hussain A, Extremely encouraging to learn of your top rated stay over your clean, quiet and well furnished rooms. Besides giving you a peace of mind, you also found our services to be friendly, polite and helpful. I shall pass on your kind words to Front Desk Siam, Janny, Ning, Chirattikan and Armii. Hope to see you again soon....

Reviewed 15 January 2015

It was my first time in Bangkok and I had a wonderful stay at the Grand mercure bangkok fortune hotel. The rooms are big enough for 2 persons. Great beds. A very good breakfast with different food.Warm welcome at the front desk Kh. Chirattikan she is very nice and very helpful. A great pool and a nice bar for the...

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Helpful?
Thank Магомед Г
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear Магомед Г, I am pleased to read that you enjoyed our spacious room, great pool, nice bar and convenient location with MRT station at the door step. I have also taken good note of your compliment on our Reception staff, Ms Chirattikan, I will share your comment with the team and thank her for her nice and helpful service...

HOUSTON
Reviewed 10 January 2015

I have stayed in many Accor properties, and this was a nice hotel, but did not find the staff accommodating, nor understanding there guests. The room was nice bed comfortable, location fairly accessible but far from major parts of the city many may venture to, unless they have specific business in this area.m

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Helpful?
Thank Steven C
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear Steven C, Thank you for taking time to leave us a comment on TripAdvisor. I am pleased to read that you enjoyed our comfortable bed, nice room and convenient location. I will share these compliments with the team as well as your comment regarding our staff service and look for improvement. We again appreciate you sharing your concern with...

Lumberton, North Carolina, United States
Reviewed 10 January 2015

I just return to he US after staying at the Grand Mercure Fortune for 8 days. What an awesome experience I had with the staff. The showed such hospitality because they love what they do. They actually love to see their customers happy and it shows in the respectful treatment you receive from the time you arrive at the front...

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Helpful?
Thank Sandra W
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear Sandra W, Thank you for sparing your time to leave us a comment Sandra W. Pleased to read that you enjoyed our awesome experience with our staff, breakfast fit for a king ( I love how you described our breakfast ), and also our integrity. I will share your kind words with the team and thank them personally on...

Reviewed 7 January 2015

There were 6 of us traveled to Bangkok for a meeting trip over Christmas. Due to peak season, we have to pay more to stay in Deluxe room. Part of our team check-in early and I was arriving late at night. The check-in process was good and the stuff are polite and friendly. I was upgraded to Grand Deluxe room....

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Helpful?
Thank Agnes C
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear Agnes C, Thank you for your kind words regarding your recent stay at Grand Mercure Bangkok Fortune. Pleased to read that you enjoyed our polite and friendly service from Reception, complimentary upgrade, excellent amenities, convenient location, and our surprise gift for Xmas. I am also happy we were able to return your camera to your safe hands. I will...

Hvar, Splitsko-Dalmatinska, Croatia
Reviewed 7 January 2015

The hotel was great!! The staff is very friendly,polite and helpful most of all the reception help t us a lot. The hotel itself i excellent its has a nice swimming pool and gym,and is in a great location.

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Helpful?
Thank Ive G
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear Ive G, Pleased to read positive comment, glad you liked our helpful and polite hospitality and also our gym and swimming pool facilities. I will share your kind comment with the team and thank them personally on behalf of you. It was our pleasure having you at our hotel, and we look forward to welcoming you again. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Rises 26 floors, Grand Mercure Bangkok Fortune is annexed to Fortune Town, IT Mall and the new Grand Central Rama 9 modern shopping mall. Enjoy easy access to expressways. MRT station (subway) at doorsteps. All 400 tastefully furnished bedrooms are equipped with individual controlled aircon, bathtub and/or shower, minibar, electronic safe, movie & satellite tv channels, IDD & internet service. Massage, sauna & outdoor pool on podium floor. 24-hour room service plus a choice of fine cruisines: Chinese, Japanese and international dishes. 3 Buffet meals available plus options on a-la-carte from noon. ... more   less 

Additional Information about Grand Mercure Bangkok Fortune

Address: 1 Rachadaphisek Road | Fortune Town, Bangkok 10400, Thailand
Region: Thailand > Bangkok
Price Range: €70 - €89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Bangkok Fortune 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Grand Mercure Fortune Bangkok Hotel Bangkok
Grand Accor Fortune Bangkok
Hotel Style:
#92 Business Hotel in Bangkok
#112 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Bangkok Fortune staff and other travellers.
5 questions
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Questions? Get answers from Grand Mercure Bangkok Fortune staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms that are not facing Central Rama 9 mall”
 of 5 bubbles kaixiongronalds, 29 Dec 2016 | Read review
“Grand Deluxe Room”
 of 5 bubbles EricTan77, 18 Nov 2016 | Read review
“Higher floor and front side of the hotel offer better views of the city of Bangkok”
 of 5 bubbles thanompornl, 4 Nov 2016 | Read review
“Room quality is good”
 of 5 bubbles danielloh99, 3 Nov 2016 | Read review
“Suites are good with a lounge Bar facility. Rooms in the higher floors are better.”
 of 5 bubbles Srinu_63, 6 Oct 2016 | Read review
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