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Smart Suites

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#113 of 849 Hotels in Bangkok
Certificate of Excellence
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1 room 2 adults 0 children
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Smart Suites
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843 Reviews from our TripAdvisor Community

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Showing 709: English reviews
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Lausanne, Switzerland
Reviewed 2 days ago NEW

Quiet hotel in a busy area of bangkok. Very well received by the receptionist who gave me an upgrade room for free. The room was large, really clean and confortable. 10 minutes by foot from the Nana station subway.

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Thank loicsbox
Bendigo, Australia
Reviewed 3 days ago NEW

Location is central, not too far a walk from trains, street food and restaurants are located just around the corner. I was on second floor in a nice big room after Frank gave me a free upgrade. Great service desk staff. The only thing I would say is the cleaning of the rooms could be improved a little as the...

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Thank Denis F
Reviewed 6 days ago NEW

Very nice little Hotel, stayed here Feb 17 and would not hesitate to return again.Situated in very convenient area to tour the local highlights and the Management and staff were all superb. Thank you guys , be back very soon :)

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Thank Jocka L
SmartSuites, Manager at Smart Suites, responded to this review

Dear Jocka, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Again we would like to thank you very much for the time and effort. We...

Reviewed 1 week ago

The first day, welcomed with pineapple drink. The attendant helped us to carry our bag and luggage to room. The room was a big disappointment. Heavy dust and i won't recommend any asthmatic people to stay in this hotel. There have been cracks on tiles. Asked the hotel receptionist (male) to change room, however he denied. Attended by a lady...

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Helpful?
Thank Jagathisvaran R
SmartSuites, Manager at Smart Suites, responded to this review

Dear Jagathisvaran R, Thank you for your revies, however, please check as it looks like thqt you have made this review by mistake. you must have stayed in a different hotel and gave a negarive review to our hjotel. As we never serve breakfast or welcome drink in our hotel. would appreciqte if you can remove this review immediately Smart...

Scheveningen, The Netherlands
Reviewed 2 weeks ago

Nice and stylishly refurbished hotel, the prices are an actual steel, so cheap! Staff was friendly and helpful and the rooms clean. Located in the back of Soi 11 Sukhumvit, so a very quiet place but near a lot of night life activity. if I had to say something negative it would be that the walk to the BTS Skytrain...

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Helpful?
Thank Group0nFreak
SmartSuites, Manager at Smart Suites, responded to this review

Dear GroupOnFreak, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Again we would like to thank you very much for the time and effort. We...

Reviewed 3 weeks ago via mobile

This was our third time at Smart Suites. The lovely, friendly woman at the front desk was still there and the location is still ideal. Unfortunately, everything else has gone downhill. The rooms are filled with crumbling plaster, exposed wires and broken safes... it's as if there has just been nothing done to maintain. Also, my credit card was charged...

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Helpful?
Thank Krista T
SmartSuites, Manager at Smart Suites, responded to this review

Dear krista T, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel.we apology for the inconvenience . Again we would...

Reviewed 3 weeks ago via mobile

I stayed at Smart Suites at the beginning of my trip and I enjoyed my stay there so much, I stayed there again before heading home. The staff was great and helpful in so many ways...arranging transportation to the train station, airport and just getting around Bangkok. The hotel is located in a great spot for restaurants, pubs and groceries,...

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Helpful?
Thank Brad B
SmartSuites, Manager at Smart Suites, responded to this review

Dear Brad B, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. we apology for the delay. The Superior room was under construction & thanks for...

Reviewed 3 weeks ago via mobile

Had a very pleasant stay at the Smart suites on Sukhumvit SOI 11 in February. Rooms are nice and clean and it's a very good budget option right in the middle of the action. It's particularly a good option for Indians due to the sheer variety of Indian restaurants within walking distance. Vicky, a sardarji, the manager and his two...

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Helpful?
Thank gopik945
SmartSuites, Manager at Smart Suites, responded to this review

Dear Gopik945, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel. Again we would like to thank you very much...

Reviewed 4 weeks ago via mobile

If you're looking for a no frills hotel this is it. I would highly recommend that you spend a few extra dollars and stay somewhere else. The rooms are tiny, the service is underwhelming and it's quite a hike from Nana station. There were two things that struck me as odd. At check-in I was asked to fill out a...

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Helpful?
Thank Arvin R
SmartSuites, Manager at Smart Suites, responded to this review

Dear Sven L, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. we apology for the delay. The Superior room was under construction & thanks for...

London, United Kingdom
Reviewed 5 weeks ago via mobile

We booked this hotel months ago as a brief stopover between flights and trying to keep costs down. The hotel is a LONG walk from Nana station, not ideal with full luggage and busy, uneven pavements. Reception staff were to the point, not rude or anything, but less friendly than other hotels we'd stayed at throughout Thailand. Please note that...

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1Thank LindaH72
SmartSuites, General Manager at Smart Suites, responded to this review

Dear LindaH72, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our hotel. Again we would like to thank you very much...

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Smart suites The boutique Hotel, the hotel for both business and leisure travelers. Our friendly atmosphere is evident the moment you arrive. The friendly and courteous staff is always ready to greet you with a smile and Sawadee, Thai custom for a warm welcome.Situated in a quiet location, the Smart suites Hotel located in the heart of Bangkok. The hotel provide its guests with 26 rooms modern, bright. All rooms have windows private bathrooms with hot & cold showers,telephone with IDD, color TV with satellite, refrigerator. Our rooms also offer in-room safety deposit box and hairdryer. ... more   less 

Additional Information about Smart Suites

Address: 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: €26 - €65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Suites 3*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#54 Business Hotel in Bangkok
#109 Family Hotel in Bangkok
#160 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Smart Suites staff and other travellers.
49 questions
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Questions? Get answers from Smart Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For one or two nights the small rooms would suffice, for three or more nights I'd recommend the 30m2 rooms.”
 of 5 bubbles Group0nFreak, 10 Mar 2017 | Read review
“The 207, 307, 407 rooms where the best out of the ones I stayed in”
 of 5 bubbles marcelc827, 17 Feb 2017 | Read review
“My 5th floor standard window room has a nice view”
 of 5 bubbles demonpuppet, 8 Feb 2017 | Read review
“if you take the normal room it will be good value for money delux is ok also”
 of 5 bubbles RajiveKhanna, 5 Feb 2017 | Read review
“Very small room, bathroom full of fungus”
 of 5 bubbles Prkt, 28 Nov 2016 | Read review
5 of 5