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Smart Suites

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#111 of 851 Hotels in Bangkok
Certificate of Excellence
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1 room 2 adults 0 children
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Smart Suites
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855 Reviews from our TripAdvisor Community

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Showing 717: English reviews
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United States
Reviewed 3 days ago NEW

Overall pleased with our stay at Smart Suites. My friend and I booked here in advance after reading other good reviews via Agoda. Will start with the only downfall, we booked a room with two beds since my friend and I didn't want to snuggle and Smart Suites stuck us in a single bed room. They said the AC was...

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Helpful?
Thank MikeSurfs
Bendigo, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Location is central, not too far a walk from trains, street food and restaurants are located just around the corner. I was on second floor in a nice big room after Frank gave me a free upgrade. Great service desk staff. The only thing I would say is the cleaning of the rooms could be improved a little as the...

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Helpful?
1Thank Denis F
About Hotel's Favourite Review
SmartSuites, Manager at Smart Suites, responded to this review

Dear Denis, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel location and staff. Again we would like to thank...

Sydney, Australia
Reviewed 3 days ago NEW

Location, staff, room size, cleanliness, idk. Great. I will stay here again, especially keeping an eye on the online specials. My room was like 25 square metres. Most places this size, so central, would be almost double the price. Constructive criticism to the Filipino brother at reception: you could have been more helpful when I asked how much I should...

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Thank shinraemonsam
Bangkok, Thailand
Reviewed 4 days ago NEWvia mobile

The room was really nice especially for the small money you have to pay for it. The best about the hotel is the stuff. They are all so friendly and you quickly get the feeling of being home. Really warm hearted.

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1Thank JollaScholla
Manila, Philippines
Reviewed 1 week ago

Room is just average. What is really good about this hotel is the location, price, and staff. The hotel is near good places to eat and is not that far from the train station. The male Filipino staff is also very helpful (sorry I forgot his name) and attentive. Would definitely consider going back here.

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Helpful?
1Thank Hoseii
SmartSuites, Manager at Smart Suites, responded to this review

Dear Hoseii, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our staff and location. Again we would like to thank you...

Reviewed 1 week ago via mobile

Smart place smart staff all is good this property is really top good to stay in the heart of bangkok near english spanish indian restaurants rooms are big non smoking rooms i love this place recommended to all tourist kust stay in this hotel you gonna love it alp staff was good Mr Narry and mr singh the are good...

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Helpful?
1Thank Rehana A
SmartSuites, Manager at Smart Suites, responded to this review

Dear Rehana A , Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel and staff. Again we would like to...

Monticello, Minnesota
Reviewed 1 week ago via mobile

A nice, clean place to stay, with friendly helpful staff. 7/11 right outside the door, many restaurants and massage parlors within easy walking distance. About 5-6 blocks from Nana Plaza BTS station, and the bar areas. Supposedly, "guest friendly" if you are into that, but they seemed to be very discreet if they are.

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Helpful?
Thank Hotrod56425
SmartSuites, Manager at Smart Suites, responded to this review

Dear Hotrod56425, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our helping staff. Again we would like to thank you very...

Milton Keynes, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed for 4 nights this time. The room was clean, though there was a bit of a stale smell. We didnt help matters by ordering in pizza and not eating it all second night in. So in the morning popped into 7/11 next door for a can of air freshner. The hotel maid kindly got us an extra pillow when...

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Helpful?
Thank isnakebite
SmartSuites, Manager at Smart Suites, responded to this review

Dear isnakebite, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our rooms. Again we would like to thank you very much...

Reviewed 3 weeks ago via mobile

The hotel was clean and the staff was very friendly. Was greated promptly and given lots of information about the area upon arrival. The room was clean, however the bathroom had mold or a lot of buildup on the shower walls. Aside from that we really enjoyed our two nights stay.

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Helpful?
Thank Jessica P
SmartSuites, Manager at Smart Suites, responded to this review

Dear Jessica P, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our helping staff. Again we would like to thank you...

Prague
Reviewed 4 weeks ago

We spent 2 nights here as a two couples. The Air Con in the room 304 smelled so terrible, that we asked for another room, The lady at the reception desk was very friendly and helpful, but the hotel was fully occupied. In the other room 406 was broken hot water pipe in the shower, so you could not use...

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Helpful?
Thank FraFrolik
SmartSuites, Manager at Smart Suites, responded to this review

Dear FraFrolik,, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our friendly staff. Please accept our apologies for all the inconvenience...

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Smart suites The boutique Hotel, the hotel for both business and leisure travelers. Our friendly atmosphere is evident the moment you arrive. The friendly and courteous staff is always ready to greet you with a smile and Sawadee, Thai custom for a warm welcome.Situated in a quiet location, the Smart suites Hotel located in the heart of Bangkok. The hotel provide its guests with 26 rooms modern, bright. All rooms have windows private bathrooms with hot & cold showers,telephone with IDD, color TV with satellite, refrigerator. Our rooms also offer in-room safety deposit box and hairdryer. ... more   less 

Additional Information about Smart Suites

Address: 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: €18 - €65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Suites 3*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#15 Best Value Hotel in Bangkok
#54 Business Hotel in Bangkok
#108 Family Hotel in Bangkok
#159 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Smart Suites staff and other travellers.
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Questions? Get answers from Smart Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't be so sure you're getting a room with two beds when booking.”
  • Room was clean and cool when the AC was on.
MikeSurfs, 24 Apr 2017 | Read review
“For one or two nights the small rooms would suffice, for three or more nights I'd recommend the 30m2 rooms.”
Group0nFreak, 10 Mar 2017 | Read review
“The 207, 307, 407 rooms where the best out of the ones I stayed in”
marcelc827, 17 Feb 2017 | Read review
“My 5th floor standard window room has a nice view”
demonpuppet, 8 Feb 2017 | Read review
“if you take the normal room it will be good value for money delux is ok also”
RajiveKhanna, 5 Feb 2017 | Read review
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