Simply one of the best hotel in bangkok. Room is modern, clean, quiet and comfortable. All of their staff are very helpful especially Mr. Copper from front team. I would recommend this hotel to everyone.
My first impression when I walked into Sindhorn Kempinski Hotel Bangkok was the decoration. The lobby is beautiful and decorated tastefully. The scent was invigorating and welcoming. The rooms were fully stocked daily and there was also a kitchen that includes all sorts of cooking equipment. I could make a stir fry or a dessert in the room's kitchen. The staff is actually the highlight of the hotel. They were all so helpful. The purpose of my trip to Bangkok is to have fun, relax, and enjoy all the cuisines offered. The ladies in red were extremely helpful in any of the inquiries I made. The concierge catered to all my requests. I had the concierge help me make restaurant reservations, and spa appointments, and even asked to buy a bouquet of flowers. The concierge delivered all my requests and I am extremely satisfied and happy with the service that I've gotten. The location was amazing too. Although it wasn't close to BTS (not that I used it), the location is the perfect getaway from the hustle and bustle of the city. It is quiet, serene, and refreshing. Even when I was at the gym, I struck up a casual conversation with one of the trainers there. I've stayed at Kempinski residences in Shanghai before and that was already lovely. But my stay at Sindhorn Kempinski in Bangkok further propelled me into exclusively staying at Kempinski hotels anywhere in the world in the future. There is absolutely nothing negative I could say about my stay at Sindhorn Kempinski Bangkok. I had a great deal of fun in Bangkok, but I have to say that staying here, I made the best possible choice. Another thing I want to add is the garden behind the hotel. Perfect for the afternoon and there is also a small 'village' filled with amazing restaurants. The only sad part is when I left Bangkok. I would recommend this hotel again and again and again, without a single doubt in my mind. Everything was just amazing. Oh the spa as well, definitely something to write home about. If I could give 11/10, I would give it in a heartbeat.…
I loved every moment in Sindhorn Kempinski Bangkok. Everyone very kind and warm and all the facilities are also very clean and good condition. and food soooooo good! Special thanks to Nont for lemon macaron :)
Excellent service! from Khun Anne! I was looking for thai restaurant and I found this place " Loukjaan" It's luxury and wonderful. and staff, she was a good recommend menu for me. but I tired Padthai that one is my favorite. I was so enjoyed my food and the taste was delicious! thank you I'll back again for sure.
What an awesome experience Hammam in Bangkok. My very first Hamman. Being like a king. Relaxing time bathing, scrubbing and massaging.Super nice & well train staff. Recommended if you want to escape the world.
There is promotion“Buy 1 Get 1 Free” on the weekday which we knew from Khun Pan who recommended and gave us useful info , also delivered good Thai hospitality and warm welcome. For the treatment is Aroma 60 mins massage by Khun Nhoom who is really professional and polite . The best part of treatment is when Khun Nhoom make a massage on my back and shoulder blade , as he handle them by his hands and elbow on the right my muscles which make me really Relaxing , feeling like deep Rest . Thank you Khun Nhoom again for the wonderful treatment that make me Fresh and Active , Grate Therapist for refreshing ur muscles..
This was our first visit to Thailand, the location is good, service excellent, breakfast very good. we had the Residence Suite which was very comfortable and had a fully stocked kitchen and a laundry room which was useful. The SPA was very good so is the pool (a bit on the cold side), very nice gym, would come back.
We have booked the room for 2 nights stay plus a touch and go package. Pros 1) Room size is huge and bigger than the average size in Bangkok hotel and would be great family room where my toddler really enjoy it 2) Location of the hotel is super strategic and exclusive 3) The staffs has really showed their sincerity in rectifying the situation and with them trying at least makes us feel kind of appreciated despite the cons below 4) The breakfast spread is not wide but the quality of the food is good Cons 1)Compared to the other 5* hotels in Bangkok they are on the high side so any slippage on the services below is never expected as we are expecting with that price point that they are charging they should be PERFECT and not only good 2)The whole stay would have been great minus the initial miscommunication on the bookings where the hotels has cancelled our whole touch and go arrangement including the pickup before confirming with our booking agency and without sending us any email to inform us or the booking agency on it. We stood at the airport with my 3 yrs old toddler for an hour before noticing that it has been cancelled by them as the limousine services contacted them. When we first called, they were so insistent that they are acting on the booking agency instruction and unapologetic on it until we have a tri-party conference call between all the parties and the booking agency has to read the emails that that wrote where they were only checking. No confirmation or instruction was given for the hotel to act and even if there is the hotel should have the process to email the party to inform them in order for us to react. I was emotionally affected as this is supposed to be our little anniversary and with a toddler it makes the whole start of our trip totally unpleasant. We managed to get the hotel to arrange an airport transport immediately after and we paid for it separately as there is no longer any airport limousine available. Upon check-in they upgraded our stay to the suite and I actually requested for the first night to be totally waived for all the inconvenience caused to us but was rejected by them and instead they offered a free limousine ride to the airport on our departure. I initially rejected as I am thinking for the inconvenience that they caused us they should be waiving it but once I settle down I just accepted as I no longer have the intention to haggle on this. 2)We ordered some in room food from Loukjaan including a PadThai , taste were awesome minus the shrimp which is mushy and not fresh. 3)The hotel exterior design is top of the class but not so much of the room design and furniture in the suite just doesn’t gel. 4)They charge for the steam room even for the in-house guest. With the premium price that they are charging for the room I am expecting this should be complimentary Overall it could be better. Would I come back again? Maybe.…
We had such a fantastic stay at this hotel. the service was perfect from all the team. The rooms are huge and beautifully decorated. Breakfast was fantastic. Well equipped gym. We can't wait to come back! Just one comment, regarding the pool, the water is so cold that we weren't able to enjoy it.
Highly recommend. Good tea, warm, friendly and efficient service. Pretty décor, comfortable seats, and a cozy atmosphere. Excellent staffs : Kun Dew and Kun Note took very good care of us!! Thank you so much. We’ll definitely come back again.