Great experience. You can tell the moment you walk in that the management pays great attention to detail. The rooms were clean and well thought out and the food was amazing. WiFi was great. Luckily, our COVID tests came out negative but if I ever had to be stuck in a hotel, it would be this one. Thank you!
Disappointing service had booked test and go package for my wife and kids who are Thai nationals .We had done rt-pcr before departure for all 3 but failed to notice that the report of my daughter was positive but no symptoms at all . On reaching Bangkok they were stopped . The airport officials contacted Nouvo City Hotel - โรงแรมนูโว ซิตี but they denied admission. All my family wanted was to get a checkup again . A service we already paid for. This is for everyone booking this hotel … please take written confirmation from Nouvo City Hotel - โรงแรมนูโว ซิตี before booking this place. I understand the cancellation policy . But they could atleast accept my family and taken them to the hospital for rtpcr. My daughters report is negative Thanks
Had to book a one night test and go for wife and 2 year old. Regular hotel in BKK not supporting test and go so tried Nouvo. What a great surprise- staff really nice - large room well equiped and good breakfast all of this in a great location Only downside was we were only there 1 night. Will be back for a longer stay
We booked the government-mandated Alternative Quarantine night here, using the Nouvo's Test and Go package. It took less than 30mins to clear health checks, immigration and pick up luggage at Suvarnabhumi airport, so don't be put off by the application process of the Thailand Pass. Directly outside the secure area we were met by a Nouvo City agent and 10 minutes later he placed us on the dedicated shuttle. We were taken to the hotel, received 2 PCR swabs and went to our room for 1 night of mandatory quarantine. Everything was organised perfectly, everyone wore appropriate PPE, was very friendly and helpful and the manager spoke perfect English. Large, light room and very clean. Results arrived late that evening, so we checked out of the room after breakfast, which was part of the package, the next morning (we had ordered room service dinner, Massaman curry and vegetable tofu, both very tasty; plenty of complimentary drinking water was provided and there was also a fridge with pay-for drinks). We are now staying a few days in the other wing, where normal hotel service is running, and have enjoyed the breakfast buffet as well as relaxing by the pool after sightseeing (various temples, Sumen fort, Khao San and Rambutri roads as well as the coffee shops and eateries on Samsen Rd all within easy walking distance and we also walked to the Royal Palace and took a boat back). Very friendly service, lovely rooms and excellent location, we would be happy to recommend!…
We came here for a staycation during the Halloween weekend when Khaosan road was reopening after a makeover done during the COVID lockdown. We did not expect too much knowing the general area but we were pleasantly surprised : the hotel is a few streets from Khaosan road and though the area is generally old, the hotel itself appears to have been recently refurbished. The room itself was very clean and the bed was comfortable. The hotel had all the amenities, including a small gym and a pool, though the Khaosan (Banlamphu) area is typically renowned as a party area so I’m not sure who would actually use the pool... Now, we only had breakfast at the hotel and their breakfast buffet had a large selection, even fresh omelettes prepared to your taste. The freshness and preparation of all the food we tried were good but as always, gastronomy does not exist in any buffet so don’t expect it here either. Note also that since we were there during COVID, there were few people in the hotel so it’s very likely that their buffet is larger when the hotel has more patrons. Notwithstanding, the few guests in the hotel, the selection of food in the buffet was well diversified, including eggs, sausage, toast, KhaoTom, noodles, pasta, cereal, fruit juices, desserts, etc. Now, what we really enjoyed was this hotel’s proximity to Khaosan road which allowed us to party late at night and not worry about getting back home on the outskirts of Bangkok and this hotel more than met our expectations. All in all, we were very pleased with the hotel and we concluded that we could easily recommend this affordable hotel to friends who pass by Bangkok for a short time and would like to enjoy Khaosan road. …
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing