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Santos Hotel

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340 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Reviewed 8 July 2015 via mobile

What a convenient hotel! There is a 7-11 nearby this hotel just about 10 steps! The closest MRT station Ming Quan west Ed. station is just about 5 mins walk from the hotel as well! The room is clean and the free wifi is good. For the room rate is ok.

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Helpful?
1Thank danic290
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you for taking the time to share your recent review of Santos Hotel. Your feedback is so important to us and they are valued comments to all the travelers. We appreciate again for your support. Thank you very much!

Reviewed 10 April 2015

The equipment in this hotel is clean tolerably. There is a convenience store immediately near this hotel. There is an entrance of the subway at the place I walked from this hotel a little, so it's convenient.

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Helpful?
Thank Kazuhiko S
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Kazuhiko S, Thank you for your visit at Santos Hotel and for your comments. We are glad to read that you enjoyed your stay and our services. Looking forward to welcoming you back on your next trip to Taipei!

California
Reviewed 20 January 2015

I stayed at the Santos hotel Taipei with my family and friends during the winter holidays. We have three rooms, I picked this hotel because it's close to the MRT station and the price was right and it come with buffet breakfast. This is a old hotel but it's very clean, the staffs are very friendly and helpful. there are...

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Helpful?
Thank Fcgc C
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Fcgc C, Thank you for your recent visit at Santos Hotel and posting your thoughtful comments. We are glad to read that you enjoyed your stay and our services and also appreciate that you shared your feedback on this website to let other travelers know Santos Hotel more. It is always nice to receive positive feedback from our guests....

Hastings, United Kingdom
Reviewed 5 January 2015

Yes, it is very near the subway and an ideal location for getting around, BUT....for a Japanese run hotel it did not stand up to our expectations. The food pretty basic and repetitive, that would have done but it was very often not kept hot and some days not all items were out ready, plenty of empty spaces. At one...

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Helpful?
1Thank Trish W
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear guest, Thank you for sharing your experience with us. We regret to hear that our services didn't meet your expectations during your stay. As our goal is to make every guest's stay comfortable, we will never treat our customers in difference. This shall not be our service standard as well as our service commitment. Immediate actions are taken for...

Reviewed 23 October 2014

I've been there for one night and no particular things to underline. The rooms are cleaned, with the minimal things and if you stay on the top floor it take time to get the lift. There is a big choice of foods for breakfast and the quality is very good. The hotel is close to the train station and subway.

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Helpful?
Thank Ermes B
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Ermes B, We appreciate your comments regarding your stay at Santos Hotel. It is our pleasure to know that you are satisfied with our service and breakfast. Thank you for choosing Santos Hotel and please do come back to here next time when you are in Taipei. We look forward to welcoming you back in the near future!

Reviewed 23 October 2014

Location is A++++++! Subway Metro is just abt 3 mins. walk from the hotel, plenty of restaurants in the area, close to 2 best night markets in the city. The hotel is well maintained, indeed it was all very clean and very very comfortable. The staffs starting from the bellboys, housekeepers to the front desk staffs were all polite and...

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1Thank BreezynButch
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear BreezynButch, Many thanks to your wonderful review on us! It's glad to know that your stay was pleasant and comfortable, especially with our friendly employees. We appreciate for your support and truly hope we can see you soon. Once again, thank you for your review, we look forward to welcoming you for another joyful stay!

SG
Reviewed 17 May 2014 via mobile

Rooms are clean and nice. Shower is tub type, not walk in for our rooms. Morning breakfast is decent. Taiwan style rice porridge with the works. Some "western' selection such as toast, bacon, ham and eggs. Free WiFi is spotty. 5 minutes from subway station. Cot provided is rather old looking and needs a painting over but otherwise clean and...

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Thank ACTIONONG
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear ACTIONONG SG, Thank you for your visit at The Santos Hotel and posting your thoughtful comments. We are glad to read that you enjoyed your stay and our services. It is always nice to receive positive feedback from our guests. Our hotel team members are looking forward to welcoming you back on your next trip.

Singapore, Singapore
Reviewed 29 January 2014

My husband and I stayed at Santos Hotel for 5 nights in December 2013. Upon booking the hotel and asked if we were there to celebrate an occasion, I replied that we are there on our honeymoon and upon arrival, we were given a complimentary whole chocolate cake and a bottle of wine in our room. Clear directions were given...

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Thank Yinghan12
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Yinghan12, We are so glad that we have brought you such good memories in your honeymoon trip. Also we appreciated that you share these experience on Tripadvisor. Your feedback makes us provide better service and keep our high standard service quality. Please do come back to Santos Hotel this cosy place. Hope to see you soon!

Bangkok, Krung Thep, Thailand
Reviewed 12 January 2014

I attended a conference in Taipei and the hotel was chosen from the conference host. The location is very good. The airport bus drops you off at the opposite side of the hotel and the bus stop to the airport is next to the MRT station which is very near. The place is quiet (I got the room at the...

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2Thank Check R
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Dear Check R, It's glad to know that you are satisfied with our special birthday service. As our goal is to make our guests' stay enjoyable especially on their birthday. Your comment is truly a great encouragement to all of us. As for our breakfast, we were deeply regret to hear that you were disturbed by this issue. We will...

Burnaby, Canada
Reviewed 12 October 2013

It is in quiet area right on a major road. It is about 5 minutes walk to MRT. There is a local night market one stop away by MRT We stayed on 9th floor and still could hear a little bit of traffic noise but it did not bother me. The clientele is more toward to Asian market especially Japanese....

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1Thank Lillianchengo
SantosHotel, 公關經理 at Santos Hotel, responded to this review

Thank you so much for taking the time to share your review of Santos Hotel. It is our pleasure to know that you are satisfied with our convenient location and clean environment. Thank you for choosing Santos Hotel and we look forward to welcoming you back in the future.

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Taipei City on Chengde Road, Santos Hotel has been dedicated to providing not only exceptional quality services to travelers with warm hospitality, but also personalized touches in making every guests' stay a memorable experience since 1979. This 4-star rated 287-room hotel is the perfect accommodation choice for the first time as well as returning visitors to this cosmopolitan city. Within 3-minute walking distance to the nearest Minquan West Road MRT station, Santos Hotel is also close to popular and must-see points-of-interest including Shilin Night Market, National Palace Museum, Beitou hot spring, Confucius Temple, and Taipei Expo Park. Our service staffs, proficient in English and Japanese, will ensure your needs are met to your satisfaction. Free high speed wireless Internet access is available both in room and throughout the hotel. For added luxury, flat panel LCD TV with satellite channels including HBO and CNN, and in-room safe are standard in every room. ... more   less 

Additional Information about Santos Hotel

Address: No.49 Section 3, Chengde Road, Taipei 103, Taiwan
Region: Taiwan > Taipei
Price Range: €69 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santos Hotel 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, HotelTravel.com, Priceline, Hotels.com, Fastbooking, ACCOR, Ctrip TA, Agoda, Travelocity and Odigeo so you can book your Santos Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Santos Hotel Taipei
Hotel Style:
#57 Luxury Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Santos Hotel staff and other travellers.
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Questions? Get answers from Santos Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room side is not too bad, clean,”
 of 5 bubbles 73chiaw, 26 Apr 2016 | Read review
“If you need access to the conference room mentioned, tell the concierge.”
 of 5 bubbles jamieevren1210, 21 Jul 2015 | Read review
“It's better to reserve a room on an upper floor as much as possible.”
 of 5 bubbles kazuhikos812, 9 Apr 2015 | Read review
“all rooms have a street view of some sort, so no rooms without windows.”
 of 5 bubbles 426trishw, 4 Jan 2015 | Read review
“Get the ones on the 15th floor or above.”
 of 5 bubbles BreezynButch, 22 Oct 2014 | Read review
5 of 5
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