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Novotel Bangkok Ploenchit Sukhumvit

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#49 of 839 Hotels in Bangkok
Certificate of Excellence
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3,137 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Ploenchit Sukhumvit
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Showing 2,529: English reviews
New York City, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 July 2015 via mobile

Booked 2 rooms under family plan (kids room half regular price) & they provided connecting rooms which was good. Rooms were clean and well maintained but a little worn- carpet and furnishings could use a little updating. Staff were friendly and helpful but not all very knowledgable - for example concierge checked our outfits and said ok,before we headed out... More 

Helpful?
3 Thank Netty H
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear Netty, Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are very sorry that you had a less than pleasant experience with us and we deeply appreciate you taking the time to review our hotel on TripAdvisor. Regarding your comments on our concierge that they provided you incorrect information about visiting the Grand Palace and also not giving you clear instructions... More 

Beijing
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 July 2015

Location do this hotel with subway easy access was the main reason for picking the hotel. You can cut through the overhead bridge and get to Central Department store which you can get nice food in the supermarket or eateries in the building. Also just two stop to get to Paragon and Siam square which is a big plus! The... More 

Helpful?
2 Thank LauraPBeijing
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear Laura, Thank you for choosing the Novotel Bangkok Ploenchit and for taking the time to share your experience with us! We are delighted to hear that you had an overall pleasant stay at our hotel and that you liked our location and the room. We apologise for the smell of the paint work. It is unfortunate that you stayed... More 

Singapore, Singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 July 2015

I decided to move from the usual Novotel Siam (for the past years since visiting Thailand) now to Ploen Chit and was pleasantly surprised at the warmth and nice reception. Lunch buffet was clean and neat, easy to consume. Love the artisan bread and the breakfast was a good mix. The rooms was well designed too. Good change in environment.... More 

Review collected in partnership with Novotel Hotels

Helpful?
3 Thank Bulbo59
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear Summitencounter, Thank you for your feedback received following your recent stay at Novotel Bangkok Ploenchit. I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. At Novotel, we strive to... More 

Central Coast NSW
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 July 2015 via mobile

Spent 3 nights here, chose this hotel for easy access to BTS Station. We stayed on executive club floor which I would recommend, it was great to sit outside and have a relaxing breakfast without the crowds, happy hour drinks were really nice, the staff at Novotel were all great very professional and super friendly, nothing was to much trouble.... More 

Helpful?
2 Thank stevoh
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear Stevoh, I would like to thank you for constructively reviewing about your stay at Novotel Bangkok Ploenchit on TripAdvisor and apologise for the inconvenience you experienced especially the overall condition of the room. Your nice compliments will not come to pass without sharing them to my whole team especially to our Reception, Housekeeping & Restaurant team, who would be... More 

Taichung, Taiwan
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 26 July 2015

今年五月入住的是executive twin bed room, 房間非常乾淨且有相當好的視野. 頂樓的行政酒廊有各種點心飲料可供會員從早到晚使用! 早餐用餐品質挺不錯, 沒有旅行團的吵鬧, 是商務出差或度假的超值選擇. 整個飯店團隊的服務品質非常好, 不愧是Novotel. 地點就在Embassy Mall的正對面, 出了門口就是BTS入口, 旁邊有著Okura or GCP or Indigo 等新穎五星飯店卻仍是超值之選. 在預算許可之內我仍會推薦朋友入住!

Helpful?
4 Thank Br L
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review
Google Translation

尊敬的 BR L: 感谢惠赐有关下榻 Novotel Bangkok Ploenchit Sukhumvit 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Rod Munro General Manager More 

Gravelines, France
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 July 2015

Very good hotel, and good price for the quality. we bought an executive room, with private access to the lounge. very good dedicated team to this lounge where you can take your breakfast, the cocktail or just come during the day. May and her team is just fantastic, and try to do everything you need. the team was cute with... More 

Helpful?
3 Thank Seb F
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear Seb, Thank you for sharing your experience following your recent stay with us at our Novotel Bangkok Ploenchit Sukhumvit on Tripadvisor. It's great to hear from our guests because it helps us to ensure that we keep delivering an outstanding guest experience. May is recognised for her dedication to doing her job in an outstanding manner. She, moreover, always... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 July 2015

When I checked in on July 25 3:50pm, the lobby was chaotic, some people were cutting lines and no one was managing the situation. Even though it was past the check-in time, I was told my room wasn't ready as "there is a shortage of bath towels", and told me to wait. I declined the bath towel since I have... More 

Helpful?
3 Thank Tony L
h7176-mk, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this review

Dear Tony, Please accept my sincere apologies for the short falls you encountered during your stay. This is not the feedback I expect to read and the true standards for which Novotel Bangkok Ploenchit is known. You were upgraded to a Deluxe room (higher floor, Executive bathroom amenities, 5Mbps internet speed) which seemed to be fine with you at the... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the heart of Bangkok, our perfect location next to Ploenchit BTS sky train station connects you to all your leisure and business needs in Bangkok, closed to the Central Embassy and easy access to famous Siam Square, Siam Paragon and Central World. The hotel offers 370 modern guestrooms, The SQUARE Restaurant for all-day-dining, 24-Hour Room Services and Dee Lounge & Beer Garden. Novotel Bangkok Ploenchit Sukhumvit also features free Wi-Fi internet access in every guestroom and over the public area, outdoor swimming pool and In Balance Fitness Center. The hotel blends exceptional service with superb facilities, providing guests with memorable experiences on every visit. ... more   less 

Additional Information about Novotel Bangkok Ploenchit Sukhumvit

Address: 566 Ploenchit Road | Lumpini, Patumwan, Bangkok 10330, Thailand (Formerly Novotel Bangkok Fenix Ploenchit)
Region: Thailand > Bangkok
Price Range: €81 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Ploenchit Sukhumvit 4*
Number of rooms: 370
Reservation Options:
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Also Known As:
Novotel Bangkok Fenix Ploenchit Hotel Bangkok
Hotel Style:
#29 Business Hotel in Bangkok
#33 Spa Hotel in Bangkok
#44 Luxury Hotel in Bangkok
#50 Romantic Hotel in Bangkok
#52 Family Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Ploenchit Sukhumvit staff and other travellers.
41 questions
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Questions? Get answers from Novotel Bangkok Ploenchit Sukhumvit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the premier rooms - 27th to 29th. Access to the premier lounge is the differentiator.”
 of 5 bubbles 996francisk, 1 Dec 2016 | Read review
“South side is more quiet”
 of 5 bubbles yvev2014, 1 Dec 2016 | Read review
“choose a high floor room to avoid traffic noise”
 of 5 bubbles 975frankc, 27 Nov 2016 | Read review
“room no. 2901”
 of 5 bubbles KAZUKI1192, 23 Nov 2016 | Read review
“Higher floor, not inter connected door/rooms.”
 of 5 bubbles TrueIndian2016, 20 Nov 2016 | Read review
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