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Palais de Chine Hotel

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Palais de Chine Hotel
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1,332 Reviews from our TripAdvisor Community

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Showing 665: English reviews
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Brisbane
Reviewed 1 week ago

Am worried this hotel is trying to charge peoples credit cards, after they have booked out and NO money is owed. Had a really tiny room, Room 731, not even enough room to put a suitcase on the port rack.

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Helpful?
1Thank alan49brisbane
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear alan49brisbane, Warmest greetings from Palais de Chine Hotel Taipei and hope this finds you well. Sorry to hear this and allow me to have this investigated and get back to you. Would you mind to give me your contact email address to my email, coco.wen@ldchotels.com for me to reply when I have more info from my Finance Department with...

Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017 via mobile

Family members and I stayed at the Palais de Chine Hotel from December 28, 2016 -January 3, 2017. It was an awesome stay. We were in Taipei for a wedding reception which took place at the hotel. The decor is different but nice. The rooms are a nice size, clean and comfortable. Each has a separate shower and toilet. There...

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Helpful?
6Thank Cwashin403
About Hotel's Favourite Review
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear Valued Guest, Thank you for taking time to share your feedback with us and it is our pleasure to hear that our service made your stay wonderful. We will also share your compliment to Amber. We are looking forward to your next visit. Best regards, Ivy Liu General Manager

st. louis
Reviewed 1 week ago

Visiting from the states, I stayed here for 5 nights and had a fabulous stay. The location is fantastic, right in the center of the city, between the Taipei Bus and Train Stations. Each of these stations have upscale stores and restaurants and super convenient if you are traveling by train, subway or bus. Rooms are clean and modern. Breakfasts...

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Helpful?
Thank midwestern_guy51
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear midwestern_guy51, Great to know that you had a great time with us, I will share with my team to encourage them to keep up the good performance, as the guests like you enjoy the staying with us is the key point for us to be even better. Shall there be anything we could assist, please don't be hesitated to...

Hong Kong, China
Reviewed 1 week ago via mobile

• Staff on the 17th floor are rude with grumpy face. • Tiny gym room with stinky smell. • Not suitable for travel with toddler as there are sharp edges in the room. • The room were not setup as promised, no baby crib.

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Helpful?
Thank WinLeeie
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear WinLeeie, I'm very sorry to know that you're not having a good time with us, I've shared with those comment to my concerned department heads for them to improve our service ASAP and action was taken immediately. I hope you are willing to give us one more chance to show the improvement, and please let me know when you...

Singapore, Singapore
Reviewed 1 week ago

Stayed at mostly 3 stars hotels then decided to stay at this hotel since i have a lot of things to take care of and need some help during the trip to airport. Called the hotel early to see if i can do early check in as we were sick and need to checkout of the former hotel by 12pm....

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Helpful?
2Thank Sporean
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear Sporean, Warm greetings from Palais de Chine Hotel Taipei and thank you for staying with us. It's a big pleasure to know that you enjoyed the stay with us overall, for few points you experienced, I'll speak to my concerned Department Heads to take action ASAP. Please do let me know when you have plan coming back again and...

Hong Kong, China
Reviewed 1 week ago

I stayed here during the last week of February. My friends and I were in Taipei for a ladies' weekend trip and it was the first time all of us stayed in this hotel. I have to say the service was excellent, from concierge to check-in as well as housekeeping. In fact I was impressed with housekeeping as they not...

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Helpful?
1Thank Jenny Y
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear Jenny, Thank you very much for your lovely review and comment, especially the suggestion on the shower and toilet. We were on the process discussing with the Designer to figure out the best way at this stage. As for the service, I'm very happy to know that you had enjoyed the stay overall which I will share with my...

Hong Kong, China
Reviewed 2 weeks ago

We stayed there in the hotel for four days, though seemingly good location with the hotel coming by high speed train (go-tei) from Kaohsiung, it’s somehow sort of confusing and easily got lost in the labyrinth-like Taipei Main Station which comprises of all sorts of land transport. And better be sure to ask the hotel staff for the exact location...

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Helpful?
2Thank Shermanlty
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear Sable, Thank you for taking time to share with us your feedback following your recent stay at Palais de Chine Hotel. Your feedback is highly appreciated and will help us to improve our ability to serve each guest, We will inform our staff Webber about your good comment, we look forward to welcoming you back to the hotel in...

Yangon (Rangoon), Myanmar
Reviewed 2 weeks ago

this was the first time i have been to Taipei and the staff here at the Palais de Chine made me feel like i was the most important guest of the day. Wonderful service with a staff of very friendly and helpful people. All of the staff were helpful and very polite. the rooms are very clean, comfortable and very...

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Helpful?
2Thank cktinsley
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear cktinsley It is our pleasure to hear that our services / restaurant and facilities makes your Taipei stay wonderful ! Our hotel restaurant has some promotions in different seasons and hope that next time you can enjoy with us. We are looking forward to your next trip in Taipei. Best regards, Coco Wen General Manager

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Prior to arriving I wrote to hotel to request for a firmer bed due to my husband's bad back. I was surprised to receive a call to inform as we had two bookings, our first arrival all the rooms with firm beds booked in our category were taken up. However our second arrival after Hualien they have reserved the room....

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Helpful?
3Thank Joyful2013
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear Joyful2013 Thank you for taking time to share that our service made your stay wonderful. We already let Mona know your compliment and it is truly an encoragement for the team. We are looking forward to your next visit in near future. Best regards, Coco Wen General Manager

Reviewed 3 weeks ago via mobile

The staff were nice and professional in reception and concierge area. The restaurant was chaotic during breakfast time, maybe due to groups of tours, crowded and extremely noisy, not a good place to start in the morning. It might be better to seperate tours with other guests, otherwise the situation was downgrading the hotel. But overall, it's a nice hotel.

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Helpful?
2Thank Christina T
君品酒店, 總經理 at Palais de Chine Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your feedback following your recent stay at Palais de Chine Hotel. Your feedback is highly appreciated and will help us to improve our ability to serve each guest, and we look forward to welcoming you back to the hotel in the near future. Best regards, Coco Wen...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Palais de Chine, operated by L'Hotel de Chine Group, is an internationally recognized five-star hotel. We serve local and international business tourists by offering an oasis of artistic beauty and culture, along with a personal touch. Palais de Chine is located west Taipei center and sits at the hub of five transport avenues. Elegant and functional guest rooms decorated in European and neo-classical design are equipped with electronic virtual butler, communication facilities and AV equipments. Whether for leisure or business, Palais de Chine offers our guests with a comfortable and efficient environment. The hotel's theme dining includes exquisite Chinese and western restaurants, elegant French-style teahouse, and a bar. The hotel's staff is professionally trained and provides customers services of the highest standard. All members provide guests with one-stop service, and respond to all guests' requests within 24 hours. "Guests first, no matter when or where" is the service motto of. ... more   less 

Additional Information about Palais de Chine Hotel

Address: No.3 Sec 1, Chengde Road, Taipei 103, Taiwan
Region: Taiwan > Taipei
Price Range: €153 - €311 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Palais de Chine Hotel 4.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Palais De Chine Hotel Taipei
Hotel Style:
#18 Luxury Hotel in Taipei
#23 Business Hotel in Taipei
#35 Romantic Hotel in Taipei
#45 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Palais de Chine Hotel staff and other travellers.
27 questions
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Questions? Get answers from Palais de Chine Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“we stayed at 14FL but d sound of car passing d express way still quite noisy”
  • balcony
  • room 1407
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  • room 1407
  • small double bed
  • room 1407
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  • taipei main station
 of 5 bubbles 法克桑, 24 Feb 2017 | Read review
“Stay in high room at front of hotel for best night time views.”
 of 5 bubbles Korean_Kimchi, 21 Feb 2017 | Read review
“ask for a room that comes with a standing shower”
 of 5 bubbles loetravels, 2 Feb 2017 | Read review
“if you require a walk-in shower, make you sure to mention it when checking in or making the reservation”
 of 5 bubbles anglosuisse, 20 Nov 2016 | Read review
“Executive floor has separate standing shower”
 of 5 bubbles Yoyoinhorizon, 19 Nov 2016 | Read review
5 of 5