We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Expedia.com
Hotels.com
Novotel
Booking.com
Orbitz.com
Priceline
View all 11 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (3314)
Room & Suite (571)
Dining (446)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 14/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Bangkok Platinum Pratunam
Updated 14/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 1,496 in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Blending comfort and technology, Novotel Bangkok Platinum is the perfect choice for your next holiday or business trip. Located in Bangkok's vibrant fashion & shopping district, the hotel is on top of the Platinum Fashion Mall, a short walk from CentralWorld, Siam Square & Siam Paragon, connected via Bangkok Skyline to BTS station Chidlom and a quick drive from the airport railway link. Featuring 288 well designed rooms, Novotel Bangkok Platinum offers two bars and one international restaurant "The SQUARE", three meeting rooms & one ballroom, free Wifi internet & Imac corner, outdoor infinity swimming pool, wellness & fitness center as well as access to an indoor secured car park.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Kids stay free
Valet parking
Wifi
Paid internet
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
On-demand films
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Chinese, Filipino, Thai

Location

Full view
100Great for walkers
Grade: 100 out of 100
320Restaurantswithin 0.5 km
52Attractionswithin 0.5 km
5503Reviews140Q+A100Room tips
Traveller rating
  • 3,459
  • 1,581
  • 331
  • 66
  • 67
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Enter Sandman wrote a review Yesterday
Bangkok, Thailand5 contributions1 helpful vote
Super delicious dessert at lobby lounge. I ordered chocolate dome. It looks really nice and delicious. This lobby should be coffee & dessert cafe Also the waiter, khun Thep, he was nice and friendly. Only him working alone but still gave me good service.
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Joshua G wrote a review 23 May
1 contribution
Awesome place to hang out and drink with family or friends. Have an amazing view of the skyline of Bangkok pratunam in the heart of Bangkok! Love this place will recommend anyone staying at Novotel pratunam! Friendly staff!
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
armanchan wrote a review 17 May
5 contributions
The room when i check in smell bad, and already ask for change room but the reception say full. Check in time so long and the staff is rude and very very unhealpfull, never found this services at Accor Hotel. Bathroom Amenities only provide soap, shower gel and shampoo only. Only concierge staff is really very helpfull and quick response. Hot water have to wait for a while
Read more
Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Thitiporn C wrote a review 16 May
1 contribution
+1
The hotel good location, nice view, convenient close to very things. Staff good service by Garfield at bar 9 View Bangkok. But happy hours at the lobby less choice. Breakfast was so good. The room clean. Room rates little bit expensive.All Good
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Sophia.A.E wrote a review 16 May
2 contributions
A wonderful evening spent at this lovely rooftop bar. Garfield, the barman, looked after us and even sang happy birthday to me and gave me a free cocktail! Great cocktails and good vibes, as well as having an amazing view and good music, would definitely recommend when in Bangkok! Try and come when the sun is setting and you’ll grab a lovely view of it!
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Alpen209 wrote a review 14 May
Zurich, Switzerland44 contributions52 helpful votes
Stayed 5 nights in April as ALL Diamond member. The hotel was fully booked so no upgrade. Excellent location is the best thing about the hotel. Room is clean and as standard for Novetel. Executive lounge offering of food and drinks are quite limited. The Let's relax spa is nice
Read more
Date of stay: April 2022
Location
Service
Sleep Quality
Helpful
Share
Fireball14017 wrote a review 14 May
260 contributions363 helpful votes
+1
We stayed 2 nights here on the 23rd floor. We did stay here earlier this year and this was the reason for returning. However, a male receptionist who booked us in said that the original room we booked ( I asked for the same room overlooking the park ) was not available but he would upgrade me to a bigger and better room. I thought great and accepted. He also wanted an additional 1000 baht for the key card which I thought rather odd as I had already paid in full in advance for our stay. On getting to our room it was identical in size and spec as the lesser room we had when we stayed in January last. So the " Upgrade " was a scam or just in the imagination of this character on reception. I was too tired to bother going back down to reception and complaining about it or him - so we remained. The hotel is mostly pretty good apart from one or two niggles namely: Towels in the bathroom not enough and certainly not big enough to dry even the smallest body. The ones supplied were small and old. No shower gel and no toothpaste or toothbrushes supplied. The bed was very comfortable and the view over the park was amazing. The storage cupboards with safe; and tea and coffee and fridge were all first class as you would expect. Water was provided too. The air conditioning was a little noisy at night though. We did not have the time to use the rooftop pool unfortunately but it is very clean and great to relax by with the nearby bar. Breakfast (self serve) is just average but expensive for what you get. It's an additional 350 Thai baht per person. Considering the Novotel Platinum is quite expensive for the nightly rate anyway - we think that breakfast should be included in the nightly rate. The Bangkok Pullman Hotel has a far better and more comprehensive breakfast than this Novotel Platinum it has to be said. The concierge service is a little disorganised in that when we checked out they gave us a sticker with dots on and presumably our room number. Reception is on the 6th floor and they operate a 2 lift arrangements for rooms from the reception area upwards, and a separate lift to the ground floor where the concierge and main street entrance is located. It's crazy design. How they get around fire regulations here I really don't know. Anyway the concierge couldn't find our bags which was very worrying for a fair few minutes. Having said all this - we would stay again
Read more
Date of stay: May 2022Trip type: Travelled
Room Tip: In a busy part of Bangkok - so appalling traffic. Taxis are good though but leave plenty of time...
See more room tips
Helpful
Share
Pritish S wrote a review 13 May
Kolkata (Calcutta), India8 contributions
What a great place to stay, they take extra care when you are with family. Ita must come, for its location and services at Reception , sales and Food and Beverage are amazing Great work by Kim at Sales, Pop at Front Desk and Nancy at Food and Beverage.
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Jason wrote a review 13 May
Singapore, Singapore3 contributions
Best hotel and best staff in the bar. He name is garfield and alex. Very cheerful and good in response to customers. Do visit them in the bar and they will serve you with the whole heart. I will visit them every year whenever I can. No regret with this hotel and bar. Especially the the staffs with the great service in the bar
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
HEINE K wrote a review 11 May
1 contribution
Great view with intimate experience . The bartender was really helpful and friendly. Thank you to all the staffs, especially Khun Alex and Khun dream was very helpful. Definitely will recommend this place Affordable bar at the heart of Bangkok ✨✨✨
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Previous
123456
PRICE RANGE
US$56 - US$92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel bangkok platinum hotel bangkok
LOCATION
ThailandBangkokSiam / Pratunam (Watergate) / Thanon Phetchaburi / Chidlom / Pathum Wan / Makkasan / Downtown Bangkok
NUMBER OF ROOMS
288
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Novotel Bangkok Platinum Pratunam
Which popular attractions are close to Novotel Bangkok Platinum Pratunam?
Nearby attractions include RJ Fashion (0.1 km), Alex's Fashion Tailor (0.1 km), and CRU Champagne Bar (0.3 km).
What are some of the property amenities at Novotel Bangkok Platinum Pratunam?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Novotel Bangkok Platinum Pratunam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Bangkok Platinum Pratunam?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Novotel Bangkok Platinum Pratunam?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Novotel Bangkok Platinum Pratunam?
Conveniently located restaurants include The Berkeley Dining Room, The Mulberry Chinese Cuisine, and Red Sky.
Are there opportunities to exercise at Novotel Bangkok Platinum Pratunam?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Bangkok Platinum Pratunam have an airport shuttle?
Yes, Novotel Bangkok Platinum Pratunam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Bangkok Platinum Pratunam have airport transportation?
Yes, Novotel Bangkok Platinum Pratunam offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Novotel Bangkok Platinum Pratunam located near the city centre?
Yes, it is 0.8 km away from the centre of Bangkok.
Are any cleaning services offered at Novotel Bangkok Platinum Pratunam?
Yes, dry cleaning and laundry service are offered to guests.