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Sheraton Grand Taipei Hotel

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#58 of 557 Hotels in Taipei
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Grand Taipei Hotel
Sheraton Grand Taipei Hotel
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1,253 Reviews from our TripAdvisor Community

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Showing 704: English reviews
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Beckum, Germany
Reviewed yesterday NEWvia mobile

Loud and Clear: Nothing! For 210US$ in Taipei you get a lot - but at this Hotel you will just waste your money. The Hotel is located close to the Mainstation Taipei as many others but right in front of one of the noisiest Streets in Taipei, lucky me i got a room facing right next to. So yes, hell...

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Helpful?
Thank bambule8
Hong Kong
Reviewed 5 days ago NEW

Our family stayed in Sheraton Grand Taipei for two nights. Since we are travelling with dad, we aimed to book a centrally located, near MRT station and a nicer hotel. Sheraton Grand Taipei scored all of the above. Rooms are very nice and spacious. They have a a lot of rooms meanwhile have a good and efficient lift services which...

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Helpful?
Thank Lunasolhk
Gothenburg, Sweden
Reviewed 1 week ago

Very central, right next to Taipei 101. View from the hotel to Taipei 101. Loved the breakfast choice right from Traditional Taiwanese, Sushi, Continental and Indian. Wide variety of juices to choose too, very good spa. Great ambience.

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Helpful?
Thank devshank
Catania
Reviewed 1 week ago via mobile

I stayed just one night in this hotel for business reason . Hotel is located quite close to the center and close to MRT station .Room was good even if bathroom is small and with no separate shower (shower is inside bathtub). I appreciated both breakfast , really good and with great food variety, than fitness room really well done...

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Helpful?
Thank Giuseppe P
Portland, Oregon
Reviewed 1 week ago

I only stayed in this hotel for few hours since I was rerouted to one night in Taipei instead of my direct flight to Taichung. I do want to post a review though because the front desk service was excellent and the hotel location being right next to the Taipei Station is very very convenient. The front desk helped me...

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Helpful?
Thank Florian H
SheratonGrandTaipei, Front Office Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Florian H, Warm greetings from the Sheraton Grand Taipei Hotel! I would like to extend my most grateful thank you on your valuable feedback. It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with related department and ensured they are encouraged. Again, thank you...

Reviewed 1 week ago

Airport to Hotel about 45 Minutes ad about 1200 NTD Greeting at Hotel - Great - immediately greeted and escorted to SPG counter for check in Upgrade- Yes - a nice feature for SPG Platinum member Eating Establishments in the hotel - Chinese (Dragon), Japanese , Italian (Pizza pub) Club Lounge: A very nice lounge serving breakfast, Afternoon snacks ,...

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Helpful?
Thank Gary P
SheratonGrandTaipei, Front Office Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Gary P, Thank you for sharing your experience at the Sheraton Grand Taipei Hotel through tripadvisor. We appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Best Regards, Front...

New Delhi, India
Reviewed 1 week ago

Stayed here with a friend. Hotel was huge with lot of rooms. breakfast and dinner Spread was huge. however I could not eat as India vegetarian was very very limited. Rooms were old but good. Location was very good. You can find few good Indian resturant nearby. Manager with the travel lobby helped with finding the Indian joints. Hope to...

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Helpful?
Thank venkatveg
SheratonGrandTaipei, Front Office Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear venkatveg, Thank you for sharing your feedback of Sheraton Grand Taipei through tripadvisor. I will inform our Food and Beverage management level regarding your concerns. We truly hope you can discover more Indian restaurant in Taipei or we welcome your discussion to prepare the vegetarian dishes for you for your future stay with us. Best Regards, Front Office Manager

Hong Kong
Reviewed 2 weeks ago

I use my SPG points to redeem a room for a 1 night stay in Taipei. I was upgraded to the executive floor because of my Gold status. However, I did not get the executive lounge access . I should have accepted the offer by adding some money to use it. The room was big and has everything you need....

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Thank teenybears
Reviewed 3 weeks ago via mobile

Stayed one night Sheraton Taipei $230 from Song Shan airport by taxi. They have a record even last stay was 5years ago. Room is ok but bit old and this area is already not good for shopping as usual. And at CNY most of shops are closed. Lounge provide some food for SPG member they provide free breakfast at lounge...

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Helpful?
Thank 363yudaik
SheratonGrandTaipei, Front office Duty Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear 363yudaik , We are very sorry to hear that you did not have good experience during your recent stay with us and also thank you for bringing this to our attention. We take matters such as this very seriously. In order to look into this matter further, we would be appreciated if you could provide us more details. Please...

Crystal Lake, Illinois
Reviewed 4 weeks ago via mobile

When I was checking in, my suite (free upgrade) was not ready yet, I waited at the lounge. The hotel felt bad after the promised time that they were offering a temporary room for me to stay. Well, I was not disappointed with the upgrade. Service is needless to say fantastic. Breakfast buffet is phenomenal. My suite is well appointed....

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Helpful?
Thank jacklD5839DS

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Lounge At Sheraton Grand Taipei Hotel
Cuisines: International, Sushi, Asian, Fusion, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grand Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Region: Taiwan > Taipei
Price Range: €198 - €333 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Ctrip TA and Hotels.com so you can book your Sheraton Grand Taipei Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#11 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#24 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Taipei Hotel staff and other travellers.
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Questions? Get answers from Sheraton Grand Taipei Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The club is in one tower - try to get your room on this side - to cut down walk and travel time to the club room”
 of 5 bubbles garyp582, 12 Feb 2017 | Read review
“Get the executive floor”
 of 5 bubbles teenybears, 9 Feb 2017 | Read review
“Great View, Great Location, Quiet floor”
 of 5 bubbles SamSamTo, 31 Oct 2016 | Read review
“Club Level is well worth the small extra cost.”
 of 5 bubbles David2116, 25 Sep 2016 | Read review
“Request for SPG member-only floors”
 of 5 bubbles JoelD855, 24 Aug 2016 | Read review
5 of 5