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Novotel Bangkok Fenix Silom

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#126 of 843 Hotels in Bangkok
Certificate of Excellence
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Novotel Bangkok Fenix Silom
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2,227 Reviews from our TripAdvisor Community

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Showing 1,404: English reviews
Melbourne, Australia
Reviewed 25 January 2016

My experience at the Novotel Fenix Silom was excellent. The staff were friendly and efficient and check-in and check-out were very smooth. My room was spacious and comfortable and had reliable WIFI and good amenities. The gym and pool were on the small side, but still nice. The fitness centre also had a a large sauna. This Novotel is cheaper...

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Helpful?
1Thank Alexinmelbourne
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Alexinmelbourne I am thrilled to read your review! Thank you for this excellent rating. I will make sure to share your kind words with our staff. However I certainly have made note of your comments on where we can improve and am going to tackle this within this year. We appreciate your comments and hope to show you our...

Reviewed 25 January 2016 via mobile

Very friendly staff at checkin and through my stay. Nice hotel with an excellent location. Relatively close to BTS station. Walking distance to the night market and also the river to catch the boats. Rooms are small but well designed and efficient use of space. The Bly bad thing about the room was the carpet is close to the end...

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Helpful?
Thank Drew M
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Drew M Many thanks for taking your time and telling us about your experience with us. Very happy to read that our location and well designed rooms have been to your liking. Our carpets are undergoing a refurb very soon. We would be delighted of having you stay with us again in the future. Kind regards Jean Pascal Bernet...

Reviewed 23 January 2016 via mobile

I would like to persoanally thank Ms. Tang & Ms. Bunny for their hospitality & heartiest treament as a valuable guest at this hotel. Thanks once again for your help & guidance on check in day on behalf me & my wife, good wishes to both of you. Rest other fascilities like Room Service, Communication, Amenities like Swimming pool, Gymnasium...

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Helpful?
1Thank Durgesh P
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Durgesh P Thank you for finding the time to post your review on Tripadvisor concerning you previous stay with us at Novotel Bangkok Fenix Silom. I am glad to read that Khun Tang and Khun Bunny have made your stay memorable and you appreciate their efforts. Thank you again for sharing your experience, and we hope your next visit...

Reviewed 22 January 2016 via mobile

The hotel is in a great location and the staff were absolutely lovely I couldn't fault them at all. The room was so clean and had everything we needed,the bed was quite hard which wasn't the best. The buffet breakfast was really nice and had a big selection, the gym and pool area where both lovely and well kept. I...

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Helpful?
1Thank Mandy H
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Mandy H Thank you for choosing Novotel Bangkok Fenix Silom and for taking the time to share your thoughts. We are very happy to know that our staff were able to satisfy your needs. Your nice compliments will be passed back to them as an encouragement to continuously improve the quality of our service. The loyalty of our guests...

Brooklyn, New York
Reviewed 20 January 2016

Clean room with a nice view of the city. We came during high season so I felt the rooms were a little overpriced. The location is great. Close to the highway for easy airport transfer, 10-15 min walk to the river and a great market around the corner for some good street food. I would stay here again.

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Helpful?
Thank Arika K
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Arika Thank you for reviewing your stay here on Tripadvisor. I am happy to read you found our location to be great and would stay here in the future. As many international hotels we do have a dynamic pricing which is driven by demand. Hence we always recommend our guests to book as early as possible. Additionally as a...

Pune
Reviewed 20 January 2016

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Geoaqua25
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Geelong, Australia
Reviewed 18 January 2016

This is the 4th time I have stayed at the Novotel Bangkok Fenix Silom and once again my stay was most pleasurable. There was a slight delay with getting into my room however as a long-stay guest all other requests and services were handle diligently.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Shearny
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Shearny Thank you for leaving us another great review. Glad to read that we have been able to provide a pleasurable stay. As a long-staying and moreover a returning guest we always try to fulfill all your requests. For a next time, if you could kindly advise us of your arrival time, we certainly can prepare your room to...

India
Reviewed 18 January 2016

Good service for reception and Concierge (Mr.Au and Mr.Nu, Mr.Yut, Mr.ple ) We would like to recomment this hotel. Good breckfast with Ms Kaem. And Stone Bar is very nice for hang out. Good location. we will come to this hotel again.

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Helpful?
Thank pruthviraj s
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Khun Pruthviraj S Thank you so much for your kind words. Specially the mentioned staff will receive their recognition. You made their days! I am also to happy to read about our good breakfast and our STONE bar to hang out. Please do let us know if we may assists you with any bookings and contact me directly in...

Reviewed 18 January 2016 via mobile

Firstly I would like Thanks to Ms. Tang who gave us upgraded room because it was our honeymoon. She was extremely cute & helpful. Another best part is decoration of room and 19 the floor.... OMG We have been there for 2days. Good rooms, better view, best location, amazing hospitality at very affordable price. I booked it from Goibibo app...

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1Thank PRATIK B
Singapore, Singapore
Reviewed 17 January 2016

good place....well maintain....a bit far to BTS by walking distance, but very convenient to reach by car. good staff, friendly and helpfull. good sleep, quiete place, good mattress. As french it will be better to have TV5 monde as before....like DW, Rai, BBC and so.

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Helpful?
Thank rjb1968

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether your trip to Bangkok is for business or leisure, Novotel Bangkok Fenix Silom puts you right where you want to be. Ideally located in the heart of Bangkok, Silom is the original cosmopolitan district of Bangkok and remains the city's best blend of old and new. From ancient temples, to corporate headquarters, to the hottest clubs - Silom has it all. Novotel Bangkok Fenix Silom is between two BTS Sky Train stations, Taksin and Surasak. Likewise nearby the hotel is Sathorn Pier where you can catch a Chao Phraya express boat for exploring historical sites such as Rattanakosin Island and the Old City. Along with 216 guest rooms and suites, Novotel Bangkok Fenix Silom offers facilities and amenities including: The SQUARE all-day-dining restaurant, lobby venue STONE Bar, outdoor swimming pool, fitness centre, sauna room, 24-hour room service and free Wi-Fi internet. ... more   less 

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: €52 - €88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Ctrip TA, ACCOR and Jetsetter so you can book your Novotel Bangkok Fenix Silom reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#106 Luxury Hotel in Bangkok
#117 Business Hotel in Bangkok
#149 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Fenix Silom staff and other travellers.
52 questions
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new jersey
3 months ago
Mumbai (Bombay), India

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Questions? Get answers from Novotel Bangkok Fenix Silom staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the Receptionist to book you a room which is facing the Holiday Inn and Pullman Hotel as the view is really good.”
 of 5 bubbles Shorty917, 7 Feb 2017 | Read review
“Rooms are quieter. Nice view from the window.”
 of 5 bubbles rc2cr, 19 Jan 2017 | Read review
“very good dinner buffet”
 of 5 bubbles JantaratK, 18 Jan 2017 | Read review
“High floor”
 of 5 bubbles damiens115, 7 Jan 2017 | Read review
“Don't have suite 901 for reasons above”
 of 5 bubbles juliand443, 5 Jan 2017 | Read review
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