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Grand Mercure Bangkok Fortune

1,108 reviews
#131 of 896 Hotels in Bangkok
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Traveller (511)
Room & Suite (192)
Dining (37)
Overview
  • Excellent36%
  • Very good43%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“mrt station”(73 reviews)
“phra ram”(30 reviews)
“shopping mall”(61 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,108)Write a Review
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21 - 25 of 846 reviews
Reviewed 15 December 2017

This is a perfectly good place: excellent Thai hospitality, adequate rooms (slightly dated, but no problem), located very conveniently for offices and for public transport out to the airport. The main road outside is busy 24 hours a day, and even with windows shut I...More

Thank Tadashii66
Response from GeneralManager-GMFB, General Manager at Grand Mercure Bangkok FortuneResponded 17 December 2017

Greeting from Grand Mercure Bangkok Fortune, Thank you very much for review, showing you enjoyed your experience with us. You are right; we are located in the heart of the Business District with many malls around and modern architecture, which is one of the charms...More

Reviewed 13 December 2017

On my arrival, my first impression wasn't the best. The first thing they mentioned was that if two people were checking in, that we probably had to pay more, because it only said one person in the booking. I was surprised, because the room can...More

Thank AstridHunt
Response from GeneralManager-GMFB, General Manager at Grand Mercure Bangkok FortuneResponded 15 December 2017

Dear Astrid, Thank you for sharing your detailed feedback with us. We do apologize for the several levels of emotions you encountered during your check-in and the confusion regarding your booking for 2 people. Also we unfortunately had some technical issues in our system with...More

Reviewed 4 December 2017 via mobile

This is the second time I have stayed as this hotel, and I now feel as though it is a home away from home. The staff are fantastic,(special mention to Executive floor staff, Oil, JC, Yok, Fiast, Earth!), and the location is so handy as...More

Thank rwa25
Response from GeneralManager-GMFB, General Manager at Grand Mercure Bangkok FortuneResponded 6 December 2017

Greetings from Grand Mercure Bangkok Fortune! Thank you very much for taking the time to write this review and to share how satisfying your experience was. We are happy to learn that you decided to stay a second time with us and that it was...More

Reviewed 3 December 2017

I never had complaints on this hotel but this time it is different. The pillow cases had a certain smell (like hair cream) that I had to request for it to be changed. Even after the change, there was still a slight smell and I...More

Review collected in partnership with Accorhotels.com
Thank gus_heng_sg
Response from GeneralManager-GMFB, General Manager at Grand Mercure Bangkok FortuneResponded 5 December 2017

Dear gus_eng_sg, Thank you for sharing your feedback about your last stay with us. We feel very sorry about the experience you encountered with your pillows. Be sure our Housekeeping and Room departments have been immediately informed. For any issue, request or simply to express...More

Reviewed 28 November 2017

I stayed here for two nights on business trip. As noted by others the rooms are in need of renovation with minor chips on tiles and walls. I can live with that, however what is disappointing I the tear in the sheet on my bed...More

Thank Bearded_Beast
Response from GeneralManager-GMFB, General Manager at Grand Mercure Bangkok FortuneResponded 30 November 2017

Greetings from Grand Mercure Bangkok Fortune, Thank you for taking the time to describe your experience. The main part of our hotel was renovated, but unfortunately it was not the case for the room you stayed in. We apologize about that. Also we took note...More

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134567170
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$87 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Business Hotel in Bangkok
#114 Luxury Hotel in Bangkok
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$87 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Business Hotel in Bangkok
#114 Luxury Hotel in Bangkok
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (511)
Room & Suite (192)
Dining (37)
Pool & Beach (19)
Questions & Answers
Ask a question
Tashi T
27 December 2017|
AnswerShow all 8 answers
Response from eric k | Reviewed this property |
Should not be allowed, May request the hotel front desk attendant to assist you .
1
Vote
Ethan S
14 January 2017|
AnswerShow all 6 answers
Response from Paul_from_Surrey_BC | Reviewed this property |
Not sure when it was built. However, I have been patronizing this hotel for more than 10 years. It went through a major upgrade three, four years ago. Most of their rooms look updated, hardwood floor, tasteful wall paper... More
0
Votes
sarandamark
7 January 2017|
AnswerShow all 6 answers
Response from General_Manager10400 | Property representative |
Good morning from Bangkok! The are where the hotel is located is referred to as the new Central Business District. It is a very dynamic part of town with many new and exciting developments on the doorstep. The hotel is... More
0
Votes
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12
Room Tips
"all rooms are equal clean and a nice size"
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"get high for a good view"
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"I stayed at high floor (18th) which is good to see the night view of BKK"
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"Very good location to the nearest MRT station. Good access to eateries and malls."
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