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Smart Suites

PricelineUS$44*
View Deal
#113 of 858 Hotels in Bangkok
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$73*
US$44*
Great Deal
US$73*
US$52*
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Smart Suites
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864 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Chennai (Madras), India
Reviewed 10 February 2017 via mobile

I come at this place just because of location. Nothing better then this place because staff is brilliant. Nothing better then this place. They always give us good room with window 7 eleven is under my room

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Helpful?
Thank rbenterprises21
SmartSuites, Manager at Smart Suites, responded to this review

Dear Rbenterprises21, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel location and staff. Again we would like to thank...

Darwin, Australia
Reviewed 9 February 2017 via mobile

I knew I was booking into a budget hotel so I was very pleasantly surprised by the quality of service from the staff. The receptionist, cleaning staff etc are all top notch and great at customer service. The rooms are small and unfortunately the hotels website says all rooms have windows which is simply not true but when the air...

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Helpful?
Thank Arthur_Gane
SmartSuites, Manager at Smart Suites, responded to this review

Dear Arthur_Gane, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel services and staff. Again we would like to thank...

Toronto, Canada
Reviewed 8 February 2017 via mobile

We stayed here 3 nights in two rooms, except the low lighting issue in the rooms everything else was great. Superb location. 5 to 10 minute walk to access everything. Really helpful staff, they are ready to help all the time with smile.

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Helpful?
Thank Sobhan S
SmartSuites, Manager at Smart Suites, responded to this review

Dear Sobhan S, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel location and helpful staff. Again we would like...

Santo Domingo, Dominican Republic
Reviewed 8 February 2017

This hotel is easy to find. It's about 8 blocks down Soi 11 off Sukhumvit with a big sign on the street just past a small jog in the street by the 3rd 7-11. The map is correct. The room has tile floors, flat screen TV, refrigerator, safe and nice bathroom. My standard room is bright, has a nice view...

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Helpful?
Thank demonpuppet
SmartSuites, Manager at Smart Suites, responded to this review

Dear demonpuppet, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel. Again we would like to thank you very much...

Reviewed 5 February 2017 via mobile

This little gem was a delight during my stay. The staff were extremely friendly and helpful with anything you need. It is situated in a great location in the Sukhumvit area where food, drink and entertainment are just steps away. The only con about this hotel is its shower. It has no curtains and the water was always lukewarm with...

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Helpful?
Thank Jasdale
SmartSuites, Manager at Smart Suites, responded to this review

Dear Jasdale, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel. Again we would like to thank you very much...

Noida, India
Reviewed 5 February 2017

1.Small neat Place 2.Location is in the happening at Soi11 but at the end of it so you are not disturbed but nearby 3.7*11 in the building so small things are not an issue 4.Cabs stand outside and ask you for money as if there is no tomorrow to much extra 5.Fredrick was good 6.Another lady i did not get...

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Helpful?
Thank RajiveKhanna
SmartSuites, Manager at Smart Suites, responded to this review

Dear Rajivekhanna, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel. Also please accept our apology for all the inconvenience...

Hadera, Israel
Reviewed 5 February 2017 via mobile

The hotel is in the middle of the bazar not far away from the train. Good place to stay at. In general rooms are o.k. but a little small for two separate beds but for double bed rooms are bigger. Good return to the money in over all.

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Helpful?
Thank Amirda06
SmartSuites, Manager at Smart Suites, responded to this review

Dear Amirda06, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel. Also please accept our apology for all the inconvenience...

Reviewed 31 January 2017 via mobile

Fantastic customer service, Fred (front desk) was friendly and courteous. I choose this hotel because I see very good reviews online and I can guarantee they are really true. The hotel is clean and pretty new, the bedroom is nice and super clean, the bathroom is clean as well as spacious. I strongly recommend it.

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Helpful?
Thank Leandro M
SmartSuites, Manager at Smart Suites, responded to this review

Dear Leandro, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel. Again we would like to thank you very much...

London, United Kingdom
Reviewed 31 January 2017 via mobile

Charged me twice for the room and would not accept email confirmation as proof of payment. Horrible drainage smell from the bathroom. Staff can't speak much English. I can't warn off this hotel strongly enough

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Helpful?
1Thank Anand_Hari
SmartSuites, Manager at Smart Suites, responded to this review

Dear Anand_Hari, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel. we apologise for communication will try to do our...

Reviewed 30 January 2017

This place was all around nasty. Furniture in the room was less than IKEA quality and is all falling apart. Bathroom was dirty and had mildew everywhere. I can't figure out how this place is rated better than a one star.

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Helpful?
Thank PAUL K
SmartSuites, Manager at Smart Suites, responded to this review

Dear Paul K , Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel. we apologies for communication will try to...

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04/06/2017 05/06/2017
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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Smart suites The boutique Hotel, the hotel for both business and leisure travelers. Our friendly atmosphere is evident the moment you arrive. The friendly and courteous staff is always ready to greet you with a smile and Sawadee, Thai custom for a warm welcome.Situated in a quiet location, the Smart suites Hotel located in the heart of Bangkok. The hotel provide its guests with 26 rooms modern, bright. All rooms have windows private bathrooms with hot & cold showers,telephone with IDD, color TV with satellite, refrigerator. Our rooms also offer in-room safety deposit box and hairdryer. ... more   less 

Additional Information about Smart Suites

Address: 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: €21 - €64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Suites 3*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Hotwire, Orbitz, Priceline, Hotels.com, Travelocity, TripOnline SA, HotelQuickly, Cancelon and Cheap Tickets so you can book your Smart Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#19 Best Value Hotel in Bangkok
#54 Business Hotel in Bangkok
#108 Family Hotel in Bangkok
#159 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Smart Suites staff and other travellers.
52 questions
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Questions? Get answers from Smart Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't be so sure you're getting a room with two beds when booking.”
  • Room was clean and cool when the AC was on.
MikeSurfs, 24 Apr 2017 | Read review
“For one or two nights the small rooms would suffice, for three or more nights I'd recommend the 30m2 rooms.”
Group0nFreak, 10 Mar 2017 | Read review
“The 207, 307, 407 rooms where the best out of the ones I stayed in”
marcelc827, 17 Feb 2017 | Read review
“My 5th floor standard window room has a nice view”
demonpuppet, 8 Feb 2017 | Read review
“if you take the normal room it will be good value for money delux is ok also”
RajiveKhanna, 5 Feb 2017 | Read review
5 of 5
Priceline
US$44* /night
View Deal
AccorHotels.comUS$73
Booking.comUS$52
Expedia.comUS$46
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*Disclaimer
Prices are for 1 room, 2 adults
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